Every single member of the staff is exceptionally competent and incredibly nice. The quality of the food is outstanding, the location is beautiful, extremely clean and technically very well equipped.
From the first contact to the day of the event, everything runs smoothly. The communication is fast and precised, all the prices are openly laid out and there are no hidden costs. I have organised two events at the Spreespeicher and it's not a coincidence! I love working with them, and I also want to especially recommend my dedicated Event Manager, Josephine Jeserich. She is the most professional, efficient and yet warm individual I have worked with.
Thank you for taking the time to rate our service. Next year we will have the buffet start earlier to avoid the queues. However, please keep in mind that with any type of event with higher occupancy, there will always be some waiting time - unfortunately, this is unavoidable.
The fact that you did not like the food is a great pity. We conducted a satisfaction survey after the event and have not been able to perceive any such feedback so far. Instead, we have received consistently positive feedback, including on the additional dishes offered, such as roast goose with side dishes, as well as the popcorn station. In addition to the previously communicated dishes (https://www.silvester-an-der-spree.de/getr%C3%A4nke-speisen), there was an additional selection.
The "old stollen from Christmas" was freshly sliced and the pancakes were, in our estimation, very soft and by no means "not fresh".
We thank you for your feedback and would be happy to welcome you as a customer again anyway.