Hello,
Unfortunately, I can not give a proper assessment because the package from the parcel service GLS flew over an almost 2 m high gate in the rain. There was not even the possibility after the brutal ringing so fast to get to the gate, because the package was thrown right over the gate. In this package were yes the cups sent by you which are now partially broken. Ü
I have a video camera on the doorbell and I can prove this pictorially.
In addition, I have deposited with GLS a filing location, but there was not even looked.
I am still really upset.
Bottomless impudence.
You should consider hiring a different carrier.
I will now take pictures and send you the broken cups again.
About your customer service and the process I am very satisfied and will gladly order again, but only with other delivery company.
GLS I have also already sent a complaint.
With kind regards
Sigrid Neubert
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