Robert Haleck - Deutsche Krankenversicherung AG ERGO

German Health Insurance DKV ERGO direkt Hotline Tariff Change Info Consulting

Contact information
Private health insurance, daily sickness allowance insurance, discounted group insurance and private supplementary health insurance for freelancers, employees and managing directors.
Good advice needs empathy & expertise!
Best ratings for...

Contact information

Robert Haleck - Deutsche Krankenversicherung AG ERGO
Arndtstraße 43
10965 Berlin
Germany
Directions

Contact person
Robert A. Haleck

Opening hours

Saturday 10:30 am-04:00 pm
100% Recommended
5 stars 21
3 stars 0
2 stars 0
1 star 0
Customer service
Excellent (4.94)
Cost-performance ratio
Excellent (4.65)
Top competencies

Professionalism

4.80 out of 5
5 Reviews

Customer satisfaction

4.80 out of 5
5 Reviews

Customer loyalty

4.80 out of 5
5 Reviews

23 Reviews on ProvenExpert.com

4.89 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Mr. Haleck is really to recommend, fast ,friendly, helpful and always with advice and action to the side, thank you
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
01/31/2022D.
5.00 out of 5
Excellent
Recommendation
I came to Mr. Haleck 2 years ago on the recommendation of an acquaintance. Since I had been disappointed several times by my previous representatives (everything was great when I signed the contract, but when I needed them it was often difficult...) I did not have high expectations. I have rarely experienced such an open, sympathetic and competent insurance agent as Mr. Haleck.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
09/30/2021René S.
5.00 out of 5
Excellent
Recommendation
Mr. Haleck answered my questions quickly, very friendly and competently and advised me very well. Thank you very much!
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
06/09/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Even if an insurance claim has - fortunately - not yet occurred: Robert Haleck and his staff provide comprehensive and remarkably friendly advice. I was particularly impressed by the agency's commitment to realizing an insurance start date that was advantageous for me. And not to forget the pleasant atmosphere in the premises in Kreuzberg. I rarely give five out of five stars - but in this case, very much so.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
03/14/2019M.
5.00 out of 5
Excellent
Recommendation
Mr. Robert A. Haleck immediately advised me on an urgent matter and very competently offered immediate assistance. Many thanks for the dedicated service. This insurance agency can be trusted.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
12/08/2018Anonymously
5.00 out of 5
Excellent
Recommendation
The personal conversation and the advice are excellent. I highly recommend the agency.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
10/05/2018Anonymously
4.92 out of 5
Excellent
Recommendation
I have known Mr. Haleck since the end of the 80s, and during this time I took out my private health insurance with him. Together with his team, he has supported and advised me various times in adapting my products to my personal, professional, financial and age-related circumstances. With every change, I had the feeling and the security that I had made the right decision. I also like that he or a team member inquires promptly to see if the decision was correct and that I am still satisfied with the changes.
If I have questions that cannot be answered immediately, they get back in touch with me in a timely manner. Problems that cannot be solved immediately are addressed in a sustainable manner.
In summary, I can say that I would not have remained a customer of Mr. Haleck for almost 30 years if I were not very satisfied with the care and services.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
02/12/2018Sabine S.
5.00 out of 5
Excellent
Recommendation
After a telephone inquiry, Mr. Haleck called back immediately to arrange a personal meeting with me. Welcomed in the office in a friendly manner, I was able to describe my many concerns in a roundabout way. Mr. Haleck, with the support of his team, advised me well on all issues and worked out solutions with elaborate personal support. His flexibility in making changes to previously made decisions is remarkable. Many thanks.
S. Bert
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
11/10/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Haleck contacted me because he wanted to draw my attention to a change in the contract that was not consistently positive for me and that I had initiated myself. He showed me alternatives which - as far as I can tell - were beneficial to me, but not to him. I consider this to be "Bestandspfleg" in the best sense of the word.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
04/09/2017Anonymously
5.00 out of 5
Excellent
Recommendation
class telephonic advice
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
12/16/2016P.
5.00 out of 5
Excellent
Recommendation
Mr. Haleck is very friendly. He immediately put my case in the right order, was able to answer all my questions, and did a great job helping me.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
04/11/2016Martin B.
5.00 out of 5
Excellent
Recommendation
I have been a customer of Mr. Haleck for almost 15 years. His advice, performance and the clarification of my health contract have always been top! Above all, the proactive response to contract changes is particularly noteworthy. I would never have been able to do that on my own. In addition, the follow-up care I have received leaves me once again with the feeling that I am in good hands with Mr. Haleck!
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
03/30/2016Perdita K. (771 Xing Kontakte)
4.93 out of 5
Excellent
Recommendation
Mr. Haleck acts proactively and, for example, approaches his customers on his own initiative in the event of pending rate increases. The advice is understandable and helpful. I appreciate - in addition to his expertise - his commitment and dedication to his customers. I feel well looked after.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
02/05/2016Anonymously
5.00 out of 5
Excellent
Recommendation
Good DKV agent who "proactively" addresses the upcoming DKV premium increase on his own and also immediately prepares alternatives for me. This agency is always available and highly competent in their statements.

Thank you so much for explaining the benefits of Deutsche Krankenversicherung to me so well. Now I am sure for my present and future contributions in old age that I have made the right decision.

I would be happy to recommend the DKV team at Agentur Haleck...
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
01/29/2016Stefan S.
5.00 out of 5
Excellent
Recommendation
Mr. Hanel and Mr. Haleck give very friendly advice, an effective solution is always found to my individual wishes and needs.

The Haleck agency convinces with professional competence, expertise and experience.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
11/06/2015Anonymously
4.60 out of 5
Excellent
Recommendation
Mr. Hanel advised me perfectly on a change of tariff. Although my case was a bit more complicated, Mr. Hanel was very patient in finding an optimal solution.
Rolf Kurth
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
10/24/2015Anonymously
5.00 out of 5
Excellent
Recommendation
Very nice contact, professionally competent and reliable.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
09/08/2015Weber E.
4.93 out of 5
Excellent
Recommendation
Since I switched from the statutory health insurance, the "Robert Haleck - Deutsche Krankenversicherung AG ERGO" cares for me and I can only say I have always been well advised. Now, due to my good physical condition, I am not one of those who make excessive use of health insurance. What I needed was taken over and taken care of without any problems.
Lutz-Michael Heipe
When I wrote these lines I was 73 years old.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
09/04/2015L.-M. H.
5.00 out of 5
Excellent
Recommendation
I have been insured with DKV through Mr. Haleck for 27 years and there has never been any reason to criticize in any way. Please keep up the good work.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
08/25/2015Jürgen M.
5.00 out of 5
Excellent
Recommendation
For years I have trusted the Haleck Agency because I feel like a friend of the "family" here.

I get my questions answered competently and quickly. If my wishes could not be fulfilled immediately, the right information came to me promptly (unsolicited).

Before switching to private health insurance, it was especially important for me to get an exact insight into the tariff, price, tax and legal framework conditions. I received this information after an interesting and very personal consultation (late in the evening, by the way).

In addition, I received valuable information and links for my comparison of private and statutory health insurance companies.

All information, also which would have possibly prevented my conclusion, was given to me. This gave me the highest confidence in Mr. Haleck and his team.

I am happy to recommend the DKV Agency Haleck with full enthusiasm,
with kind regards,
Richard S.
Show original
Customer review & rating for:
Robert Haleck - Deutsche Krankenversicherung AG ERGO
08/21/2015Richard S.
151 Reviews from
3 other sources
4.90 out of 5
Excellent
5.00 out of 5
Excellent
7 reviews on Facebook
 
06/10/2017
4.90 out of 5
Excellent
25 reviews on DKV
 
01/23/2018
4.90 out of 5
Excellent
119 reviews on Google
 
09/23/2022
Submit a review
Write a message
Tell a friend

Your message to Robert Haleck - Deutsche Krankenversicherung AG ERGO

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about Robert Haleck - Deutsche Krankenversicherung AG ERGO are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 08/21/2015  |  Last update: 02/23/2022   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH