SimRaceShop

Your online store for SimRacing hardware and accessories

SimRaceShop
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.90 out of 5
Excellent
272 Reviews
Contact information
SIM RACING STORE - WE HAVE THE EQUIPMENT FOR YOUR ULTIMATE RACING EXPERIENCE
Motorsport and racing experiences have captivated thousands of people for generations. However, real racing adventures are not only expensive and logistically complex, in...

Contact information

SimRaceShop
Carl-Benz-Ring 9
35423 Lich
Germany
Directions

Contact person
SimRaceShop

Images & Videos

99% Recommended
5 stars 143
4 stars 12
1 star 0
Excellent (4.83)
Cost-performance ratio
Excellent (4.66)
Top competencies

Customer satisfaction

4.83 out of 5
23 Reviews

Payment methods

4.95 out of 5
21 Reviews

Payment processing

4.95 out of 5
21 Reviews

157 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The whole process from purchasing to receiving the items was quick and trouble-free
Show original
Customer review & rating for:
SimRaceShop
04/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Great store, everything arrived reliably. I've only had a great experience so far. Thanks for the fast delivery
Show original
Customer review & rating for:
SimRaceShop
04/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I have only ordered twice from SRS, but the process and delivery was super fast and uncomplicated on both occasions. Even when I had questions about the products, I received feedback very quickly. I can recommend SRS without reservation. Many thanks to the team for the quick help each time.
Show original
Customer review & rating for:
SimRaceShop
04/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Super information
1a professional advice
Calls back
great personal contact
can only recommend the store to every sim racer
Show original
Customer review & rating for:
SimRaceShop
04/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything delivered super fast - simply great!
Show original
Customer review & rating for:
SimRaceShop
04/17/2024Anonymously
5.00 out of 5
Excellent
Recommendation
High-quality products 👍🏼1A
Show original
Customer review & rating for:
SimRaceShop
04/16/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Hi,

For me the absolute No. 1 store when it comes to simracing.

Fast, friendly and there's a pickup too.

Super!
Show original
Customer review & rating for:
SimRaceShop
04/11/2024Anonymously
4.80 out of 5
Excellent
Recommendation
Fast delivery, arrived much earlier than announced. A lovely Easter surprise.
Product as usual top and as always a little something included.
And what is an extra accessory for others (screw fitting) was included here.
Highly satisfied
Show original
Customer review & rating for:
SimRaceShop
03/31/2024Peter E.
5.00 out of 5
Excellent
Recommendation
Quick solutions to problems, attractive prices, fast delivery, items not found elsewhere.
Show original
Customer review & rating for:
SimRaceShop
03/26/2024Anonymously
4.80 out of 5
Excellent
Recommendation
I order from SimRaceShop again and again and have bought half my rig here.
The store is clearly laid out and offers high availability, the prices are reasonable and delivery is always prompt.
And customer care and support are very important.
Once I only realized after some time that I wasn't happy with a product. It was taken back, taking into account what I considered to be a minimal loss of value. This arrangement was extremely accommodating and left a lasting impression on me.
It's always a pleasure to shop here!
Show original
Customer review & rating for:
SimRaceShop
03/25/2024Christian L.
5.00 out of 5
Excellent
Recommendation
The store is an absolute recommendation! Variety of products, customer service and deliveries are a dream. Best simracing store in Germany!
Show original
Customer review & rating for:
SimRaceShop
03/23/2024Kevin P.
5.00 out of 5
Excellent
Recommendation
Incredible delivery time.
Delivered within 24 hours.
You alien. 👽
Show original
Customer review & rating for:
SimRaceShop
03/23/2024Jörn D.
5.00 out of 5
Excellent
Recommendation
Thank you, fast delivery, product conforms to my expectations.
Show original
Customer review & rating for:
SimRaceShop
03/22/2024G.
4.60 out of 5
Excellent
Recommendation
Item as described, fast delivery. Gladly again at any time.
Show original
Customer review & rating for:
SimRaceShop
03/21/2024A.
5.00 out of 5
Excellent
Recommendation
Great service with lots of choice.

Ordered and the goods arrived a day later. Simagic has everything your heart desires!

My store for simracing
Show original
Customer review & rating for:
SimRaceShop
03/16/2024Anonymously
2.45 out of 5
Fair
1. On my first order I have been shipped the wrong part twice. Shop owner blamed the first wrong part on the manufacturer.
2. Personal customer support is non-existent. The shop boasts about being one of the few importers for several overseas manufacturers, but is not able to order anything beyond the limited selection of products on the shop's website. I asked for the possibility to import a couple of specific items from the manufacturer to which I got an email response that all the items I'm interested in should be available in the shop within a month. Now, 5 months later after talking to the manufacturer directly, I found out that the shop hasn't even made an order for the items I was interested in.
3. Most of the items offered in the shop are "out of stock" for very long time periods.

The Shop has a very high reputation in the german speaking sim racing community which I do believe is due to the shop owner being a twitch.tv streamer (at least in the past). Thanks to that, the shop has its own discord server which has a nice community of very helpful people discussing sim racing issues on a daily basis. The shop's discord server is probably the best part about the shop, but the shopping experience itself was unfortunately a huge let down, especially after the initial high expectations.

The "friendly streamer aura" surrounding the whole shop is probably hurting the shopping experience in the end. The owner tries to create a fake "I'm your friend which is here for all your sim racing needs" but at the end of the day is just a simple business owner trying to make a living, not providing anything above the usual shopping experience of a typical e-shop.

Lastly, the shop seems to be a one-person operation which seems to be the biggest problem, since the owner doesn't have time for any Individual customer support whatsoever, because he has to do everything surrounding the shop himself.
Customer review & rating for:
SimRaceShop
03/15/2024Anonymously
SimRaceShop Comment from SimRaceShop:
We currently have over 1000 products in stock, which very few stores can really claim, so we are very satisfied with the selection. Of course, mistakes happen to us too, but the important thing is how you deal with them.
No support? I don't think I can leave it at that. It's a shame, but this perception is simply wrong.
The fact that we don't have all products from all manufacturers in our range is limited on the one hand by storage space and on the other, of course, by capital. We have been constantly expanding our range since our foundation in 2020. Sorry that the part you wanted is not yet in our store.
Unfortunately, the fact that products are not available for a long time is often due to the manufacturers. In addition, we only order from manufacturers from non-EU countries when a certain quantity of goods can be ordered.
It's a pity that you rate us so badly here, I think we definitely don't deserve it, but well, that's your opinion. Anonymous, of course, that you can't understand which order it is. I simply don't have the words here.
4.80 out of 5
Excellent
Recommendation
In addition to the flawless goods, there are not only cookies on the website, but also in the parcels time and again. Thank you for this and for the consistently fast, excellent service!
Show original
Customer review & rating for:
SimRaceShop
03/15/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I am a regular customer of Simraceshop and every order is processed promptly and takes a maximum of 2 days to be delivered. Technical questions by email are always answered in a friendly and very helpful manner. Can't praise the store enough!
Show original
Customer review & rating for:
SimRaceShop
03/14/2024Tobiwan K.
5.00 out of 5
Excellent
Recommendation
Super fast delivery, super product (VRS Emergency Stop black), not to be compared with the cheap plastic parts of some other manufacturers.
Show original
Customer review & rating for:
SimRaceShop
03/13/2024Anonymously
3.80 out of 5
Good
Recommendation
For orders, the parcels usually arrive within a week at the latest
Show original
Customer review & rating for:
SimRaceShop
03/13/2024M.
115 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
114 reviews on Google Maps
 
04/09/2024
5.00 out of 5
Excellent
1 review on TrustedShops
 
02/10/2024
Submit a review
Get in touch

Your message to SimRaceShop

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about SimRaceShop are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/10/2024  |  Last update: 04/20/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH