Rellana

Lovely yarns for favorite projects.

Rellana
TOP SERVICE PROVIDER 2026
TOP RECOMMENDATION 2026
4.76 out of 5
Excellent
1,746 Reviews
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Rellana is the perfect companion for all needlework enthusiasts. Our joy in knitting and crocheting drives us to bring you closer to our favorite hobby. With high-quality yarns and wool that we love and appreciate ourselves, you can design unique...
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Contact information

Rellana
Zum Österreich 9
49179 Ostercappeln
Germany
Directions

Contact person
Karin Reller

Opening hours

Websites

Social Media

99% Recommended
5 stars 1,365
4 stars 261
3 stars 16
1 star 2
Service on offer
Payment
Delivery
Information
Website
Customer service
Excellent (4.79)
Cost-performance ratio
Excellent (4.69)
Top competencies

Reliability

4.89 out of 5
169 Reviews

Customer satisfaction

4.85 out of 5
171 Reviews

Customer loyalty

4.86 out of 5
170 Reviews

1,647 Reviews on ProvenExpert.com

4.77 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Prompt and fast, good advice over the phone after the color I ordered was not available. I would gladly use them again.
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Customer review & rating for:
Rellana
27/02/2026A.
Rellana Comment from Rellana:
Thank you for your positive feedback, A. We are pleased that you were satisfied with the telephone advice and the speed of our service. We hope to be able to welcome you again soon. If you have any requests or suggestions, please do not hesitate to contact us.
5.00 out of 5
Excellent
Recommendation
I like that Rellana pays attention to animal welfare (mogesin-free) with its virgin wool.
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Customer review & rating for:
Rellana
26/02/2026S.
Rellana Comment from Rellana:
Thank you for your positive feedback, S. We are pleased that you like our focus on animal welfare and the use of mulesing-free virgin wool. Your feedback is important to us and motivates us to continue offering high-quality products. If you have any further suggestions or requests, please let us know.
5.00 out of 5
Excellent
Recommendation
Beautiful peeling wool! It is very easy to work with. The colors are bright and beautiful! I am completely thrilled!
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Customer review & rating for:
Rellana
25/02/2026Anonymously
4.60 out of 5
Excellent
Recommendation
One item was unavailable, and I was informed of this before shipping. Thank you also for letting me know in advance by phone that one of the sock yarns in my order was a 50 g ball. Without this information (and the easy additional order), I might have been annoyed, but the yarn is really beautiful 😍 Fast delivery, easy payment thanks to direct debit, great yarn, and friendly customer service.
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Customer review & rating for:
Rellana
24/02/2026Alexandra R.
Rellana Comment from Rellana:
Dear Alexandra R.,

Thank you very much for your positive feedback and the detailed review. We are pleased to hear that you are satisfied with the fast delivery, the uncomplicated payment and the beautiful wool. We appreciate your comment about the previous information about the unavailable goods and are glad that you were able to place the additional order without any problems. Your feedback will help us to further improve our service.

Thank you for your recommendation and we look forward to your next visit!

Yours sincerely,
[Your company]
5.00 out of 5
Excellent
Recommendation
I ordered the practice bag package. The quality of the wool is very good and easy to knit with. I wouldn't have bought the colors included in the package myself, but I'm very surprised at how great the end product turned out. My conclusion: I will be ordering from Rellana more often now. Thank you.
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Customer review & rating for:
Rellana
21/02/2026S.
Rellana Comment from Rellana:
Thank you, S., for your positive feedback on our practice bag package. We are pleased that you are happy with the quality of the wool and that the end product exceeded your expectations. We are pleased that you had a pleasant surprise. We hope to welcome you back to Rellana soon!
4.25 out of 5
Good
Recommendation
Thank you for the smooth processing of my order.
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Customer review & rating for:
Rellana
18/02/2026Anonymously
Rellana Comment from Rellana:
Thank you for your feedback and the positive evaluation of your order. We are pleased that you were satisfied with the process. If you have any suggestions for improvement or comments, please do not hesitate to contact us. Your feedback is important to us.
4.71 out of 5
Excellent
Recommendation
Very reliable, almost family-like service. Reliable availability of "standard versions" of sock yarns (tweed, classic, plain, mouliné) in various yarn thicknesses and very good quality.
Many beautiful rainbow variations, yarns with proof of origin, eco/organic/natural fiber variations, and more harmonious color schemes in recent years—keep up the good work. I would perhaps like to see a different/additional zoom function in the detailed view of the yarns on the website.
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Customer review & rating for:
Rellana
18/02/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback on our service and the quality of our yarns. We are pleased to hear that you are satisfied with our standard versions and the new color variants. We take your suggestion regarding an additional zoom function in the detailed view seriously and will include it in our considerations for future improvements. We look forward to continuing to support you with your projects!
4.80 out of 5
Excellent
Recommendation
The call back from customer service when a sock yarn was no longer available. Many patterns are free, which is great. Punctual delivery.
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Customer review & rating for:
Rellana
16/02/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback! We are pleased to hear that you were satisfied with our customer service and appreciated the timely delivery and free instructions. We look forward to your next order!
4.37 out of 5
Good
Recommendation
Reference to delivery location/additional information not included, resulting in delivery to the wrong location High-priced wool should not have two knots in the first ball, which is particularly annoying in the case of gradient yarn.
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Customer review & rating for:
Rellana
16/02/2026Anonymously
Rellana Comment from Rellana:
We apologize that we overlooked the reference to the place of delivery and will work even more carefully in future. We are very sorry that you had the misfortune to have two knots in the first ball of yarn. If you send us an e-mail with your address and the information about the affected yarn, we will be happy to send you a free replacement ball.
4.94 out of 5
Excellent
Recommendation
Very fast delivery and beautiful yarn. I am very satisfied and will definitely shop here more often. The store hours could be extended so that I could shop in person and feel the yarn.
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Customer review & rating for:
Rellana
13/02/2026M.
Rellana Comment from Rellana:
Thank you for your positive feedback, M.! We are pleased to hear that you are satisfied with the fast delivery and the quality of our yarn. We are pleased to note your suggestion regarding extended business hours on site and will take it into consideration. We look forward to welcoming you back soon!
4.60 out of 5
Excellent
Recommendation
Unfortunately, I did not receive a response to my question about instructions. Otherwise, everything is great.
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Customer review & rating for:
Rellana
11/02/2026Anonymously
Rellana Comment from Rellana:
Sorry if we have overlooked a request. Can you please send us an e-mail to versand@rellana.de telling us which instructions you would like, and we will get back to you as soon as possible.
4.71 out of 5
Excellent
Recommendation
I often have problems with wool from animals because it scratches me. Here you can find beautiful merino quality, cotton, and viscose with little synthetic fiber added as sock wool at reasonable prices. The knitting pattern of my Fllotte sock selection is beautifully even. I am very satisfied with my purchase.
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Customer review & rating for:
Rellana
11/02/2026Anonymously
Rellana Comment from Rellana:
Thank you very much for your feedback! We are pleased to hear that you like the merino quality as well as the cotton and viscose of our sock wool and that you are happy with the knitting pattern of your Fllotte sock selection. We understand that wool from animals can be problematic for some consumers and we appreciate your understanding of the different materials we offer. If you have any further suggestions or requests in the future, please do not hesitate to contact us. Thank you for sharing your opinion with us!
4.40 out of 5
Good
Recommendation
I would recommend the shop because of its good selection and range of wool. I was dissatisfied with the delivery service. Nevertheless, I would order from them again, but not if I needed wool urgently.
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Customer review & rating for:
Rellana
11/02/2026Christine S.
Rellana Comment from Rellana:
Thank you for your positive review. Due to the extreme weather conditions with snow and black ice, the delivery services had problems picking up and delivering the parcels. On some days, no parcel service made it to us because the road conditions did not allow it. That's why we had a banner in our store indicating the delivery delays. Normally you will receive your order within 2-3 days.
3.60 out of 5
Good
Recommendation
I once had a pair of socks that became matted, despite being machine washable. I wanted a replacement, but unfortunately all I got was: "It's your own fault." As a long-time customer, I found that rude!
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Customer review & rating for:
Rellana
11/02/2026Anonymously
Rellana Comment from Rellana:
Dear customer, our sock wool suppliers have been supplying high quality sock wool for years and there has NEVER been a complaint that the socks cannot be washed in the washing machine. This is clearly a handling error. The Rellana Team
5.00 out of 5
Excellent
Recommendation
The wool is super easy to knit with, I love it.
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Customer review & rating for:
Rellana
11/02/2026Sabine E.
Rellana Comment from Rellana:
Thank you very much for your positive feedback, Sabine E.! We are delighted to hear that you like the wool so much and that you enjoy knitting with it. Your recommendation is very valuable to us. If you have any further suggestions or requests, please let us know. Have fun knitting!
5.00 out of 5
Excellent
Recommendation
The colors and quality are great, ordering is easy...the wool packages are fantastic...I'll definitely be back❤️
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Customer review & rating for:
Rellana
10/02/2026Christine F.
Rellana Comment from Rellana:
Thank you very much for your positive feedback, Christine F.! We are pleased to hear that you are happy with the colors and quality and that the ordering process was straightforward. Your satisfaction is important to us and we look forward to serving you again soon. If you have any further suggestions or product requests, please let us know.
5.00 out of 5
Excellent
Recommendation
Top quality at a very good price, super fast delivery.
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Customer review & rating for:
Rellana
06/02/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive feedback! We are pleased to hear that you are satisfied with the quality of our products and the fast delivery. We greatly appreciate your recommendation. If you have any further suggestions or need support, please do not hesitate to contact us.
5.00 out of 5
Excellent
Recommendation
I love the quality and this wonderful company. A small, very fine manufacturer.
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Customer review & rating for:
Rellana
06/02/2026N.
Rellana Comment from Rellana:
Thank you for your positive feedback, N. We are delighted that you are satisfied with the quality of our products and our service. Your praise motivates us to continue offering excellent products. If you have any further suggestions or requests, please do not hesitate to contact us.
5.00 out of 5
Excellent
Recommendation
Great quality, delivery in 2 days.
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Customer review & rating for:
Rellana
06/02/2026CHRISTINE H.
Rellana Comment from Rellana:
Thank you very much for your positive feedback, CHRISTINE H.! We are pleased to hear that you are satisfied with the quality and speed of delivery. Your recommendation means a lot to us. If you have any further suggestions or comments, please let us know. We look forward to serving you in the future.
5.00 out of 5
Excellent
Recommendation
The Flotte Socke primavera stretch sock yarn is super easy to work with and of good quality.
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Customer review & rating for:
Rellana
03/02/2026Anonymously
Rellana Comment from Rellana:
Thank you for your positive review! We are pleased to hear that you are satisfied with the sock wool Flotte Socke primavera stretch and appreciate the workmanship and quality. If you need further products or accessories, please do not hesitate to contact us. We hope you enjoy knitting!
99 Reviews from
2 other sources
4.60 out of 5
Excellent
4.80 out of 5
Excellent
21 reviews on Facebook
 
23/08/2025
4.54 out of 5
Excellent
78 reviews on Google Maps
 
22/02/2026
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All reviews and experiences about Rellana are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 27/05/2020  |  Last update: 04/03/2026   |  Report profile

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