One of the first all-in-one cloud-based online administration programs for dynamic membership management and membership dues billing. As a premium provider of online association software, SEWOBE wants to contribute to sustainably improving the efficiency of organizations. ...Imprint:
SEWOBE AG
Werner Haas road 8
D-86153 Augsburg
Phone: +49 821 455564 -100
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
The problem was reported on a Sunday and was solved on the same day. I don't think I need to say any more about the first-class service. As usual, I am more than satisfied.
Very competent, fast service. Any questions, problems or uncertainties are always welcome and the customer's needs are also taken into account when it comes to goodwill
The training was very helpful. Mr. D.F. was able to help me a lot in many areas of finance. He explained everything very clearly and was able to answer all my questions thoroughly.
Initially we had a credit of (I think) EUR 30, from which the consultation minutes were deducted. Now they are billed individually and there are always 2 minutes left over. I can't do anything with that and the whole thing is repeated the next time. I liked the credit balance better.
Furthermore, I would prefer some form of communication, either by email or via the support platform, not both at the same time.
The support works well for simple questions, but is highly inefficient for more complex questions. Many loops in tickets that take a long time to answer each time
We are very sorry that our support did not meet your expectations and did not inspire you. We welcome any constructive criticism and will speak to the employees responsible. You are also welcome to make comments at any time during ticket processing or to open a follow-up ticket with your comments after a ticket has been closed.
All reviews and experiences about SEWOBE AG are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 02/15/2021 | Last update: 03/18/2024
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