Novamedi Trainings GmbH

All the employees are always very friendly and very knowledgeable. What I particularly like—and find important—is that they address urgent issues right away and take care of them! And it always works out.
Thank you very much

They take good care of you and give good advice. Very friendly.

I'm completely satisfied…..

I was satisfied with everything,

I am very satisfied with the care provided by the therapists. They are highly skilled and always listen to my physical complaints, offer advice on my workout routine, or provide appropriate treatment during my physical therapy sessions.

A heartfelt thank you to Theresa.
I feel very well taken care of by her.

Personally, I can only say one thing: I was more than satisfied. The exercises really helped me, and I got some great tips to use at home.

I felt really good, and I want to thank everyone who helped me get back to almost my old self.

Huge kudos to Ani. She's a very dedicated physical therapist. I always looked forward to my appointments with her.

I was able to get an appointment quickly, and the staff was friendly.
The therapists are excellent.
I'd be happy to come back.
Sincerely, Frank Reckmeyer

I feel welcome and well taken care of here

Very good

Everything felt right from the very first moment. I wasn’t pressured into doing any exercises; the therapist worked with what my body was capable of. She regularly checked in on how I was feeling to make sure I wasn’t overdoing it. She was very patient. She also showed me some exercises I could continue doing at home. I can recommend Novamedi with a clear conscience.

I was very satisfied with the service at Novamedi-Rietberg. I was able to get appointments fairly quickly after submitting my prescription. I was even able to reschedule an appointment because I got sick in the meantime. I also recommend the training program because the equipment is adjusted automatically. You can train according to your individual needs, and regular check-ups are conducted.

All the staff are very friendly and always there to help when questions arise.
All in all, very satisfactory.

Completely satisfied 👍

I’m really happy with the therapists I’ve had so far. And the ladies at the front desk are super nice, too. In other words, I’m very satisfied with the staff and their work, but I’m not so keen on the rest of the setup. I went to physical therapy in Gütersloh for 15 years, and while it was nowhere near as modern, there were changing rooms and showers, separate for men and women. There were lockers for your gym bag that anyone could use, and the equipment was disinfected after every use. This is very important, since immunocompromised patients also go to physical therapy. While it’s standard to cancel 24 hours in advance, they shouldn’t always be so strict about it. If you really get sick at the last minute and can’t leave the house, they should believe you even without a doctor’s note. It hasn’t happened to me yet, but I’ve heard about it. As I said, I’m super satisfied otherwise and would of course like to continue going there. Great equipment and nice facilities, but I miss the human touch. If the team weren’t so super kind and professional, it wouldn’t be so nice there.
P.S.: The phrase “When choosing your words, please consider...” unfortunately reminds me of school. That’s so strict again. It’s so harsh—it could be a bit more relaxed.

The self-adjusting devices are great—if you ask, you get an answer—but I feel the therapists don't take enough initiative on their own.

Anike impresses with her expertise and warmth. I would definitely come back.

Very friendly and competent staff. Antje, Meike, Marlene and Jessica deserve special mention here.
I have already recommended Novamedi several times.