SCHAPFL IT-Scannerkassen

Scanner cash registers

SCHAPFL IT-Scannerkassen
94 Reviews i
published (98%)
out of 96 reviews
Contact information
We offer modern and powerful POS solutions - perfectly adapted to your needs.
Intuitive scanner checkouts and POS systems offer you the decisive time and production advantage in the industry sectors:
Press & Tobacco, Food, Stationery, Bakery, Village Shop, Pet/Pet Supplies and Gifts.

Contact information

SCHAPFL IT-Scannerkassen
Ittlingerstraße 86
94315 Straubing
Germany
Directions

Contact person
Peter Schapfl

Opening hours

Thursday 08:00 am-07:30 pm

Websites & Profiles

Review from 04/26/2018  
5.00 out of 5
Excellent
Recommendation
Consulting

94 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The Schapfl team is very easy to reach by phone. Competent, FRIENDLY employees always help immediately. Great service !
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
04/26/2018Anonymously
2.60 out of 5
Average
since I had to close my store after 3 months, and the contract was made for 5 years, I now have to pay almost 4000.00, is for me pure rip-off, other contractors are so far accommodated and have accepted a 3 month notice period, because a business closure is not foreseeable, hence the bad customer opinion of me
.all others who are interested in schapfl should first make a short contract period, (6 months )
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
04/22/2018Anonymously
4.40 out of 5
Good
Recommendation
Fast introduction and implementation - easy handling - special advantages for small stores e.g. like village stores - good support and assistance - can be recommended!
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/27/2018Anonymously
5.00 out of 5
Excellent
Recommendation
The service is very good and competent
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/25/2018Anonymously
4.89 out of 5
Excellent
Recommendation
The customer service is perfect. All problems are solved as quickly as possible.
The advice is also perfect.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/23/2018Anonymously
4.10 out of 5
Good
Recommendation
With the last-minute appointment in June last year in the acquisition phase of the POS system.

PS: If program errors are reported, these should be corrected in the short term, since these cause additional monthly costs for the tax consultant as a result of manual reworking of the data in the Fibu - export!
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/22/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Technical hotline very good. Very friendly staff.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/22/2018Anonymously
4.60 out of 5
Excellent
Recommendation
Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/22/2018Anonymously
3.80 out of 5
Good
Recommendation
Hello all,
I got 2x unfortunately wrong information e.g. the button price change in daily business does not refer to the store price at permanently save. Then I get to "all" numbers, but would like to be able to do more in the system itself. E.g. sales comparisons (also as a diagram), selecting what columns I want to have in an article export, scanning all articles in a list where I want to have a label for afterwards and not always having to go into each individual article,......
In hindsight, many things should have been clarified, shown, before starting with the POS. There were many questions that unfortunately could only be clarified with and with, which made it so not necessarily easier for us and the tax consultant
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/22/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Service is top, consultant on the phone very helpful and friendly.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/20/2018Anonymously
5.00 out of 5
Excellent
Recommendation
POS system easy to use,easy to learn,makes everyday checkout just fast and just good!
Telephone advice super friendly,that's how it should be :)
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/20/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Very good service, fast troubleshooting
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
4.40 out of 5
Good
Recommendation
Problem-free initial installation, competent experts even on the hotline, the people just have a clue help you always and quickly and are very friendly.
For a small kiosk with small merchandise management optimal.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
3.40 out of 5
Average
Recommendation
Checkout process very good. Updates and electr. delivery bills works very well.
Setup of the cash register (product groups) and support from the hotline not very satisfactory.
Big minus: missing customer display - I presuppose with modern cash registers as available. The fact that it is not standard was not made clear during the consultation.
BackOffice with a good range of functions - but only with an employed POS computer. This license would not have been necessary - because home work only takes place after closing time anyway and could then also be done via Team Viewer.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
4.20 out of 5
Good
Recommendation
Good service in general
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
5.00 out of 5
Excellent
Recommendation
This POS software is self-explanatory for me and my employees.
explanatory. The setup of the cash register has been excellent! And if you do have a problem, you can always find someone to talk to. Not cheap, but the service is great. I hope it stays that way in the future.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
4.60 out of 5
Excellent
Recommendation
Super nice and competent employees both at the hotline and the customer service staff.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
2.22 out of 5
Fair
I would not recommend other providers are cheaper, with the same services.
In addition, the management is not flexible.
I've been a customer there for about 15 years, after closing the business they only wanted to let me out of the contract with a hefty payment, although I have 6 cash registers from the company, I think there are far better solutions.
I for one am very disappointed with Schapfel.
With kind regards
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
3.20 out of 5
Average
Recommendation
The technical hotline is super great. It is a pity that schapfl can not enter electronic delivery bills of the company leverdy, but other cash register systems can, very big shortcoming!
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
5.00 out of 5
Excellent
Recommendation
should have been a question or no matter what, it was helped me immediately.
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Customer review & rating for:
SCHAPFL IT-Scannerkassen
03/19/2018Anonymously
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* All reviews and experiences about SCHAPFL IT-Scannerkassen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/31/2018  |  Last update: 03/27/2020   |  Report profile

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