Robert Zapp GmbH

Insurance broker - Investment brokerage - Cross-border advice

Robert Zapp GmbH
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.88 out of 5
Excellent
348 Reviews
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Robert Zapp GmbH stands for independent financial and insurance consulting in the South Baden area, with locations in Lörrach, Schopfheim and Freiburg. With our many years of expertise, supported by the latest software solutions, we develop...
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Contact information

Robert Zapp GmbH
Oberfeldstr. 5a
79650 Schopfheim
Germany

Opening hours

Thursday 08:00 am-12:30 pm
01:00 pm-05:00 pm

Websites & Profiles

100% Recommended
5 stars 279
4 stars 30
2 stars 0
1 star 0
Quality
Value
Services
Implementation
Consulting
Customer service
Excellent (4.93)
Cost-performance ratio
Excellent (4.79)
Top competencies

Customer focus

4.95 out of 5
37 Reviews

Customer loyalty

5.00 out of 5
36 Reviews

Bond of trust

5.00 out of 5
36 Reviews

310 Reviews on ProvenExpert.com

4.88 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The communication with me was exemplary - I was always kept up to date on all steps. It was also clearly communicated to me what I had to do, so that my effort was absolutely limited. In the event of a claim, it becomes clear how good an insurance broker really is. A big thank you goes to Mrs. Held who took care of me in the best possible way. Best regards Felix Hodapp
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Customer review & rating for:
Ihrer Schadenabwicklung
06/30/2022Felix H.
4.50 out of 5
Excellent
Recommendation
Good and reliable services!
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Customer review & rating for:
Ihrer Schadenabwicklung
06/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
as annoying as the bike theft was all the more gratifying was the handling by the insurance.
In the meantime we were able to get the two bikes new and are more than satisfied with the fast allocation of the money !!! THANK YOU
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Customer review & rating for:
Ihrer Schadenabwicklung
05/31/2022Bettina K.
5.00 out of 5
Excellent
Recommendation
Fast, unbureaucratic and expert support.
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Customer review & rating for:
Ihrer Schadenabwicklung
05/19/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Was always available, helped and consoled when necessary.
Thank you
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Customer review & rating for:
Robert Zapp GmbH
05/04/2022Tina S.
4.20 out of 5
Good
Recommendation
Customer proximity and advice still count for me
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Customer review & rating for:
Robert Zapp GmbH
04/26/2022Anonymously
5.00 out of 5
Excellent
Recommendation
My personal advisor Silke Steffen is always available for me and has so far had a solution ready for all my concerns! I get what I have in mind and nothing is turned on me! The consultations are professional and competent and I always like to come!
Even when my mother passed away, who was insured there, the process went super easy. I didn't have to do anything, Silke took care of everything for me!
I am glad that I do not receive any advertising from Robert Zapp GmbH!
I am always happy to recommend you!
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Customer review & rating for:
Robert Zapp GmbH
04/23/2022Tanja O.
5.00 out of 5
Excellent
Recommendation
Thank you Mrs. Hoyer for the very great and competent advice.
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Customer review & rating for:
Robert Zapp GmbH
04/12/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with my personal consultant Silke Steffen
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Customer review & rating for:
Robert Zapp GmbH
04/07/2022Anonymously
5.00 out of 5
Excellent
Recommendation
With the extensive and very friendly advice. That you get immediate help with any inquiries.
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Customer review & rating for:
Robert Zapp GmbH
04/07/2022Ulrike T.
5.00 out of 5
Excellent
Recommendation
I have enjoyed excellent and expert care from Alexandra Zapp for over 30 years.
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Customer review & rating for:
Robert Zapp GmbH
04/05/2022Britta Stempel- S.
5.00 out of 5
Excellent
Recommendation
Everything super Malug Jörg I find a very good and reliable consultant
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Customer review & rating for:
Robert Zapp GmbH
03/31/2022Sven V.
5.00 out of 5
Excellent
Recommendation
We are served by Silke Steffen and are absolutely satisfied.
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Customer review & rating for:
Robert Zapp GmbH
03/30/2022Roswitha K.
5.00 out of 5
Excellent
Recommendation
Very satisfied with the quick appointment as well as the friendly and competent advice.
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Customer review & rating for:
Robert Zapp GmbH
03/07/2022Konrad K.
5.00 out of 5
Excellent
Recommendation
I found it a very pleasant initial meeting, but I can't say more yet!
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Customer review & rating for:
Robert Zapp GmbH
03/04/2022Daniela S.
5.00 out of 5
Excellent
Recommendation
I have been very, very satisfied with the support, especially from Ms. A. Zapp, for many years. Ms. Zapp always has a sympathetic ear, even when things get very stormy in the office, she always calmly takes care of the problems. Her advice and solution of problems has always been to my complete satisfaction. Friends who have been looked after by her will also confirm this.
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Customer review & rating for:
Robert Zapp GmbH
02/19/2022Brigitte N.
5.00 out of 5
Excellent
Recommendation
Competent staff, always prompt responses and all-around satisfactory service - again and again!
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Customer review & rating for:
Ihrer Schadenabwicklung
02/14/2022C.
5.00 out of 5
Excellent
Recommendation
No matter what request we have, we are always advised quickly, friendly and competently. The processing of our requests is always very straightforward. The service I receive goes far beyond a normal level for me. Many thanks to all employees, especially Silke Steffen, who is always there for us. Jutta and Heiko Müller
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Customer review & rating for:
Robert Zapp GmbH
01/21/2022Jutta und Heiko Heiko M.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent support from Zapp GmbH. Fast settlement of the damage by the household insurance, Bayerische Versicherung. I am very satisfied with the customer service all around.
H. Waßmer
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Customer review & rating for:
Ihrer Schadenabwicklung
12/27/2021Hubert W.
5.00 out of 5
Excellent
Recommendation
A super fast, extremely competent and friendly customer service!
Thank you very much! Keep it up!
Ulrich Konopka
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Customer review & rating for:
Ihrer Schadenabwicklung
12/21/2021Ulrich K.
38 Reviews from
3 other sources
4.87 out of 5
Excellent
5.00 out of 5
Excellent
11 reviews on Google
 
10/06/2021
5.00 out of 5
Excellent
3 reviews on Facebook
 
09/16/2016
4.80 out of 5
Excellent
24 reviews on Google
 
05/17/2022
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All reviews and experiences about Robert Zapp GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/16/2016  |  Last update: 06/30/2022   |  Report profile

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