QiTEC GmbH

Extremely professional. This is how we imagine a competent IT service provider.

We (DRK Kreisverband Rochlitz e.V.) were and are very satisfied with the performance and quality of QiTEC. Our customer requests were very well addressed but not blindly followed. Improvements were offered in the right places, which meant that we not only got a replacement product with a new server, but also took a step forward. The performance of the server was customized to our needs without forgetting the future. The technician for our server project was very professional and quickly implemented all targets and individual, spontaneous requests. All agreed times were kept, despite the current special circumstances. We would work with QiTEC again at any time.

The consultation, planning and implementation worked great!

Very fast and competent advice. In addition, all contact persons are very approachable and customer-oriented.

at this point i would just like to say thank you; the team around mr. halbach is prudent, attentive, thoughtful and quick with advice.

thank you for the efforts of all; all the requirements that I had in the last year and that they have implemented and that today I can reap the fruits and in this situation I am very grateful that everything just works great!

Very friendly staff. High quality.

Very professional implementation and communication during the implementation / development relaunch website !
Always responsive, flexible and open to short-term changes, really great and uncomplicated :o)

Our requirements for the new system were implemented excellently and quickly.
The communication about problems and questions that arose was very good.
Many thanks to the team at Qitec.

QiTEC has been taking care of our IT needs for several years now. They are always available and have answers and solutions to all our concerns. I can recommend QiTEC without reservation.
It is unusual to always give full points, but deserved here, because the response times and the service really fit. There is nothing to criticize about the price-performance ratio, although I lack a bit of comparison. Therefore, one star less.

sincerely, Heiko Agater

Innovative and at the same time individual results oriented to the needs are characterized by a very good consultation and process support; especially for laymen.
Empathy value: 1+

QiTEC is a really all-round good IT service provider! Projects are always discussed with professional know-how. Open questions are answered here with extensive expertise. The cooperation works smoothly and always leads to the best results. This is exactly how it should be. Thank you QiTEC!

Three weeks of IT system modernization during ongoing operations - a horror scenario for employees in the social and care sector.
And then:
"We can do it!" - That was the consistent response to problems throughout the entire conversion process of our IT system. The technicians proved to be stress-resistant and patient when we employees, as PC laymen, asked "stupid" questions and "showed nerves".

It is also worth mentioning that the qitec team proved to be very flexible when additional requests were made during the conversion process. Many thanks!
We have concluded a service contract for the new system with a good feeling and hope for an equally good cooperation.

Parents' Initiative e.V. / FED Leipzig

The Automotive Cluster East Germany (ACOD) accompanies important trends and, together with its partners in the state initiatives, supports technology transfer between automotive manufacturers, suppliers and research institutions. To do this, we have to be flexible! A smooth move of our entire technology to the new office within the shortest possible time, including a reliable set-up of, among other things, telephone system and server technology, was therefore not only desirable, but simply necessary. QiTEC, as our IT service provider, did an excellent job here.

In addition to immediately establishing our ability to work, the optimization of our IT structure played a decisive role: by migrating our data and processes to the cloud, we were able to streamline the processes in our company. The move was rounded off by a high level of support and a comprehensible briefing for our team. With newly gained resources and without interruption, we continue to dedicate ourselves to the development of the automotive industry in eastern Germany. As specialists in our profession, we know: Only those who work with specialists can fully develop the opportunities of digitalization! Our IT is therefore in the hands of QiTEC.

We, Reallatino Tours, are a specialist tour operator for Latin America.
In our search for an IT service provider, we found what we were looking for at QiTEC and were very well looked after. The support is very well positioned and always available. Our project was implemented very well. We are completely satisfied and are happy to recommend QiTEC to others.

Fred Becker, Reallatino Tours

LAMTEC Leipzig is a medium-sized company in the field of industrial firing technology. At the beginning of 2017, we outsourced the support of our server landscape and also the individual network clients to QiTEC.

QiTEC is available to us at any time, on request also at our premises. The employees listen to our concerns and are highly committed to resolving any problems and finding appropriate solutions for us. The transparent billing of services is particularly noteworthy. We receive monthly reports in which the respective services can be viewed to the minute.

The QiTEC management is also directly contactable at all times and takes the time to address individual customer concerns. We can recommend working with QiTEC both for day-to-day IT support and for IT security projects.

Lars Bensch, Commercial Management
LAMTEC Leipzig GmbH & Co. KG

Support & service technicians were available at all times and were able to solve problems in the shortest possible time. Projects were implemented reliably & satisfactorily.

I can absolutely recommend the company QiTEC. I have already used QiTEC's IT service several times (both IT software/hardware and telephony) and am always convinced by the company. The entire QiTEC team is very easy to reach at all times. Otherwise, customers are called back promptly. When contact is made and after the problem has been described, a short error analysis takes place immediately, which is then carried out competently and quickly in further steps. My questions so far have always been answered in detail, sources of error eliminated and suggestions for optimization made. The price-performance ratio is also right.
Always gladly again! And a big thank you!