Riess-Gruppe

Car trade car service provider

Riess-Gruppe
1,207 Reviews i
published (97%)
out of 1,241 reviews
Contact information
The Riess Group is an authorized sales and service partner for the vehicle brands Mercedes-Benz, Mercedes-AMG, smart, INEOS, BYD, MAXUS and DAF.
At 10 locations, the company presents itself with salesrooms and services from the Neckar region to...

Contact information

Riess-Gruppe
Stockacher Straße 186
78532 Tuttlingen
Germany
Directions

Images & Videos

Review from 09/08/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Service on offer
Consulting
Services
Processing
Top competencies

Customer loyalty

4.84 out of 5
25 Reviews

Professionalism

4.76 out of 5
25 Reviews

Reliability

4.76 out of 5
25 Reviews

153 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Hello Riess Group, my evaluations "stand & fall" always in the close alignment of my contact person with you (as my customers in my business field). Here I would like to evaluate Mr. Bergmann very well, who represents their brand very well and could always offer me a tailored solution.
Show original
Customer review & rating for:
Riess-Gruppe
09/08/2023Harald B.
5.00 out of 5
Excellent
Recommendation
Wonderful - everything went smoothly, very good advice and delivery faster than expected!
Show original
Customer review & rating for:
Riess-Gruppe
08/23/2023Martin W.
5.00 out of 5
Excellent
Recommendation
A very cordial, open and fair interaction led very easily and quickly to the purchase of a BYD Atto 3. The initial conversation, which was originally just a contact and loose interest, very quickly became a binding contact, because the personal approach of Mr. Petri was simply stunningly open, warm and friendly. No sales tricks, no learned approach in the consulting process, no artificiality. Exactly the opposite: cordiality, openness, honesty, no sales pressure, clear naturalness and yet offensive information and active support in my open questions or my lack of knowledge about the new BYD car.
Conclusion: An all-around best cooperation with the quick FINALE FURIOSO - i.e. the decision to buy a beautiful red BYD Atto 3.
Keep it up and five stars for Best Togetherness. I will be an active full referrer for your dealership, especially for Mr. Petri.
Show original
Customer review & rating for:
Riess-Gruppe
08/15/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Competent advice, very good handling, profound introduction = best thanks to Mr. Petri.
Show original
Customer review & rating for:
Riess-Gruppe
07/25/2023Anonymously
5.00 out of 5
Excellent
Recommendation
My experience with the Riess Group goes back a long way and I have only had good experiences. Whether it was the advice I received when ordering a new car or the quick assistance I received in the event of vehicle problems, the employees were always friendly, helpful and looked for quick solutions (even during peak times such as Christmas or the vacation season).
The team in Ravensburg surpassed themselves when I picked up my new car 14 days ago. The form of the handover, the presentation, everything was individually tailored to me and had a wow effect (thank you Mr. Bergmann and Mr. Keller for this moment of joy).
Best regards and a huge thank you to the entire team in Ravensburg - you do great work !

Oliver Cierpka
Show original
Customer review & rating for:
Riess-Gruppe
07/25/2023Oliver C.
4.80 out of 5
Excellent
Recommendation
TOP advice and support from Mr. Bergmann! Always friendly and super fast!!!!!
Show original
Customer review & rating for:
Riess-Gruppe
07/12/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Highly recommended: reliable, competent and friendly. Many thanks Mr. Mauch! Prof. Dr. Wolfgang Finke
Show original
Customer review & rating for:
Riess-Gruppe
06/14/2023Prof. Dr. Wolfgang F.
5.00 out of 5
Excellent
Recommendation
The advice on the choice of equipment was very constructive and inspiring. The handling was excellent. I am very happy about my new Mercedes.
Show original
Customer review & rating for:
Riess-Gruppe
05/31/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly, dedicated and competent advice from Mr. Patrick Petri !
Show original
Customer review & rating for:
Riess-Gruppe
05/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent advice, very quick response time to questions/wishes, etc. The entire handling was exemplary. Will be very happy to contact the contact persons (H. Bergmann and Ms. Härle) again in the future - if the vehicles suitable for me are offered in principle.
Many thanks for the cooperation in ordering/procuring my new EQC's.
Show original
Customer review & rating for:
Riess-Gruppe
05/17/2023Andreas P.
5.00 out of 5
Excellent
Recommendation
Advice, order, compliance with the delivery date and handover of the vehicle was all done to our satisfaction. Every time again.
Show original
Customer review & rating for:
Riess-Gruppe
05/16/2023Anonymously
4.40 out of 5
Good
Recommendation
TOP advice and support from Mr. Bergmann! Always friendly and super fast!!!!!
Show original
Customer review & rating for:
Riess-Gruppe
04/19/2023Franco R.
5.00 out of 5
Excellent
Recommendation
Great WOW effect when I picked up my new car, Super advice and very good customer service....
Show original
Customer review & rating for:
Riess-Gruppe
04/17/2023A. F.
5.00 out of 5
Excellent
Recommendation
Competently supported with the vehicle configuration, perfect service during pickup - gladly again!
Show original
Customer review & rating for:
Riess-Gruppe
04/11/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Competent and very friendly advice on vehicle selection and vehicle instruction and handover.
Show original
Customer review & rating for:
Riess-Gruppe
04/11/2023Martin M.
Riess-Gruppe Comment from Riess-Gruppe:
Hello Mr. Müller.

Thank you for your top 5-star rating.

Of course, we will be happy to continue to be your direct contact for all questions regarding your vehicle as well as the Mercedes-Benz, AMG and smart product world.

With best regards
Your car dealer Riess
4.80 out of 5
Excellent
Recommendation
Good advice and a great ambience when picking up the vehicle - just as I imagine a premium manufacturer to be.
Show original
Customer review & rating for:
Riess-Gruppe
03/31/2023Funck A.
4.53 out of 5
Excellent
Recommendation
Many thanks to Ralf Bergmann and the entire Riess team at the Ravensburg location for their friendly and competent support throughout the entire ordering and waiting process as well as the service appointments.
I always felt very well looked after and can recommend Autohaus Riess in Ravensburg without reservation.
Best regards,
Okan D.
Show original
Customer review & rating for:
Riess-Gruppe
03/28/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly staff, all questions can be answered.
Very fast response/processing of requests, simply TOP.
Show original
Customer review & rating for:
Riess-Gruppe
01/30/2023Herr Dragan N.
Riess-Gruppe Comment from Riess-Gruppe:
Hello Mr. Novakovic.

Thank you for your top 5 star rating.

Of course, we will be happy to continue to be your direct contact for all questions regarding your vehicle as well as the Mercedes-Benz, AMG and smart product world.

With best regards
Manuel Dobisch from Autohaus Riess
5.00 out of 5
Excellent
Recommendation
Sve je bilo kako smo se dogovorili 3auta smo nova kupili super usluga sve savrseno sljedece godine jos ce mo suradivati lp
Customer review & rating for:
Riess-Gruppe
01/27/2023Ivica M.
5.00 out of 5
Excellent
Recommendation
The pickup of the new vehicle was scheduled in conjunction with the delivery of a lease return. For this purpose, an appointment was made with an appraiser to inspect the returned vehicle. The receptionist at Autohaus Riess was not informed of this fact, although the seller was aware of it. The appraisal was not carried out by a hair's breadth. Better coordination between the seller and reception would be a useful improvement.
Show original
Customer review & rating for:
Riess-Gruppe
12/14/2022Peter F.
Riess-Gruppe Comment from Riess-Gruppe:
Hello Mr. Frontzek.

Thank you for your top 5-star rating and detailed description.

We work every day to improve our services even further - for this, testimonials like yours are very helpful.
We will take your constructive criticism to heart and also continue to put our internal communication to the test.

We will gladly continue to be your competent partner for all questions regarding Mercedes-Benz, smart and AMG products.

Thank you very much and best regards
Your car dealer Riess
1,054 Reviews from
5 other sources
4.43 out of 5
Good
4.50 out of 5
Excellent
327 reviews on Google Maps
 
02/23/2024
4.44 out of 5
Good
149 reviews on mobile.de
 
12/15/2023
4.43 out of 5
Good
361 reviews on mobile.de
 
02/25/2024
4.38 out of 5
Good
143 reviews on AutoScout24
 
02/13/2024
4.20 out of 5
Good
74 reviews on Facebook
 
10/12/2023
Submit a review
Get in touch

Your message to Riess-Gruppe

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

* All reviews and experiences about Riess-Gruppe are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/30/2017  |  Last update: 02/25/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH