From the information - planning and execution of the Hurtigruten trip very competent contact. Mr. Kock has made my dream possible. To be allowed to carry out this 12-day super trip. Bergen - Kirkenes - Bergen. Only to recommend. Many thanks.
The consultation was very personal, no questions were left unanswered, recommendations were good and accurate, which only became apparent after the fact. Mr. Kock knows what he is talking about, excellent. I can only recommend this travel agency.
The travel arrangement was exactly what we had in mind. Hotels, flights, ship, cabin, itinerary and both rail trips, mountain railroad and Dovre Railway, were perfectly chosen. All recommendations were very helpful.
-Competent and personal advice
-Mr. Kock patiently inquires about the customer's expectations of a trip and selects an
the corresponding offer of the different tour operators suitable out
-help with organizational preparations (insurance, registrations, papers, etc.)
-very good availability
Mr. Kock has taken care in an amiable manner in every respect quickly and experienced to a good course of my mail ship trip. He has recognized my needs and wishes and implemented them in his proposals. His advice and support were available until the end of the trip.
We booked our trip at the travel agency Kock, Mr. Kock took a lot of time for the consultation, he was always responsive to questions, you could always turn to him. We booked a wonderful Hurtigruten trip Norway from Bergen to Kirkenes and back to Bergen. Everything went smoothly, we were very satisfied. We will book our next Hurtigruten trip again through the travel agency Kock. Very well done.
Mr. Kock is an excellent connoisseur of Norway, especially about the procedures of Hurtigruten.
He has contributed significantly to the fact that we could prepare the Norway trip according to our ideas and could fully consider our questions and wishes in all areas.
Your Hurtigruten specialist - Not just marketing, but exactly the same!!! We were from 19.08.22 to 02.09.22 from Hamburg to the North Cape and back on the road and that was a dream. This was made possible by Mr. Kock(!) and from the first informative contact to the active travel support. Whether selection of the cabin or tips for excursions ("do or better not"), everything, really everything we could discuss with Mr. Kock trustworthy and suitable for our wishes / expectations. Perfect service - perfect taking by the hand - everything in the best way and gladly again.
Martina and Holger Bänsch, Iserlohn, Sauerland.
PS: Customer service only rated good, as we did not need to visit the business premises on site, as everything could be clarified online. Therefore neutral rating.
We had an all-round carefree package. Mr. Kock was always available, whether by phone or by mail. Reisebüro Kock is absolutely competent and committed to making sure that you as a customer have a great trip. Thank you, again and again.
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Profile active since 10/05/2021 | Last update: 12/01/2022
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