Pflegeagentur Erni

24h care or hourly daily companionship Rastatt, Baden-Baden, Ortenau

Pflegeagentur Erni
TOP SERVICE PROVIDER 2022
4.84 out of 5
Excellent
275 Reviews
Contact information
24-hour care from Eastern Europe or hourly everyday assistance with our own staff - we are always the right contact. We are licensed according to national law and offer an outstanding service and excellent quality.

Contact information

Pflegeagentur Erni
Marktplatz 109-111
77876 Kappelrodeck
Germany
Directions

Images & Videos

Opening hours

Friday 08:30 am-05:00 pm

Websites & Profiles

97% Recommended
5 stars 166
4 stars 18
1 star 0
Excellent (4.85)
Cost-performance ratio
Excellent (4.80)
Top competencies

Customer satisfaction

4.85 out of 5
120 Reviews

Engagement

4.94 out of 5
109 Reviews

Customer focus

4.82 out of 5
114 Reviews

187 Reviews on ProvenExpert.com

4.81 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Dear team of the care agency Erni,
I would like to thank you very much for the great support and help with the care of my mother. We only needed your services for 6 more months, but were very satisfied during that time. We are still on friendly terms with our first caregiver now.
Also a thank you to Mrs. Schmiederer (always helped me when I called her) and Mrs. Schern (for the helpful support and good conversations).
I will gladly recommend you and keep your team in good memory.

Many thanks and best regards
Diana Schmiederer
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Customer review & rating for:
Pflegeagentur Erni
07/12/2022Diana S.
4.00 out of 5
Good
Recommendation
There was an employee who also came to the house for any questions due to the language barrier.
Our biggest problem was actually the communication with the nurse, you just need a lot of patience on both sides.
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Customer review & rating for:
Pflegeagentur Erni
06/05/2022Frau S.
4.83 out of 5
Excellent
Recommendation
We are very grateful to the Erni Agency that my uncle - despite the shortage of staff in nursing care and his high degree of care - was well and lovingly cared for at home.
So he could stay in his apartment until the end.
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Customer review & rating for:
Pflegeagentur Erni
06/02/2022Erfahrung aus B.
5.00 out of 5
Excellent
Recommendation
Everything is going very well with the women!
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
06/02/2022M. R.
4.70 out of 5
Excellent
Recommendation
Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
05/27/2022J. M.
4.90 out of 5
Excellent
Recommendation
Very satisfied, only unfortunately not all wishes can be implemented. But okay is also difficult
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
05/27/2022T.
3.63 out of 5
Good
Well, the agency is quite OK
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
05/24/2022Anonymously
4.90 out of 5
Excellent
Recommendation
Initially, we had decided to use an agency from the Internet - a big mistake!
They always promised, promised, promised... nothing of it kept.
Since a few months we are now with Erni and there is kept what is promised
and nothing is promised that cannot be kept. Very serious, very rich in results.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
05/10/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We were looking for a very long time in advance and thoroughly scrutinized several agencies and models. In the end, ERNI convinced us with its individual, detailed consultations, combined with a professional as well as empathetic accompaniment. Many thanks to the entire team of Famile Jung :-)
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Customer review & rating for:
Pflegeagentur Erni
05/05/2022Heidrun J.
5.00 out of 5
Excellent
Recommendation
From the first conversation, the arrival, the aftercare and the help with "little problems" everything was and is great. We are very satisfied.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/21/2022Gisela F.
4.80 out of 5
Excellent
Recommendation
Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Super. We have a pearl in the hourly help from Erni: super!!!!
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/17/2022Hannelore S.
4.70 out of 5
Excellent
Recommendation
Yes, all in all, you can recommend the agency, it almost always works out well.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/16/2022Markus S.
4.67 out of 5
Excellent
Recommendation
Care is probably always not so easy, good if you then have a serious partner
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/14/2022Hans W.
4.90 out of 5
Excellent
Recommendation
5 stars, you can't do better.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/12/2022Anonymously
3.00 out of 5
Average
We had two caregivers.
Positive was the handling and the seamless change of caregivers by Erni.
Negative: Unfortunately, the profile descriptions of the caregivers did not match the actual and also desired knowledge.
We were satisfied with the care of Ms. Iryna S. despite her poor knowledge of German.
Unfortunately, Ms. Lesia P. did not speak any German at all and her cooking skills were not very good. I think she was also overwhelmed with the care of our mother and also had no experience.
We were very dissatisfied with this care
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Customer review & rating for:
Pflegeagentur Erni
04/11/2022Frau R.
5.00 out of 5
Excellent
Recommendation
I am very satisfied.
Show original
Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/07/2022Herr L.
4.85 out of 5
Excellent
Recommendation
Thank you for all you have done for my parents and will definitely do.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
04/05/2022Fam. H.
5.00 out of 5
Excellent
Recommendation
We would like to thank the nursing agency Erni for the good cooperation and professional service.
Show original
Customer review & rating for:
Pflegeagentur Erni
04/04/2022Herr W.
4.00 out of 5
Good
Recommendation
The initial interview was very good. In difficult situations, there was support from interpreters and counselors.
Show original
Customer review & rating for:
Pflegeagentur Erni
04/03/2022Frau H.
88 Reviews from
4 other sources
4.91 out of 5
Excellent
5.00 out of 5
Excellent
11 reviews on Google
 
11/26/2021
5.00 out of 5
Excellent
3 reviews on Google
 
06/03/2022
4.94 out of 5
Excellent
66 reviews on eTermin
 
04/01/2022
4.50 out of 5
Excellent
8 reviews on Facebook
 
09/04/2019
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All reviews and experiences about Pflegeagentur Erni are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/24/2018  |  Last update: 07/12/2022   |  Report profile

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