Since 1996, with over 55,000 enthusiastic participants from thousands of craft customer companies, we are the professionals for customized consulting and effective training for "more success in dealing with customers" and a supporting corporate... culture. Through our services, skilled crafts companies benefit from these advantages and advantages:
- You and your skilled workers are a powerful team!
- Inspiring! The appearance and working methods of your employees
- More positive reviews and referrals!
- Smoother processes, less stress, higher profits!
- Loyal desired customers and attractive order projects!
- Confident handling even with demanding customers and in challenging customer situations! Less stress - healthier employees!
- More relaxed teamwork - mutual understanding - fewer mistakes!
- Appreciative and constructive interaction with each other - pride and satisfaction for all of you!
- More tangible recognition, more joy in daily activities, strengthening customer experiences!
- Higher employee satisfaction and retention!
- Even greater attractiveness as a company - you will attract new suitable specialists!
- Long-term security of your company
Our unique way of working and the guarantees of success of our services:
- Detailed preparation to optimally collect your individual desired topics in advance.
- Tailor-made: Training concept and implementation, detailed photo documentation of the results.
- We speak the language of your employees and enjoy great acceptance
- Active, lively training with many exercises and 100% from the everyday practice of your employees
- Sustainable learning with a lot of fun, appreciation and at eye level with your employees
- Activation of self-motivation and self-benefit of the participants for successful behavioral change
- Valuable feedback for you as an entrepreneur, supportive impulses for you in management
- Practical training, telephone coaching and sustainable consulting support
- Online consulting and webinars
- Activating trainings also especially for junior staff, office staff, sales, and leadership
We already had a day workshop with our team years ago, which was very good and sustainable. This year we would like to hold a refresher workshop again together with several companies and are enthusiastic about the practical content and the proximity to the trade. We are looking forward to the cooperation and are sure that it will bring our company and our fitters further professionally as well as personally.
We appreciate the fast and professional cooperation in the preparation with Ms. Simonis. Our partners/customers consistently give positive feedback to Mr. Grassmann. We are looking forward to further trainings and happy and satisfied partners/customers.
As handwerk magazin webinars, we have once again worked very successfully with Umberta Andrea Simonis and Stefan Grassmann! From preparation to implementation, everything was wonderful - professional and reliable. The participants appreciate the valuable input from practice - for their practice - and were again very enthusiastic. This was not the last collaboration!
Very good and personal support in the run-up to the planned training and also during the training. Personal topics and priorities are taken seriously and implemented during the training. This makes the training very individual and perfectly tailored to your own business or employees.
The seminar with Stefan Grassmann was great. Friendly, open and very eager to advise every request in the best possible way. I hope that we can continue to work with him and possible seminars together with him.
All reviews and experiences about Simonis ServiceKultur® are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 11/19/2018 | Last update: 06/28/2023
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