secu24 GmbH

Security service provider for private households and businesses

secu24 GmbH
4.02 out of 5
Good
1,075 Reviews
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Our "Electronic Security Guard" is more than just an alarm system! At secu24, we make you TOTALLY SAFE. Our security solution consists of a modern radio alarm system, professional monitoring by a 24/7 manned emergency call center and fast help in...
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Contact information

secu24 GmbH
Albert-Einstein-Ring 9
14532 Kleinmachnow
Germany
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95% Recommended
5 stars 30
2 stars 0
1 star 0
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.70)
Cost-performance ratio
Good (4.22)
Top competencies

Timeliness

5.00 out of 5
4 Reviews

Implementation

4.50 out of 5
4 Reviews

Customer loyalty

5.00 out of 5
3 Reviews

37 Reviews on ProvenExpert.com

4.75 out of 5
Excellent
4.40 out of 5
Good
Recommendation
I liked the advice and the installation. The operation is "idiot-proof", nevertheless, we had the one or other false alarm in the beginning and were immediately called and very friendly cared for.
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Customer review & rating for:
secu24 GmbH
08/11/2020Jutta W.
secu24 GmbH Comment from secu24 GmbH:
We are glad to hear that, thank you very much for your review.
3.20 out of 5
Average
Recommendation
Camera 3 works only sporadically -cover front not complete - have informed that must be improved
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Customer review & rating for:
secu24 GmbH
07/10/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Immediate feedback in case of alarm and processing of the complaint
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Customer review & rating for:
secu24 GmbH
07/03/2020Sylvia und Bernd L.
secu24 GmbH Comment from secu24 GmbH:
That's how it should be! 😃 Thank you for your positive feedback.
4.00 out of 5
Good
Recommendation
Important documents, in which e.g. the legitimation ( password ) in case of a false alarm,
should be sent by registered mail for understandable reasons.
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Customer review & rating for:
secu24 GmbH
07/01/2020Markus A.
secu24 GmbH Comment from secu24 GmbH:
You are absolutely right. Thank you for your comment and the rating here.
5.00 out of 5
Excellent
Recommendation
Absolutely reliable protection, competent customer care and good service
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Customer review & rating for:
secu24 GmbH
07/01/2020T. C.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us very happy.
5.00 out of 5
Excellent
Recommendation
All employees are very friendly. Commitments and deadlines are met
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Customer review & rating for:
secu24 GmbH
07/01/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
We are glad about that. Thank you for the positive review!
5.00 out of 5
Excellent
Recommendation
From planning to system deployment, everything went perfectly. The feeling of security is excellent. Mistakes on my part were dealt with in a friendly and professional manner.
Today I can speak of optimal partnership and a feeling of security that I would not have expected at the beginning.
Thank you, Willy Seidel June 27, 2020
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Customer review & rating for:
secu24 GmbH
06/27/2020Willy S.
secu24 GmbH Comment from secu24 GmbH:
We are very pleased! Thank you for your feedback!
4.90 out of 5
Excellent
Recommendation
From the first contact to the acceptance of the installation: excellent service, professional competence, fast and clean work, help with the setup of the smartphones - everything worked out perfectly. Very good documentation, service of the control center impeccable (thanks for the understanding in case of self-inflicted false alarm on our part...).
We are always happy to recommend.
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Customer review & rating for:
secu24 GmbH
06/26/2020Werner Prof. Dr. J.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for the positive feedback! We are very pleased that you are so satisfied
4.50 out of 5
Excellent
Recommendation
Very good experience - from getting a consultation appointment to the actual appointment to the installation and instruction. If alarm system, then here.
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Customer review & rating for:
secu24 GmbH
06/23/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you for the positive feedback
5.00 out of 5
Excellent
Recommendation
Top service, top security, all around very satisfied !!!!
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Customer review & rating for:
secu24 GmbH
06/19/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us very happy!
4.60 out of 5
Excellent
Recommendation
In particular, the consultation was very comprehensive and good. The installation and instruction were also carried out absolutely professionally.
The operation is conceivably simple.
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Customer review & rating for:
secu24 GmbH
06/19/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, we appreciate your positive review and that you are satisfied with us.
5.00 out of 5
Excellent
Recommendation
Everything works without complaints. Exactly as it should be. Unobtrusive and reliable. Absolutely recommendable.
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Customer review & rating for:
secu24 GmbH
05/18/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us very happy.
4.80 out of 5
Excellent
Recommendation
Quick contact, consultation with a sense of proportion, technical execution very conscientious.
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Customer review & rating for:
secu24 GmbH
05/15/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for your review. We are glad that you are satisfied.
5.00 out of 5
Excellent
Recommendation
Am only a few weeks, but everything is fine
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Customer review & rating for:
secu24 GmbH
05/14/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you very much, that makes us happy! However, if there should be anything, our customer service is happy to be there for you! ;)
5.00 out of 5
Excellent
Recommendation
Was uncomplicated and fast. Now we are happy about more security.
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Customer review & rating for:
secu24 GmbH
05/12/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you for your review! We are glad that we could help you feel safe.
4.00 out of 5
Good
If one has problems, like e.g. Fehlalrme, announces itself also after 14 DAYS NO ONE; NO REACTION.
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Customer review & rating for:
secu24 GmbH
04/08/2020Ralf L.
secu24 GmbH Comment from secu24 GmbH:
Dear Mr. Liebschner, first of all, thank you very much for your honest feedback! The fact that you did not receive any feedback on your request should not have happened. We apologize very much and guarantee that our technical department will contact you directly today to solve the problem.
5.00 out of 5
Excellent
Recommendation
Very very good advice and installers do clean work👍. Advice is also top👍 Make for every budget what possible without the security suffers. I can only recommend 👍😃😃
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Customer review & rating for:
secu24 GmbH
03/18/2020R.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for this review! We are very pleased that you are satisfied with us.
5.00 out of 5
Excellent
Recommendation
Quick solution for problems
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Customer review & rating for:
secu24 GmbH
03/18/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
We are pleased! Thank you for your positive review.
4.00 out of 5
Good
Recommendation
Fast recall in the event of a false alarm
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Customer review & rating for:
secu24 GmbH
03/18/2020Dr. F. F.
secu24 GmbH Comment from secu24 GmbH:
Thank you very much for the positive feedback. We will continue to do everything we can to respond as quickly as possible.
5.00 out of 5
Excellent
Recommendation
I am satisfied and that is what it is all about
👍👍👍👍👍👍
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Customer review & rating for:
secu24 GmbH
03/18/2020Anonymously
secu24 GmbH Comment from secu24 GmbH:
Thank you for the positive feedback, we are glad!
1,038 Reviews from
3 other sources
3.99 out of 5
Good
5.00 out of 5
Excellent
2 reviews on Facebook
 
02/24/2020
4.10 out of 5
Good
629 reviews on KäuferPortal
 
08/28/2021
3.82 out of 5
Good
407 reviews on Aroundhome
 
08/28/2021
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All reviews and experiences about secu24 GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/24/2020  |  Last update: 05/29/2023   |  Report profile

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