Robert Zapp GmbH

Insurance broker - Investment brokerage - Cross-border advice

Robert Zapp GmbH
383 Reviews i
published (98%)
out of 389 reviews
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Robert Zapp GmbH stands for independent financial and insurance consulting in the South Baden area, with locations in Lörrach, Schopfheim and Freiburg. With our many years of expertise, supported by the latest software solutions, we develop...
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Robert Zapp GmbH
Oberfeldstr. 5a
79650 Schopfheim
Germany

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Review from 07/27/2023  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
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Top competencies

Customer focus

4.95 out of 5
40 Reviews

Customer loyalty

5.00 out of 5
39 Reviews

Customer satisfaction

4.97 out of 5
39 Reviews

340 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Quick help, always someone available. Great willingness to help. Mr. Maluck is a very competent and fast acting insurance broker.
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Customer review & rating for:
Robert Zapp GmbH
07/27/2023Björn N.
5.00 out of 5
Excellent
Recommendation
In this case of damage, we had a quick settlement. If we had to wait a long time to hear back, we were asked again without having to inquire and received a prompt reply.
We are very satisfied.
Family Strübe
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Customer review & rating for:
Ihrer Schadenabwicklung
07/07/2023Familie S.
5.00 out of 5
Excellent
Recommendation
I have been a customer of Zapp GmbH for 20 years and have now had two claims within a short time for the first time. Both were solved quickly and unbureaucratically. I am very satisfied, thank you very much
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Customer review & rating for:
Ihrer Schadenabwicklung
05/16/2023Ralf B.
5.00 out of 5
Excellent
Recommendation
The friendly and professional competence of your employee, the speed in which the whole thing was handled.
I was also very surprised that the damage was fully taken over without further inquiries (back and forth).
Many thanks
D.H.
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Customer review & rating for:
Robert Zapp GmbH
05/05/2023Anonymously
4.60 out of 5
Excellent
Recommendation
I have been receiving competent and very friendly advice from the team at Zapp gmbh for many years. All concerns are dealt with promptly. Otherwise I would be helplessly lost in the jungle of the many insurance offers. I can recommend Zapp gmbh 100 percent.
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Customer review & rating for:
Robert Zapp GmbH
04/27/2023Anonymously
5.00 out of 5
Excellent
Recommendation
My claim was handled competently, courteously and promptly.
Many thanks.
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Customer review & rating for:
Ihrer Schadenabwicklung
01/19/2023Angelika S.
5.00 out of 5
Excellent
Recommendation
Very friendly courteous contact, highly recommended.
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Customer review & rating for:
Robert Zapp GmbH
12/28/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Competent fast claims handling.
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Customer review & rating for:
Ihrer Schadenabwicklung
12/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied because I have personal contacts here, especially Ms. Silke Steffen. But her colleagues also look after me very well when she's not here. I appreciate the personal contact, I don't want to do everything digitally.
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Customer review & rating for:
Ihrer Schadenabwicklung
12/13/2022Birgit K.
5.00 out of 5
Excellent
Recommendation
The claims settlement was handled competently and promptly. Our questions were answered very quickly and competently.
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Customer review & rating for:
Ihrer Schadenabwicklung
12/08/2022Josef S.
4.50 out of 5
Excellent
Recommendation
Very customer oriented, fast processing
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Customer review & rating for:
Ihrer Schadenabwicklung
11/21/2022Gerhard O.
5.00 out of 5
Excellent
Recommendation
I was competently informed after the Voltaikschadensfall about the correct procedure such as obtaining quotes, etc..
After submitting the invoices, the complete damage amount was transferred at short notice 😀👍.
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Customer review & rating for:
Ihrer Schadenabwicklung
10/31/2022Jürgen R.
5.00 out of 5
Excellent
Recommendation
AS
Customer review & rating for:
Ihrer Schadenabwicklung
10/17/2022A.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the direct and transparent communication and was helpfully supported from start to finish!
Any questions and uncertainties were carefully clarified.
This saved me a lot of time and I am completely satisfied with the result.
A. M
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Customer review & rating for:
Ihrer Schadenabwicklung
10/11/2022Alessa M.
4.50 out of 5
Excellent
Recommendation
Have called my garage door drive was defective due to a lightning strike
Promte settlement with the insurance.
I can only recommend Robert Zapp GmbH
Walter Keller Schopfheim
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Customer review & rating for:
Ihrer Schadenabwicklung
10/05/2022Walter K.
5.00 out of 5
Excellent
Recommendation
We have been customers of Robert Zapp GmbH for many years (in part since the 1970s) and have taken out all our insurance policies here, among others. Everything with a good brokerage office and from one source is ideal. For new insurances, a change to other tariffs or the like, comparisons of costs and services of various providers are of great advantage. The many years of experience of the employees and contact persons is also valuable. The company Zapp is recommendable at any time !
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Customer review & rating for:
Robert Zapp GmbH
10/02/2022M.H. M.
5.00 out of 5
Excellent
Recommendation
Fast settlement of claims. RB
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Customer review & rating for:
Ihrer Schadenabwicklung
09/20/2022R.
5.00 out of 5
Excellent
Recommendation
Everything went great and was uncomplicated for us. We are very satisfied!
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Customer review & rating for:
Ihrer Schadenabwicklung
09/13/2022Anonymously
4.00 out of 5
Good
Recommendation
Always very friendly, and customer orientation .
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Customer review & rating for:
Ihrer Schadenabwicklung
09/12/2022P.
5.00 out of 5
Excellent
Recommendation
Uncomplicated reporting of the damage that occurred....
Everything else was handled directly by the insurance broker. Great, no problems no extra effort and speedy settlement of the damage.
Are very satisfied.
R.B. from Weil
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Customer review & rating for:
Ihrer Schadenabwicklung
09/06/2022R.B. aus Weil am R.
43 Reviews from
3 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Facebook
 
10/28/2023
4.90 out of 5
Excellent
27 reviews on Google
 
12/06/2023
4.70 out of 5
Excellent
14 reviews on Google
 
05/24/2023
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* All reviews and experiences about Robert Zapp GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/16/2016  |  Last update: 12/06/2023   |  Report profile

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