railtour suisse sa

City trips

railtour suisse sa
1,255 Reviews i
published (86%)
out of 1,452 reviews
Contact information

Contact information

railtour suisse sa
Kornhausplatz 7
3011 Bern
Switzerland
Directions

Review from 05/22/2024  
4.00 out of 5
Good
Recommendation
Quality
Realization
Consulting
Top competencies

Customer loyalty

4.76 out of 5
273 Reviews

Customer satisfaction

4.68 out of 5
261 Reviews

Availability

4.77 out of 5
180 Reviews

1,122 Reviews on ProvenExpert.com

4.00 out of 5
Good
Recommendation
Unfortunately, a seat reservation was booked for the wrong train.
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Customer review & rating for:
railtour suisse sa
05/22/2024Eugster S.
5.00 out of 5
Excellent
Recommendation
The Nightjet from Zurich to Vienna on our outward journey was in the Hungarian compartment. It was a bit outdated but there was enough space and it was spotlessly clean. The conductor was also very attentive. On the way back we were in the more modern Swiss train but the lack of space was catastrophic. No room for luggage, not even enough room to change, you couldn't sit down because the distance to the other bed/ceiling was too low. This was a double-decker sleeping car and you are squeezed into it like sardines in a tin. A horror ride. I much preferred the older compartment where you could at least stand, sit and breathe normally.

About the hotel: we booked the Boutiquehotel Stadthalle in Vienna because the idea of sustainability and respect is important to us. This is practiced everywhere and the organic breakfast buffet is a dream. You could also have breakfast in the leafy courtyard or enjoy various drinks until late in the evening. Very attentive, friendly staff, everything very tasteful with lots of details that we really liked. Highly recommended!
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Customer review & rating for:
railtour suisse sa
05/20/2024N.
4.75 out of 5
Excellent
Recommendation
We were very satisfied with the service. Everything worked and the hotel was very nice.
Overnight train to Vienna: Old Hungarian carriages, uncomfortable, poor service. WC unappetizing etc.
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Customer review & rating for:
railtour suisse sa
05/20/2024Anonymously
4.00 out of 5
Good
Recommendation
I had to call twice, the tickets were missing.
The day before departure it worked out.
Hotel Continental is not recommended, too expensive.
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Customer review & rating for:
railtour suisse sa
05/16/2024Alfred R.
5.00 out of 5
Excellent
Recommendation
Everything worked out. We are back happy and very grateful for the organization. Train journey and hotel.
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Customer review & rating for:
railtour suisse sa
05/15/2024Daniel H.
5.00 out of 5
Excellent
Recommendation
It was perfect. Gastronomy, atmosphere, museums and city, boat trip, zoo, botanical garden, churches
merci
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Customer review & rating for:
railtour suisse sa
05/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
super great trip, very well selected hotels, everything was just perfect, thank you very much.
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Customer review & rating for:
railtour suisse sa
05/14/2024Karin T.
4.33 out of 5
Good
Recommendation
The Hilton Hotel in Bournmouth was very nice. The guided tour of Bath and the thermal baths was very exciting and highly recommended. We were very happy that my son, who is living in England for six months, was able to help us with the train journeys.
I am happy to recommend railtour to others, as they were very responsive to our individual wishes, always made two suggestions for hotels and you could then look at the website and decide. That was great. Everything also went very smoothly with the vouchers and the Inter rail pass.
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Customer review & rating for:
railtour suisse sa
05/07/2024Anonymously
4.33 out of 5
Good
Recommendation
The Mercure Gare de Lyon hotel is very well located, but the room was more than modest for a 4-star hotel superior suite.
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Customer review & rating for:
railtour suisse sa
05/07/2024René Robert A.
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the advice, the travel program and the hotel booking!
The only thing was that our seats on the train were not next to each other, the corridor was between them. But we have already given this feedback. We then discussed it with other travelers and found a solution. It didn't detract from the trip - we were delighted with Venice. Thank you.
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Customer review & rating for:
railtour suisse sa
05/06/2024Anonymously
4.33 out of 5
Good
Recommendation
Rome, Italy: BW Hotel Canada was great. Beautiful ceiling painting in the room. Large, bright, clean bathroom.
We heard the traffic at peak times, which didn't bother us.
The main elevator is currently being replaced, but we didn't notice anything. Nice side effect: we were able to use the beautiful, iron staff elevator from 1955.
Nice staff.
Good, ideal location within walking distance of Stazione Roma Termini.
Breakfast buffet: good selection. On prior request, a tray with yogurts, fruit, jam etc. was brought to our room the day before departure.
Train journey: we are aware of possible train delays on the Italian railroads ;). We needed patience and at the counter in Milan we were able to have our reservations rebooked without any problems and free of charge.
Booking and documents: it was great that everything worked out so well over the phone, thank you again! Thank you also for recommending the BW Canada Hotel. Receipt of the tickets and voucher also went smoothly.
Rome is worth many trips and we will be happy to book with Railtour again on our next visit.
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Customer review & rating for:
railtour suisse sa
05/03/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable, uncomplicated, personal
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Customer review & rating for:
railtour suisse sa
04/30/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The whole trip was well organized. Everything went smoothly.
All participants satisfied
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Customer review & rating for:
railtour suisse sa
04/27/2024Kurt S.
4.00 out of 5
Good
Recommendation
Railtour was a real support for us when booking our night train tickets
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Customer review & rating for:
railtour suisse sa
04/27/2024K.
5.00 out of 5
Excellent
Recommendation
The organization by Railtour was perfect. However, the hotel in Paris (Art Hotel Paris Est) was not so clean. The garbage from our landlords was still in the room. The breakfast was served in the room and was very good but the tray with the leftovers of the breakfast was still in the room in the evening because no room service came.
Railtour top, hotel sosolala....
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Customer review & rating for:
railtour suisse sa
04/22/2024L.
5.00 out of 5
Excellent
Recommendation
Hotel Scandic Kurfürstendamm was simply perfect and highly recommended!
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Customer review & rating for:
railtour suisse sa
04/21/2024Anonymously
4.00 out of 5
Good
Recommendation
Telephone contact with subsequent e-mail correspondence on 15.04.2024 was very friendly and was dealt with swiftly.

Where, on the other hand (Railtour can't help here), a question mark can be raised about the punctuality of the DB organization.
It cannot be that the departure track at Hamburg main station is moved from track 14 to track 8 10 minutes before departure and that this journey (Hamburg-Basel) is delayed by approx. 35 minutes and the train connection ends at Badischer Bahnhof Basel instead of Basel main station and all passengers have to change to the streetcar.
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Customer review & rating for:
railtour suisse sa
04/21/2024Christoph J.
5.00 out of 5
Excellent
Recommendation
My granddaughter and I enjoyed - also thanks to your careful organization - 5 wonderful and unforgettable days in Paris in a small, romantic hotel on a very quiet street in the Latin Quarter next to the Sorbonne and only 5 minutes away from the impressive Pantéon. The train journey in the comfortable TGV Lyria also went very smoothly and the 5-day ticket for public transport worked without any problems. - I would be happy to recommend Railtour Suisse. Thank you very much!
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Customer review & rating for:
railtour suisse sa
04/21/2024K. G.
5.00 out of 5
Excellent
Recommendation
The whole trip, including the hotel, was a success. Thank you very much!
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Customer review & rating for:
railtour suisse sa
04/21/2024Anonymously
4.67 out of 5
Excellent
Recommendation
Everything was super organized
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Customer review & rating for:
railtour suisse sa
04/20/2024Anonymously
133 Reviews from
1 other source
4.30 out of 5
Good
4.30 out of 5
Good
133 reviews on Google
 
05/18/2024
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* All reviews and experiences about railtour suisse sa are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/03/2019  |  Last update: 05/23/2024   |  Report profile

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