Pflegeagentur Erni

24h care, prevention care, everyday helper -Rastatt, Baden-Baden, Ortenau

Pflegeagentur Erni
382 Reviews i
published (99 %)
out of 383 reviews
Contact information
- 24-hour care from Eastern Europe (from 2 months)
- Preventive care at home, overnight, 1 - 8 weeks
- daily assistance by the hour (housekeeping, care, ...)
- with our own staff or delegated workers from Eastern Europe...

Contact information

Pflegeagentur Erni
Marktplatz 109-111
77876 Kappelrodeck
Germany
Directions

Images & Videos

Review from 02/16/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Consulting
Top competencies

Customer satisfaction

4.81 out of 5
143 Reviews

Customer focus

4.81 out of 5
138 Reviews

Engagement

4.93 out of 5
127 Reviews

276 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I have used the services over 4 years to varying degrees as 24-hour care and as a home help/ everyday companion for various relatives. I was very satisfied with the cooperation, reliability and professionalism of the agency.
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Customer review & rating for:
Pflegeagentur Erni
02/16/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Perfect, it couldn't be better. 1000 thanks for this perfect representation while I was in hospital.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/30/2023Jacqueline C.
4.50 out of 5
Excellent
Recommendation
Customer service very good, nurses good, costs a bit high...But all in all a good service.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/29/2023Christian L.
4.50 out of 5
Excellent
Recommendation
The selection of nursing staff is positive, and Erni's arrival and on-site service are also very good. Unfortunately, the ladies change every 6-8 weeks and you should take the time to talk to the new ladies right at the beginning and determine topics.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/29/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Outstanding support, perfect advice - 10 out of 10 points
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/29/2023Anonymously
3.73 out of 5
Good
Recommendation
We asked for supervisors with good German, but never got one. The women were nice and tidy but their German was never good. Our mother got on with the women but we children would have liked better German for €3000 a month. The care agency was there a few times and translated and helped. They also said "that's good German" but in our eyes it really wasn't.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/28/2023Irene S.
3.90 out of 5
Good
Recommendation
The communication and professional implementation of Pflegeagentur Erni is good. The caregivers placed have mostly met our expectations, if not, the employees of Pflegeagentur Erni have looked for a solution, which has actually always been found. We have only been clients for two years and have felt well looked after.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/27/2023N. F.
5.00 out of 5
Excellent
Recommendation
Competent, flexible, individual, personal and very committed service agency with good nursing staff.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/27/2023Dietrich V.
5.00 out of 5
Excellent
Recommendation
Thanks for everything
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/23/2023Klaus & Diana F.
4.80 out of 5
Excellent
Recommendation
Erni's organization, accessibility, mediation and service are very good, everything is worth the money and a ray of hope in an otherwise very dark night.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/23/2023Konrad A.
4.23 out of 5
Good
Recommendation
So far we have had the pleasure of getting to know three caregivers from Poland. Two of them were good. There were always minor problems with one of them, which were quickly resolved by the Erni care agency. The local service provided by Erni is excellent.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/21/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Our mother feels very comfortable with the 24-hour care provided by Erni Care Agency. And we children can rely on the care support that we urgently need.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/20/2023R. M.
5.00 out of 5
Excellent
Recommendation
Actually everything is very good, if only the cash register would give more it would be gigantically good :)
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/18/2023C. B.
4.80 out of 5
Excellent
Recommendation
With Pflegeagentur Erni, we have a reliable partner who gives us security. Everything runs smoothly and very professionally, we have legal certainty.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
12/17/2023Kurt M.
5.00 out of 5
Excellent
Recommendation
We were very happy that we came to the care service provider Erni24 on a recommendation, because we were completely satisfied! Many thanks once again to the entire team at 👍🏻
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Customer review & rating for:
Pflegeagentur Erni
11/10/2023Daniela M.
4.75 out of 5
Excellent
Recommendation
The initial meeting with Mr. Erni was very informative and helpful.
The handling of the formalities went smoothly. If we had any queries, we received an immediate response.
We were very satisfied.
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Customer review & rating for:
Pflegeagentur Erni
10/06/2023Anonymously
5.00 out of 5
Excellent
Recommendation
very good with everything they do
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
09/17/2023Anonymously
3.60 out of 5
Good
Recommendation
Care...always difficult, Erni is dedicated but parents difficult.
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Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
09/15/2023Erna B.
4.70 out of 5
Excellent
Recommendation
Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
09/11/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Pflegeagentur Erni (Kundenbefragung per Papierfragebogen)
09/10/2023T. L.
106 Reviews from
4 other sources
4.93 out of 5
Excellent
5.00 out of 5
Excellent
10 reviews on Facebook
 
10/29/2023
4.94 out of 5
Excellent
66 reviews on eTermin
 
04/01/2022
4.90 out of 5
Excellent
15 reviews on Google Maps
 
02/23/2024
4.90 out of 5
Excellent
15 reviews on Google
 
02/25/2024
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* All reviews and experiences about Pflegeagentur Erni are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 11/24/2018  |  Last update: 03/17/2024   |  Report profile

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