The company Pfeil Concepts accompanied us in the preparation and implementation of the ISO 9001 certification from the very beginning and provided us with excellent advice and support in all related topics. We felt that we were in good hands at all times.
From the first preliminary discussion to the final audit by TÜV, Mr. Jahn always found the right scope for us and the respective situation. The cooperation was characterized by professionalism, pragmatism and efficiency but also by humanity and a relaxed atmosphere. We appreciated very much that Mr. Jahn has a lot of competence beyond the topic of ISO-9001 and that he incorporated this into the elaboration and further development of our quality management system. Mr. Jahn's many years of experience have had a very positive impact, especially in the external and internal audits.
The communication and implementation of the commercial topics with the entire team of Pfeil Concepts, especially with Mr. Pfeil, was fast, friendly and customer-oriented. Pfeil Concepts was able to proactively offer us supplementary and very useful services during the project implementation and afterwards, which relieved us as a customer of a lot of work. This included, for example, the whole topic of occupational safety, which was implemented by Mr. Heinz to our complete satisfaction and will continue to be accompanied in the future. Here, too, we feel we are in very good hands.
We are very happy to have chosen Pfeil Concepts as a partner for the safeguarding and further development of our quality management and the supporting processes, and we are looking forward to a long-term partnership.