POSSUM Kassensysteme by Heimpel GmbH

Cash register systems, smartPOS, payment systems, EC-Cash card payment and payment

Contact information
Your number one POS system partner throughout Germany with headquarters in Lauchringen and service bases in Lörrach and Konstanz. We offer professional cash register systems for gastronomy, retail and many other industries.
With over 8,000 successful installations, we are one of the largest cash register dealers in Germany.

Contact information

POSSUM Kassensysteme by Heimpel GmbH
Industriestr. 38
79787 Lauchringen
Germany
Directions

Contact person
Heimpel GmbH

Images & Videos

100% Recommended
5 stars 23
3 stars 0
2 stars 0
1 star 0
Excellent (4.75)
Cost-performance ratio
Excellent (4.68)
Top competencies

Availability

5.00 out of 5
4 Reviews

Diligence

5.00 out of 5
4 Reviews

Flexibility

4.75 out of 5
4 Reviews

31 Reviews on ProvenExpert.com

4.72 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We and the ladies from the tax office are very happy with the new system. We wouldn't want to be without the system in our car dealership.
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
05/25/2024M.
5.00 out of 5
Excellent
Recommendation
I run a flower store. We use your POS system with integrated card terminal and I am really satisfied. The cash register does its job reliably and the card terminal is a real relief - quick and easy. Customer service was needed in a few situations in the early days, but they really helped effectively. Can only recommend it if anyone is looking for a good solution for their flower store.
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
02/22/2024Blumen S.
5.00 out of 5
Excellent
Recommendation
The cash register simply runs well. Thank you Mr. Fribus for the good training!
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
12/28/2023Schwimmbad am R.
4.80 out of 5
Excellent
Recommendation
Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
11/18/2023Konrad M.
4.00 out of 5
Good
Recommendation
Have opened new bar. System very good and card payment likes customer. Staff very satisfied because of the tip function. Generally easy to use and technicians have set up everything.
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
10/15/2023Bar am S.
4.00 out of 5
Good
Recommendation
Satisfied all around. Feel we are in good hands
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
09/26/2023M.
5.00 out of 5
Excellent
Recommendation
Our order takers are getting a bit long in the tooth. Because of the great advice we got, we switched to modern POSSUM systems, so that the customer can place the order directly at the table and also pay. What can I say - it works very well. Of course the WLAN has to work. But we would have had it renewed anyway, so that our customers also have better reception. The fact that the customer can get a receipt on their cell phone also saves us a lot of paper.

What was also very positive was the fast payment processing and that the money is in the account within one or two days.

Thanks to the whole team
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
06/25/2023E.
5.00 out of 5
Excellent
Recommendation
Simply super! We would choose the system again
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
05/31/2023Restaurant L.
5.00 out of 5
Excellent
Recommendation
We feel very comfortable with the new system. The advice was mega & the system fits our store like a glove. Especially the card payment is really cool integrated. We haven't had to use the service yet, except for the initial setup and training, which was great. Keep it up
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
05/02/2023Galerie S.
4.00 out of 5
Good
Recommendation
Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
04/18/2023José G.
4.00 out of 5
Good
Recommendation
We were a bit skeptical at first. Everything via the Internet. Discussing the setup over the phone, getting the cash register by mail and training by phone. But now we are amazed at how well it all worked out. Of course, there is always some little thing that another software has, but then again another little thing for it. But all in all a good solution
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
03/15/2023Dorf P.
4.00 out of 5
Good
Recommendation
Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
03/15/2023Bäckerei B.
5.00 out of 5
Excellent
Recommendation
Easy to use even for us blondes in the salon. Is probably both the cash register itself and the super training by Mr. Damrich. Everything really worked out great. From us therefore 5 stars
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
03/06/2023Fr. S.
5.00 out of 5
Excellent
Recommendation
The first star is for the great advice at the beginning when everything started. The second for the super POS system that is really very easy to use. The third for the integrated card payment, which our guests appreciate very much at the POSSUM5+ (the tip really gives our staff a very big pleasure!!!). The fourth for the super training and installation of the system at our site and the fifth for the super support from us for years. Always available and also on weekends when things got stuck. Keep it up!
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
03/01/2023Restaurant O.
4.00 out of 5
Good
Recommendation
Super POS system that I have owned for two years. The individual set-up worked well. However, the wait on the phone was too long for me. Therefore, one star deduction.
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
02/26/2023Bauernladen S.
5.00 out of 5
Excellent
Recommendation
Well, who says it. We've been through quite a bit with another big cloud POS provider where not only did the software keep giving us problems, but the support was simply inadequate. With the system here, not only is the software easy for my staff, but the support here takes care of you when things get stuck. Therefore: End Good Checkout Good! A minimini deduction because you were minimally more expensive than the other provider ... but it pays off if I do not strain my nerves and time even more as with the other provider.
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
02/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was done right - from consulting to training, we felt completely at ease. Special thanks go to the colleagues from support. It was certainly not always easy with me when they had to explain something twice. But everything worked out, you were patient with me and I am now super satisfied with the cash register!!!!!. Keep it up guys :-)))
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
02/02/2023R.
4.40 out of 5
Good
Recommendation
We feel very well taken care of here. Were very well advised from the beginning and the facility and service also fits. Gladly again
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
01/14/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the possum 16. Has everything we need and the service is also super sweet always to us!!!
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
01/04/2023S.
5.00 out of 5
Excellent
Recommendation
Super service. Even on holidays, as we found out this morning. Unfortunately, we did not know what to do. On the phone they helped us super. Great. Continue sooo
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Customer review & rating for:
POSSUM Kassensysteme by Heimpel GmbH
12/24/2022Annika F.
110 Reviews from
5 other sources
4.74 out of 5
Excellent
4.90 out of 5
Excellent
13 reviews on Google Maps
 
12/10/2022
4.80 out of 5
Excellent
8 reviews on Google Maps
 
12/12/2022
4.76 out of 5
Excellent
42 reviews on Kassensystemevergleich
 
06/18/2024
4.70 out of 5
Excellent
37 reviews on Google Maps
 
05/20/2024
4.60 out of 5
Excellent
10 reviews on Google Maps
 
03/26/2024
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All reviews and experiences about POSSUM Kassensysteme by Heimpel GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/13/2022  |  Last update: 06/19/2024   |  Report profile

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