Soltau Therme

Sole- und Saunagenuss in der Soltau Therme

Contact information
The Soltau Therme is an ideal place for brine and sauna enjoyment, wellness, swimming fun and sport.

The brine bath contains 36 degree warm water. The varied sauna landscape invites you to enjoy healthy relaxation. The whole family can have fun...

Contact information

Soltau Therme
Mühlenweg 17
29614 Soltau
Germany
Directions

81%
Recommended
on ProvenExpert.com
Good (3.98)
Cost-performance ratio
Good (3.88)
Top competencies

Qualität der Aufgüsse

4.50 out of 5
4 Reviews

Vielfalt der Saunen

4.25 out of 5
4 Reviews

Preis/Leistung (Sauna)

4.25 out of 5
4 Reviews

175 Reviews on ProvenExpert.com

3.98 out of 5
Good
4.75 out of 5
Excellent
Recommendation
The guests in the steam bath and whirlpool are almost always very loud. I had hoped for much more peace and quiet.

Please designate both areas as quiet zones.

Special praise for the very nice modernization and the wonderful infusions.
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
07/05/2024Michael Malzer
2.67 out of 5
Average
The optical condition of the thermal baths shows its traces and is still in need of renovation. Unfortunately, an aqua fitness group of 20 people was taking place at the time, so that not even half of the pool could be used. This should have been communicated in advance. I was really looking forward to my stay at the spa and I'm pretty disappointed.
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Customer review & rating for:
Soltau Therme
06/17/2024Anonymously
5.00 out of 5
Excellent
Recommendation
It's very cool here
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
06/01/2024Viktor
3.40 out of 5
Average
Recommendation
Unfortunately, the staff at the restaurant were very unfriendly, even though we were carefully informed that we were here for the first time and didn't yet know how everything worked here. Gave a very unpleasant feeling
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
05/20/2024Schumann, Natascha
1.80 out of 5
Fair
Gastronomy is a disaster. No preparation and only students on the holiday so we broke off our stay early.
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
05/20/2024Bremer
4.75 out of 5
Excellent
Recommendation
Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
05/09/2024Mundt
4.60 out of 5
Excellent
Recommendation
Katja is the best Aufguss lady, if we want to have a nice sauna ceremony, then definitely with her.
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
04/29/2024Neuenbauer
3.40 out of 5
Average
Recommendation
Too little choice of food
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
04/09/2024Kalkbrenner
4.00 out of 5
Good
Recommendation
The stay was great, only the price performance of the food was poor.
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
04/09/2024Hanna Andresen
2.60 out of 5
Average
Recommendation
The burgers are super tasty 😋 but the price is unfortunately far too expensive, maybe two euros down
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
01/14/2024PHILIPP SARABIE
2.77 out of 5
Average
Absolutely in need of an overhaul!
After three visits, we've had enough.
High entrance fees for incomplete offers.
The most important thing: no importance is attached to guests SHOWERING (cleaning themselves) before using the bath/sauna, there are no notices or notices pointing this out. Nobody from the pool staff pays attention to this. +-90% of bathers get into the brine or bathing pool with their "everyday lard" (daily observations alternating with 3 people).
Imagine how many -natural- children's bottoms there can be. Toilet facilities are extremely RARE, absolutely inadequate for the number of guests. It is easy to suspect that some guests (especially children) choose the much more convenient route and empty their own fluids into the water basins.
However, the low noise level in the saltwater pool ONLY is a positive factor, even with many bathers. The normal swimming pool is filled with deafening noise when it is busy.
The brine water quality on the well-attended public holidays (end of 2023) was completely different from normal days in terms of smell and color.
You can see in many places that the Soltau-Therme shows clear signs of wear and tear over the years (especially in the brine area), e.g. the color of the ceilings is peeling off in many places, strange dark brown liquid drips from above onto the floor (especially in the entrance area of the graduation tower). The steam bath in the brine clearly shows dark stains on some parts of the walls. A short hose with ice-cold water is provided in the DB to disinfect the seating areas. How are you supposed to hand this over when the cabin is full of people? Seat mats would be a better solution. The warm outdoor pool - a former attraction of the saltwater pool - has been closed for a long time. We are given flimsy excuses such as: technical problems. Better translation: saving energy and costs are important.
We didn't visit the sauna area to avoid further disappointment.
The gastronomy leaves a lot to be desired, not only the unfriendliness of the staff is noticeable but also the food on offer. Bistro Marktplatz: Appetizing displays look very different and that over the end-of-year holidays. Therme Lounge: Delicious dishes? Tear open a plastic bag, pop it in the microwave, unimaginative dishes...bon appétit?

The main thing is to keep the cash registers ringing, the question is how long guests will put up with the shortcomings. There are now more modern saltwater pools in Lower Saxony with no/minimal negative effects - it's always worth investing a few extra kilometers, at least for us.

.
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Customer review & rating for:
Soltau Therme
01/04/2024M. Martin
4.75 out of 5
Excellent
Recommendation
We have been coming here from Stralsund for years and appreciate the very professional infusions, especially from Marc and Markus. The variety, quiet atmosphere and much more are very appealing in the Soltautherme and ensure relaxation and well-being.
Thank you very much
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Customer review & rating for:
Soltau Therme
12/29/2023Anonymously
2.00 out of 5
Fair
⚠️Warnung ⚠️!!!!! Sexual harassment of a pool attendant in the spa which is covered by the spa.

The harassment took place in the showers there are a total of 7 witnesses we were there as a family and affected 3 people including my sister, little sister underage and me.

I have already tried to write the exact course of events but it is always deleted.

After such an incident, you definitely get the card from:

Christian Gorzynski
Deputy Operations Manager

I was told to write an e-mail about the whole incident and the pool attendant was also told to write a report about how it happened.
So I wrote several e-mails, all of which went unanswered. At first I didn't accuse the pool of any bad intentions and wrote to the pool as a whole to ask if this employee was possibly on vacation or sick, which the lady at the cash desk may not have known, but I didn't get an answer to this e-mail either and that was a few months ago and to this day there has been no answer or statement.

So if something like this should happen to someone else, assuming he or she reads this, call the police straight away and don't let them talk to you.

This means that the pool attendants can get into the showers and watch you and you tell them to go out, which they don't do and only after repeated shouting that you should go out now do they close the door very slowly and keep looking... If you tell the cashier and he should come up he just comes up laughing and says no the 7 people are lying and that's it, you get the card from the above mentioned person so you don't call the police and never get an answer....

The only good thing about it is that 3 of us were in the showers as sisters and not alone.
Because the showers don't have cameras and if you're there alone with someone who doesn't accept NO and no OUT, I don't know what else you can trust .......

Warning ⚠️
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Customer review & rating for:
Soltau Therme
11/05/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Greeting from the bath :-)
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
10/30/2023Devin
4.80 out of 5
Excellent
Recommendation
We have experienced 5 lifeguards. Only one has made the push-ups free. We come here because there are lounging opportunities. A negative development. LG
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
10/27/2023Nadja gehrt
4.60 out of 5
Excellent
Recommendation
Unfortunately very full today, but limited appealing sauna area ... Price / performance great
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
10/03/2023Manu Gabert
3.40 out of 5
Average
The spa itself, unlike the sauna, I can not recommend. You can see that the facility is very much in the years. In many places the paint on the ceilings is chipped and the window frames are dirty. In my eyes, this leaves a very run-down impression.
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Customer review & rating for:
Therme (Kundenumfrage vor Ort)
10/02/2023THOMAS MARSCHALL
3.60 out of 5
Good
Recommendation
A beautiful, well-maintained sauna facility. Only the infusion saunas are too small. Unfortunately no alternative to normal milk in the restaurant: problematic for people with lactose intolerance. Missing shelves for glasses in the shower areas. The staff is very friendly and helpful.
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
10/02/2023Thomas Marschall
5.00 out of 5
Excellent
Recommendation
Had a great sauna day. Markus has made the visit very pleasant very good infusions.
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
09/24/2023Bianca
5.00 out of 5
Excellent
Recommendation
The infusions of Kathrin were great. I haven't had such good infusions in a long time. I definitely come again
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Customer review & rating for:
Sauna (Kundenumfrage vor Ort)
08/05/2023Bianca fischer
5,832 Reviews from
5 other sources
4.19 out of 5
Good
4.20 out of 5
Good
761 reviews on Facebook
 
10/28/2023
4.20 out of 5
Good
35 reviews on Yelp
 
11/23/2023
4.20 out of 5
Good
4,909 reviews on Google Maps
 
07/12/2024
4.00 out of 5
Good
118 reviews on TripAdvisor
 
07/04/2024
3.50 out of 5
Good
9 reviews on golocal
 
02/14/2024
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All reviews and experiences about Soltau Therme are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/08/2016  |  Last update: 07/12/2024   |  Report profile

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