Sofiapflege GmbH

Almost all caregivers met our expectations, Mrs. Kaneva was always there for us with questions, we feel well taken care of.

We had a few teething problems but now we have a real pearl caring for our mother. Sophia Pflege takes care of all our needs and is always solution-oriented. We have a great consultant who asks from time to time if everything is okay and always has an open ear. It is tried to satisfy the people to be cared for and also the nursing staff. And there is always a way.

Service and accessibility ,also the inquiries about current status of the caregiver and satisfaction on both sides is a big plus ! Also the consultation by Mr. Gsell on site was exemplary ! Ms Kaneva implements information in an exemplary manner and takes really good care of facts . We have Sofiapflege already recommended; because we are really very satisfied and especially my father 😊😊

After the assignment, a personnel proposal was submitted to us quite quickly. Since we were not satisfied with the work of the first caregiver, she was replaced within a very short time. We are very satisfied with both the successor and the current caregiver. There are regular exchanges with the agency so that any difficulties that may arise can be discussed and resolved. We have a fixed contact person who responds promptly to our call or e-mail, usually on the same day. We are very satisfied with the care situation in the agency as well as on site and can recommend Sofiapflege 100%.

Always contact person available

We were very satisfied with the ladies who arranged Sofiapflege for us. They took very good care of my mother. I can only recommend Sofiapflege.

I thought it was great that you could contact the caregiver in advance.

Good short-term and solution-oriented support and advice.
However, one caregiver was a smoker, despite statements to the contrary. (She probably gave false information herself).

For three months we have been fortunate to have a caregiver from Sofia Care taking care of our mother! It is a great relief that Mrs. Arsenova works so competently and independently. She sees what is needed and takes things in hand in a sensible and friendly way. We notice that our mother has gained real trust in her over time, which is comforting to see. Mrs. Arsenova is absolutely reliable, we can rely on her all around. For us this is a huge help, because before she came we were very stressed and overloaded. Especially the independence with which Ms. Arsenova works, without us having to discuss everything with her, that we no longer have to organize, but can really let go completely is a central and essential point for us. Mrs. Arsenova is friendly and humorous and can also clearly say what is important and then carry it out. She has a clear sense of what is important for our mother. A big praise also to Mr. Gsell in Schopfheim: He advised us in advance in the best way and made us the perfect proposal by seeing which personality fits our mother and by really taking the time to look at the situation and the necessities with us. Thank you also to Mrs. Hristoskova for her friendly advice on all phone calls. Thank you all very much!

Competent and detailed advice.
Very friendly, helpful and unobtrusive.
Our 1st caregiver very competent and sensitive, super Deutschkentnisse, She is an asset to the whole family.

All employees always try to find a good solution for the caregiver.

I could always rely 100% on the fact that everything runs! Especially during the time with Corona it was certainly not easy and yet there were never situations in which I felt left alone. The nurses were all competent throughout and above all very friendly. I can only thank you from the bottom of my heart, also on behalf of my parents, for the great organization and the good cooperation!

Friendly, empathetic nursing staff who are happy to stay on duty for several months at a time.
Regular inquiries as to whether everything is running satisfactorily.

We got our caregiver for our mother through Sofiapflege. Right at the first choice we got a friendly and sensitive caregiver with Mrs. I.. The Sofiapflege employees are also always very friendly. We are glad to have Sofiapflege as a reliable partner.

The necessary help was on the spot very quickly. The regular demand and the
Home helpers to our satisfaction. We can recommend Sofiapflege.

I am especially pleased because we have found a caregiver who is a great fit for our family.

Friendly and competent employees, who take care of a pending request as quickly as possible

Sofia Care employees are always available, reliable and approachable - both to the client and to the home care staff. The offer is comprehensive, the initial consultation takes place personally in the living environment of the person to be cared for. We have been satisfied customers for 2 years.

We are very satisfied with Sofiapflege GmbH, also because they are very reliable.
If necessary, a friendly contact person is always available.
We have only had good experiences with the Bulgarian caregivers placed with us by Sofiapflege.
experiences. Our mother (93) also found the caregivers to be friendly, helpful and competent at all times,
helpful and competent persons. E.W.