Rocket CRM is active in the B2C CRM sector, focusing on loyalty, marketing automation, and customer service. The company's platform integrates these services into a single solution, designed to enhance customer engagement through first-party data
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collection and actionable insights. With more than 10 million members and over 1 billion marketing interactions, Rocket CRM highlights an impressive customer retention rate exceeding 80%. The platform's AI-driven capabilities assist businesses in automating marketing actions and improving customer service efficiency, achieving a 58% reduction in support costs. Rocket CRM caters to various B2C brands, ranging from rapidly growing SMEs to global enterprises.