Wir haben einen Mini reserviert. Bei unserer Besichtigung war Fahrzeugbatterie leer. Herr Harreus war sehr schnell mit Starthilfe zur Stelle und löste das Problem sofort.
Dann stellten wir fest, dass dieser Mini für uns zu viele Abnutzungen (Kleinschäden) Außen und besonders im inneren hatte.
Herr Harreus zeigte uns zwei weitere Fahrzeuge, nahm sich die Zeit und beantwortete unsere Fragen vollständig.
Für den 3. Mini haben wir dann den Kaufvertrag unterschrieben. Auch hier ging alles sehr zügig ohne dass wichtige Details vergessen wurde.
Alle versprochenen Infos erhielten wir umgehend wie vereinbart per Mail.
Vielen Dank an Herrn Roger Harreus!
Thank you very much for your evaluation.
Unfortunately, your description does not correspond to the truth.
It is correct that you have read out the fault memory of the vehicle with your OBD2 plug and an app and that some messages were displayed.
Since we take such information from our customers very seriously, we have of course had this counter-checked by an Audi contract partner. Most of the errors read out by your software were not present here at all and all further stored errors were not critical and very easy to trace. These have been corrected/deleted in the meantime.
The display regarding the suspected manipulation was already from a logical point of view an error of your device, the vehicle was rented for the first time at the end of February 2021 and in August 2021 from the rental, due to the damage to be repaired, ausgesteuert. Here every trip is traceable and in 6 months probably no one manages to drive 260,000km.
Audi has confirmed to us here that no manipulation of the mileage has taken place.
Due to these serious accusations against us, we have refrained from further negotiations with you, as the complete approach seemed very strange to us.
We wish you continued success in your search for a vehicle and all the best.
Stay healthy.
With kind regards
Daniel Rieger
Sales Manager