Great praise to the entire
SKODA team
Dear Ladies and Gentlemen,
- Luck of the draw -.
Woman at the wheel, two children on the back seat, sudden lighting up of red warning lights due to overheating of the engine on the highway, the super disaster for every car driver. What to do?
The Skoda dealership in Kirchheim Unter Teck was within easy reach, and although the workshop was fully booked, we were able to present the car there during our short vacation. Already the trainee on the phone was super friendly and very eager to find a solution for us. Ms. Jeschke had the problem described, her first guess then also immediately corresponded to the actual cause! Super understanding, very competent and friendly, I am still very enthusiastic! :-)
The car stayed in the workshop until the next day and was repaired. Mr. Wolpert made almost impossible things possible! He organized at Skoda Germany, that the mobility guarantee/accommodation of the manufacturer, which was cancelled due to unfortunate circumstances, came back into force.
This reduced the announced repair costs by a considerable amount - to the detriment of the garage's "own cash"!
I would like to take this opportunity to thank the entire team for this great experience and the help they gave me.
Did I mention that Ms. Jeschke quite naturally worked overtime because of me when I picked up the vehicle, because the highway was closed?
Many thanks for this, sincerely Claudia N. from Berlin-Spandau
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Translation
Thank you very much for the excellent evaluation and the praise for our sales consultant Mr. Koch. We wish you a good and safe journey with your vehicle and thank you for taking the time to do so.
Best regards Your Ramsperger Team