Smiling Customer

Mystery Checks - Seminars - Coaching: Service Quality & Employee Development

Smiling Customer
227 Reviews i
published (99 %)
out of 228 reviews
Contact information
THE FOCUS IS ON YOUR EMPLOYEES - DEVELOP THEM INTO TRUE CUSTOMER ENTHUSIASTS! The world has changed. Products have become increasingly comparable in quality and features. As a result, you as a business owner have only one way to stand out from...

Contact information

Smiling Customer
Berliner Straße 123
14467 Potsdam
Germany
Directions

Contact person
Maja Schneider

Images & Videos

Opening hours

Monday 09:00 am-08:00 pm
Review from 11/29/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Top competencies

Explanations

5.00 out of 5
9 Reviews

Communication

5.00 out of 5
9 Reviews

Objectivity

5.00 out of 5
9 Reviews

210 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Sound, approachable transfer of expertise in a friendly, relaxed atmosphere.
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
11/29/2022Anonymously
Smiling Customer Comment from Smiling Customer:
Thank you very much for your evaluation - a great incentive for everything else.
I wish you a wonderful Advent season, the best success in implementing what you have learned and send my best regards to Brandenburg!
Maja Schneider
4.60 out of 5
Excellent
Recommendation
Thank you very much for your tireless efforts, dear Ms. Schneider. Are we satisfied? No, thrilled 😄. See you soon.
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Customer review & rating for:
Smiling Customer
11/27/2022M.
5.00 out of 5
Excellent
Recommendation
Thank you very much and see you soon! This was just the beginning, we are looking forward to further exchanges with you.
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
11/16/2022J.
5.00 out of 5
Excellent
Recommendation
As always top. With a lot of appreciation as well as job and life experience, you manage to package the positive and also the negative insights well and bring them to light.
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Customer review & rating for:
Mystery Checks mit Beratung beziehungsweise Coaching
11/08/2022F.
5.00 out of 5
Excellent
Recommendation
Thank you - and keep up the good work!
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Customer review & rating for:
Wie sind Sie mit der Beratung und Unterstützung von Smiling Customer zufrieden?
10/30/2022M. P.
4.75 out of 5
Excellent
Recommendation
Ms. Schneider not only deals with standards, but also works out TOGETHER with our team new ways of caring for guests and dealing with each other. Every participant leaves the seminar room with new energy and new ideas - keep it up and thank you very much!
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Customer review & rating for:
Haben wir Sie mit dem Seminar zum Thema "Gästebegeisterung & Verkauf" begeistern können?
10/12/2022C.
5.00 out of 5
Excellent
Recommendation
You are really good at opening up the participants for the right management of employees and also encouraging them to change their minds. You are right with the statement, take the employees as they are, there are no others. This statement accompanies me :). Kind regards
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
09/26/2022F. B.
Smiling Customer Comment from Smiling Customer:
MANY THANKS & BEST REGARDS
Yours Maja Schneider
5.00 out of 5
Excellent
Recommendation
Once again, we were able to benefit from Smiling Customer's high level of expertise and excellent analysis. We are grateful for the many years of cooperation and the resulting high-quality feedback. Priceless for our company!
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Customer review & rating for:
Wie sind Sie mit dem durchgeführten Mystery Check / Mystery Guesting zufrieden? Konnten wir Sie begeistern?
09/17/2022Anonymously
Smiling Customer Comment from Smiling Customer:
Thank you very much and many greetings to Bad Saarow.
Yours Maja Schneider
4.75 out of 5
Excellent
Recommendation
HIGHLY RECOMMENDED AS A TEAM MEASURE. IN EVERYDAY LIFE, INTERPERSONAL RELATIONS ARE OFTEN NEGLECTED AND WE WERE ABLE TO CLARIFY SOME SEETHING MISUNDERSTANDINGS. THANK YOU VERY MUCH, DEAR MRS. SCHNEIDER, FOR YOUR TIRELESS EFFORTS!
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Customer review & rating for:
Seminar vom Einzelkämpfer zum Teamplayer - Was heißt T.E.A.M.?
09/07/2022A.
4.60 out of 5
Excellent
Recommendation
Hints, new ideas and suggestions for improvement, which will certainly help us to become even better in dealing with the guests. I liked the fact that we had to / could actively participate. Many thanks 👌
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Customer review & rating for:
Haben wir Sie mit dem Seminar zum Thema "Gästebegeisterung & Verkauf" begeistern können?
08/31/2022Anonymously
4.75 out of 5
Excellent
Recommendation
We have been working with Ms. Schneider from Smiling Customer for at least 5 years. Her open manner, professionalism, approaches to different problems and types of employees makes her an indispensable partner at our side. Of course, her flexibility in many ways also plays a big plus. Thank you very much for the past AND future cooperation!
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
08/13/2022Merle G.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Durchführung von Mystery Calls und Mystery Checks
08/12/2022Judith N.
Smiling Customer Comment from Smiling Customer:
Dear Ms. Nauendorff,

thank you very much for your positive evaluation.
All the best & best regards to Brandenburg,
Maja Schneider
4.40 out of 5
Good
Recommendation
Thank you very much for the great seminar. I learned a lot of practical things that will help me in my everyday life.
ASJ
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Customer review & rating for:
Haben wir Sie mit dem Seminar zum Thema "Gästebegeisterung & Verkauf" begeistern können?
07/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I have been to your seminar twice and I like the way you involve participants. It was fun both times and you learned a lot at the same time. :)
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
07/20/2022Kimberley K.
Smiling Customer Comment from Smiling Customer:
Thank you very much for your great evaluation.
With such interested and inquisitive participants, I particularly enjoy my work!
I wish you continued success.
Best regards to the Schorfheide
5.00 out of 5
Excellent
Recommendation
Dear Maja,
The seminar on the topic of guest enthusiasm also inspired me. You took time for questions and addressed individual problems. I have already been able to use the checklists and working documents successfully in my everyday life. See you soon :))
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Customer review & rating for:
Haben wir Sie mit dem Seminar zum Thema "Gästebegeisterung & Verkauf" begeistern können?
07/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Dear Maja, it was a varied seminar day with many suggestions and tips as well as open-minded participants. Thank you very much and hope to see you soon.
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
06/29/2022Anonymously
4.60 out of 5
Excellent
Recommendation
Ms. Schneider knows how to praise existing structures and ways of doing things, but also - through her many years of experience - to give new impulses and ideas. I and my team find the coaching sessions, discussions and seminars a perfect complement to our daily work. Thank you very much.
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Customer review & rating for:
Smiling Customer
06/08/2022M. M.
5.00 out of 5
Excellent
Recommendation
Ms. Schneider finds the right balance between listening, stimulating, discovering ways yourself and looking forward. Many thanks and absolute & honest op recommendation!
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Customer review & rating for:
"Richtig Führen - Mitarbeiter sind das Kapital"
05/24/2022Marie M.
Smiling Customer Comment from Smiling Customer:
Dear Marie,

thank you very much for your TOP rating :).
All, all the best & see you soon,
Maja
4.75 out of 5
Excellent
Recommendation
We noticed what is already going well and what we can still improve. Many thanks for the numerous food for thought.
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Customer review & rating for:
Seminar vom Einzelkämpfer zum Teamplayer - Was heißt T.E.A.M.?
05/16/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The topic of leadership is exhausting and challenging, but Ms. Schneider understands very well how to provide quick and simple implementation assistance. The coaching with Ms. Schneider strengthens me, gives me incredible security and supports me in everyday life. I also very much appreciate the willingness to get quick and uncomplicated telephone advice! See you soon and absolute recommendation 😊.
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Customer review & rating for:
Seminar oder Coaching bezüglich "Richtig Führen - Mitarbeiter sind das Kapital"
05/11/2022A.
Smiling Customer Comment from Smiling Customer:
Thank you very much for your detailed - great - evaluation.
Working with you is also great fun for me and I am very happy about your development!!!
17 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
8 reviews on Facebook
 
03/18/2022
5.00 out of 5
Excellent
9 reviews on Google
 
06/08/2022
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* All reviews and experiences about Smiling Customer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/11/2018  |  Last update: 11/29/2022   |  Report profile

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