Novum Wintergarten

Winter garden, terrace roofing, summer garden, lounge, glass house, awning

Novum Wintergarten
164 Reviews i
published (99%)
out of 165 reviews
Contact information
We are your specialists for conservatories and terrace products. Our offer includes first-class advice and planning, as well as professional and reliable realization of your new dream conservatory or terrace roofing.

Contact information

Novum Wintergarten
Graf-von-Seyssel-Str. 12A
86199 Augsburg
Germany
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Review from 07/17/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Professionalism

5.00 out of 5
19 Reviews

Customer focus

5.00 out of 5
19 Reviews

Customer loyalty

5.00 out of 5
18 Reviews

90 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
5 stars ⭐️⭐️⭐️⭐️
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Customer review & rating for:
Novum Wintergarten
07/17/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Completely satisfied, the guys were super nice and fast, everything went according to plan and we are totally satisfied. Have created a second living room, it has become great, even extra requests on the day of construction were no problem. Thank you very much for everything, we already recommend you extensively!
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Customer review & rating for:
Novum Wintergarten
06/23/2022Gabriele S.
5.00 out of 5
Excellent
Recommendation
A huge thank you to the company Novum, Mr. Matschey and the entire team. We would very much like to award more points, i.e. a 10. I can only warmly recommend this company and the team. What you have done for us is simply amazing. Other roofing companies have failed or have not even bothered. That was different with Mr. Matschey. He has implemented everything super and built us a wonderful terrace roofing. His team is also excellent. They have worked cleanly and super great. Thank you very much again. See you soon again for a joint barbecue.
Love to all
Michael and Manuela Gagstetter
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Customer review & rating for:
Novum Wintergarten
06/14/2022Manuela G.
5.00 out of 5
Excellent
Recommendation
again with pleasure!
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Customer review & rating for:
Novum Wintergarten
05/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
A big THANK YOU to the entire Novum team.
Unfortunately, there is only 5* - I would also give 10!
From the planning to the implementation, every single detail has hand and foot here.
I am mega excited and very satisfied.
I can only recommend Novum to everyone.
Great work :-) AND a super, dedicated, motivated and friendly, nice team!
Any time gladly again :-)
Many, many thanks 😊

Marion Frimberger
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Customer review & rating for:
Novum Wintergarten
05/13/2022Anonymously
4.80 out of 5
Excellent
Recommendation
Only to recommend
It fits whether consultation with Mr. Matschey as well as conversion on the object.
Mr. Matschey also brings a lot of experience with him
And is always available for questions
His construction team works cleanly and accurately
Many thanks for the great completion
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Customer review & rating for:
Novum Wintergarten
03/30/2022Arnold M.
4.40 out of 5
Good
Recommendation
Great advice from sales and super assemblers who have built our conservatory!

Gladly again!
Family Laab
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Customer review & rating for:
Novum Wintergarten
02/22/2022Dieter L.
5.00 out of 5
Excellent
Recommendation
We would like to thank all the staff for the excellent work they have done. Starting from the planning by Mr. Matschey who has advised us excellently with what is possible, what you can make of it to be so happy in the end we are. Many thanks also to the good team with their politeness clean work and excellent construction also during the construction that one or the other improved around that to what makes the Novum conservatory. Thank you all for the good time.

K.and D. Beyer
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Customer review & rating for:
Novum Wintergarten
01/05/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was great from start to finish.
The Novum team is competent from the boss to the worker. A big thank you again to Igor and his colleagues.
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Customer review & rating for:
Novum Wintergarten
12/10/2021Anonymously
5.00 out of 5
Excellent
Recommendation
The company is characterized by competent advice, reliable quotation processing and adherence to deadlines in the implementation of the terrace roofing work. Above all, I would like to mention the detailed inventory and the mm accurate production of the building elements. Accordingly, the assembly on site was without complications, minor adjustments such as in the area of the all-glass sliding windows due to an existing downpipe was solved by the assembly manager excellent.
For this reason we are very satisfied with the quality of the construction elements and the overall appearance of our Novum terrace roofing.
Special thanks in this context to the managing director Mr. Holger Matschey and his team, especially the installation manager Igor.
With best regards
Gertrud and Willi Birnbaum (Friedberg/ Bavaria)
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Customer review & rating for:
Novum Wintergarten
12/08/2021Willi B.
5.00 out of 5
Excellent
Recommendation
We had a roof installed on our 3rd floor balcony. From planning to execution, we felt we were in good hands. The installation team was great. Everything was laid out so that hardly any dirt was caused. The work was done quickly and perfectly, even moving our existing awning a few inches was no problem. We are already looking forward to spring and can recommend NOVUM Wintergarten with a clear conscience.
Rosy and Peter Immerz
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Customer review & rating for:
Novum Wintergarten
11/25/2021Rosy und Peter I.
5.00 out of 5
Excellent
Recommendation
The course of our terrace over a corner was not easy for a terrace roofing.
Novum has implemented this professionally from planning to execution.
All prefabricated parts fit exactly in every detail.
There may be cheaper suppliers on the market, but if you want quality at a fair price, this is the right place.

I can definitely recommend Novum.
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Customer review & rating for:
Novum Wintergarten
11/24/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Super planning and advice, despite necessary re-planning for terrace roofing with side shading without laterally flexible glass elements, due to lack of approval from the municipal building authority in the district of Munich. Here we would recommend in advance contact with building administration, before a drawing for the building application is made through a planning office. - Expert execution, including the self-evident adherence to deadlines and a lot of commitment and attention to detail. - The result: A DREAM that even exceeded our expectations of added value! Many thanks, Mr. Matschey, Mr. Kis and to the entire Novum team.
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Customer review & rating for:
Novum Wintergarten
11/10/2021Anonymously
5.00 out of 5
Excellent
Recommendation
From the planning to the construction of our patio roof, everything has worked excellently. The offer was clear and worked out with a drawing, which is not known from other suppliers. For a few structural assembly difficulties, solutions were found quickly and easily. Our contact person, Mr. Matschey, was always available or called back immediately even outside regular working hours and took care of every concern right away. The fitters were extremely friendly, technically excellent (as far as I can tell) and implemented a few special requests. We can absolutely recommend the Novum team!!!
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Customer review & rating for:
Novum Wintergarten
09/15/2021T.
5.00 out of 5
Excellent
Recommendation
On schedule and very good execution of the work. Mr. Matschey always very friendly and easy to reach or called back at short notice. The advice was also very good. Very pleasant team when setting up. Work was done calmly and professionally. Construction site was also left clean.
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Customer review & rating for:
Novum Wintergarten
08/24/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very fast response to requests, change requests in the offer were soagr several times without problems possible, competent and friendly advice
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Customer review & rating for:
Novum Wintergarten
08/08/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Clean work, good advice, nice and knowledgeable installers. The whole thing leads to the fact that they have a lot to do and it can therefore take longer. But all delivery time promises were kept 100%!
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Customer review & rating for:
Novum Wintergarten
07/14/2021Günter f.
5.00 out of 5
Excellent
Recommendation
From start to finish a very.competent and friendly advice and implementation .Always happy to return.
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Customer review & rating for:
Novum Wintergarten
06/17/2021Harald S.
5.00 out of 5
Excellent
Recommendation
The advice beforehand from Mr. Kraus was more than competent and very friendly. Our installer Igor and his team worked very conscientiously ! Striking in your company is the friendliness of all employees. As a customer you feel understood and comfortable! Keep it up!!!!!
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Customer review & rating for:
Novum Wintergarten
04/17/2021Anonymously
5.00 out of 5
Excellent
Recommendation
We had already had a roofing made by the company Novum almost 10 years ago. Since we were very satisfied at that time, we recently had a terrace roof made by Novum... In short: planning, execution, price/performance, quality, reliability are top in our eyes! We must also emphasize the very friendly and pleasant contact! Highly recommended!
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Customer review & rating for:
Novum Wintergarten
03/21/2021Fam. S.
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* All reviews and experiences about Novum Wintergarten are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/08/2016  |  Last update: 07/17/2022   |  Report profile

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