SEWOBE AG

Online Management Software

SEWOBE AG
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.76 out of 5
Excellent
119 Reviews
Contact information
Modern online association software One of the first all-in-one cloud-based online administration programs for dynamic membership management and membership dues billing. As a premium provider of online association software, SEWOBE aims to help...

Contact information

SEWOBE AG
Werner-Haas-Straße 8
86153 Augsburg
Germany
Directions

Contact person
SEWOBE AG

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Opening hours

Tuesday 09:00 am-12:00 pm
01:00 pm-05:00 pm
96% Recommended
5 stars 65
2 stars 0
1 star 0
Excellent (4.84)
Top competencies

Customer loyalty

5.00 out of 5
13 Reviews

Project success

4.77 out of 5
13 Reviews

Customer satisfaction

4.83 out of 5
12 Reviews

75 Reviews on ProvenExpert.com

4.81 out of 5
Excellent
4.33 out of 5
Good
Recommendation
Everything worked well, I was helped with the problem. Thanks
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
04/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We have been working with Sewobe AG for several years.
The support or communication is always very courteous.
The team around Eiko and Thomas is very friendly, we are looking forward to a continued good cooperation. Many thanks
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Customer review & rating for:
SEWOBE
04/19/2022Thomas H.
5.00 out of 5
Excellent
Recommendation
Service and advice were optimal.
It is unpleasant when at the end of the telephone consultation the billing of 20 minutes is promised, but afterwards 24 minutes are billed.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
04/09/2022Anonymously
SEWOBE AG Comment from SEWOBE AG:
The additional 4 minutes came about due to the post-processing after the end of the phone call. However, we were very accommodating and cancelled the 4 minutes.
2.67 out of 5
Average
Who wants to start a breakfast service is in good hands with this software, however, the support is very cumbersome and expensive, extensions and errors are usually not implemented or it you should then pay it dearly, who needs a flexible software is wrong here.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
04/04/2022Anonymously
SEWOBE AG Comment from SEWOBE AG:
We have given the anonymous comment to our longtime partner Mr. Steinmeyer from the Bäckerbote to answer it. Many thanks from the team for this comment, which we are happy to reprint here:


Dear Lady, Dear Mr. Unknown,

I have read your anonymous rating with 2.5 stars regarding SEWOBE breakfast service software and your opinion.

I would like to inform you that I have been operating breakfast services in with numerous partners in Germany and Austria for 36 years and know the developments of various software solutions very well.
Surely you know my company "Bäckerbote", my name is Karl Steinmeyer.

I would like to let you, the anonymous, to the otherwise communicated, know that it depends with software use and software partners on many things, which are not always immediately obvious to all.

These include:

- Consistency of the software provider, in this case SEWOBE since 1999
- guaranteed further development of the software
- professional programmers and supporters
- large number of users
- practical and experienced companies using the software, which keeps the interest of the software company high to maintain the software.

The desire of founders is to generate as little costs as possible in the breakfast service area.
It is often overlooked that the 100% functioning and security of the software is essential for its operation.
That not everyone immediately understands the background of daily security measures, maintenance, innovation, technology, etc., I understand of course.
But you should be aware that what you see in the context of your use, long developments and decades of experience, presupposes, which are reflected in the functions and optimally combined in the best software that I know in terms of breakfast services.

In view of this, you should reconsider whether high quality and sustainable and safe software can be had for a few cents.
At company Sewobe work professional programmers, not hobby programmers.
The absolutely fair price for the sum of all services is supported, among other things, by a significant number of users.

What you further mean by flexible software, you do not explain yourself, but I already recognize from it that probably strong own ideas would like to bring in, which generates however naturally costs.
The development and especially the application of the Sewobe software combines an optimum for our partners.

As a successful operator of breakfast services, your focus should be on marketing, human resources and commercial parameters.
Apart from that, every idea will be examined and if it makes sense, it will be implemented. Individual programming and service will also be provided, but not every
spontaneous unsuccessful feature idea, which has probably been thought through many times.
Just to separate the one from the other makes the competence of the company Sewobe and its products.


With kind regards


Service Team

Baker's messenger
Stadtamhof 26
93059 Regensburg
Phone 0941 - 5865765
5.00 out of 5
Excellent
Recommendation
the help came, as usual, quickly and competently
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
03/30/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Quickly recorded the request and competent processing - proactive. I am satisfied!
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
03/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Error was fixed within 10 minutes including explanation of what happened. Chapeau!
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
03/11/2022Victoria Ringleb (Allianz deutscher D.
5.00 out of 5
Excellent
Recommendation
The whole ticket was based on an initial misunderstanding regarding the bank name. Our house bank can unfortunately not HBCI and sewobe no EBICS.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
03/10/2022Norbert H.
SEWOBE AG Comment from SEWOBE AG:
Many thanks
5.00 out of 5
Excellent
Recommendation
Because we have had only good experiences.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
02/23/2022Uwe Jens N.
SEWOBE AG Comment from SEWOBE AG:
Best regards to Hamburg
5.00 out of 5
Excellent
Recommendation
you get help very quickly, if it hakt times, and always very professional
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
01/14/2022Jan G.
5.00 out of 5
Excellent
Recommendation
Exact adherence to the telephone appointments.
Very friendly and helpful.
Quick solution finding to our absolute satisfaction.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
01/11/2022Heike R.
5.00 out of 5
Excellent
Recommendation
Very fast and professional help!
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
12/08/2021David p.
5.00 out of 5
Excellent
Recommendation
Very fast processing of the program error
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
11/16/2021Anonymously
4.50 out of 5
Excellent
Recommendation
I've been a customer for a year - except for a few initial problems (also due to Corona), I've been very satisfied so far.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
11/15/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Despite the start of the weekend, my urgent request was handled very quickly and flexibly.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
11/14/2021Mareile F.
5.00 out of 5
Excellent
Recommendation
Requests are always answered in the shortest possible time and are therefore completed within a few days.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
11/09/2021Hans-Werner H.
5.00 out of 5
Excellent
Recommendation
Always prompt response and technically very competent contact persons at the hotline.
We have been using the software for several years and have been able to observe a consistent modernization, e.g. by continuously improving the usability for different end devices.
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
11/09/2021Klaus D.
5.00 out of 5
Excellent
Recommendation
I would not only, but I have already recommended many times!
I am very satisfied!
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
11/08/2021Stephan O.
5.00 out of 5
Excellent
Recommendation
Super support. Great features...
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Customer review & rating for:
Zufriedenheit mit dem SEWOBE Support
10/26/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Errors are quickly corrected.
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Customer review & rating for:
SEWOBE
10/19/2021Anonymously
44 Reviews from
4 other sources
4.67 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on trusted
 
03/24/2022
5.00 out of 5
Excellent
2 reviews on Facebook
 
03/18/2022
4.70 out of 5
Excellent
32 reviews on Google Maps
 
04/22/2021
4.20 out of 5
Good
6 reviews on Trustpilot
 
09/23/2021
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All reviews and experiences about SEWOBE AG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/15/2021  |  Last update: 05/12/2022   |  Report profile

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