Sun & Beauty Lounge

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Sun & Beauty Lounge
TOP SERVICE PROVIDER 2023
4.75 out of 5
Excellent
1,805 Reviews
Contact information
The Sun & Beauty Lounge offers premium solariums as well as great figure & beauty equipment to maintain your beauty.
In Vienna, St Pölten, Krems and Klagenfurt most modern chain in the field of sun, beauty & body you can enjoy a wide range of...

Contact information

Sun & Beauty Lounge
Schönbrunner Str. 150
1120 Wien
Austria
Directions

Opening hours

Sunday 10:00 am-07:00 pm

Websites

Social Media

97% Recommended
Excellent (4.74)
Cost-performance ratio
Excellent (4.58)
Top competencies

Atmosphere

4.81 out of 5
117 Reviews

Professionalism

4.74 out of 5
115 Reviews

Customer loyalty

4.79 out of 5
112 Reviews

843 Reviews on ProvenExpert.com

4.75 out of 5
Excellent
2.40 out of 5
Fair
- inflexible tanning models, you can only vary the frequency of the models, e.g. blocks of 10 would be more attractive, or a card on which a certain credit can be loaded, and you debit as needed (there are also vacations, illness and lack of time are not an issue)
- opening hours are partly not customer-oriented enough for working people
- the tanning studio is closed according to "demand" also at short notice and one stands before closed doors, because a mother's day is selected to the national holiday
Show original
Customer review & rating for:
Sun & Beauty Lounge
05/30/2023Anonymously
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Hello,
we have just read your review about us. We would like to thank you for your feedback and criticism, this is the only way we can always improve.
Our club rates have been aligned so that our customers can come more often and save money as well. Of course, there are also recharges that the customer can take advantage of
If you let us know which location you are referring to, then we can take another look at the opening hours.
We would appreciate it if you could send us a separate email at info@sunandbeauty.at with your contact details and which studio it concerns. We thank you in advance and look forward to reading from you. Kind regards Robert Thum Managing Director.
5.00 out of 5
Excellent
Recommendation
Very friendly staff 👍.
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Customer review & rating for:
Sun & Beauty Lounge
05/28/2023Angelika Wolff
5.00 out of 5
Excellent
I am a regular customer and enthusiastic about the studio in Krems. MY NAME IS CLAUDIA ZELLER
Actually, everything fits, the employees are top.
But today I forgot my card, just left everything at home,
When I arrived at the tanning salon, I was told that I could not keep my appointment without my card !!!!!!!. I am about 3 times a week in the studio, because I now have 4 CONTRACTS : LIKE A DOG I WAS REJECTED ; BECAUSE WITHOUT CARD ;::: THE EMPLOYEES ARE FROM THE VERY TOP TO PULL THROUGH; OTHERWISE THERE IS A WARNING !!!!!! CUSTOMER FRIENDLY LOOKS DIFFERENT ! ACTUALLY I WOULD NOT PUT UP WITH SOMETHING LIKE THIS AND CANCEL ALL CONTRACTS ;BUT CUSTOMERS MUST COMPLY WITH THE CONTRACTS OTHERWISE THERE IS A WARNING FROM THE LAWYER
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Customer review & rating for:
Sun & Beauty Lounge
05/24/2023Claudia Zeller
4.91 out of 5
Excellent
Recommendation
Hello dear Meidlinger Sun & Beauty Lounge Team😊Thank you first for the last 2 wonderful years with you👏I was always greeted very friendly and warmly welcomed at every visit, regardless of who was on duty. It's like diving into another world, far away from the everyday stress. This is where the rest, relaxation and deceleration already begins for me. For this I would like to express a huge THANK YOU today, for your tireless efforts to give us customers, already at the reception, as well as during the stay and when leaving this oasis of well-being, always a feeling of sincere welcome. Keep it up, because this has become very rare in today's fast-paced world. You deserve great praise for this gift to us👏Thank you👏The selection of subscriptions is varied and can be combined with quite a few additional offers. One is advised very well, patiently and in detail. An individual offer is made, based on your own needs and at a very good price. I was really pleasantly surprised at how much I could save in relation to the individual treatments. You could almost think that you get much more performance for less money. Thanks for these great and affordable packages. The summary of my assessment is, if this continues, you will not get rid of me. This is not a threat but rather a promise😃thanks to you guys I am much more balanced and relaxed. The perfect balance to my professional work. Thank you🙏
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Customer review & rating for:
Sun & Beauty Lounge
05/17/2023Andy O.
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
WOW, thank you very much for the great feedback. We are happy to pass this on to our team. We don't want to miss you anymore and are looking forward to your next visit.
LG
5.00 out of 5
Excellent
Recommendation
Have felt very well advised u cared for
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Customer review & rating for:
Sun & Beauty Lounge
05/14/2023Petra Frau Damm
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great review.
We are very happy about it.
5.00 out of 5
Excellent
Recommendation
Studio in St.Pölten is really top. I can only recommend Bodyformer and Rückenmaster, really great effect ☺️
Had a very good consultation by the very friendly employee Jessica. Many thanks for that.
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Customer review & rating for:
Sun & Beauty Lounge
05/13/2023Anonymously
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
WOW, thank you very much for the great rating and the mega feedback.
Of course, we pass the praise directly to our employee.

LG
5.00 out of 5
Excellent
Recommendation
Currently there are no other studios that can hold a candle to you, best quality top equipment, top prices, greetings Roberto
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Customer review & rating for:
Sun & Beauty Lounge
05/11/2023Roberto
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
WOOOW, thank you so much for the kind words and the great review.
We are very happy about that.
LG
5.00 out of 5
Excellent
Recommendation
Very friendly staff, competent information, nice ambience, am very happy here .
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Customer review & rating for:
Sun & Beauty Lounge
05/08/2023Manuela Fuhrmann
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great review, we pass the praise directly to our team.
LG
5.00 out of 5
Excellent
Recommendation
I must say , here just everything is right, cleanliness, price / performance, information, offer!!!
But most of all I was fascinated by the competence of the young employee !!! JIL !!! fascinated, she knows about the matter and stands one no matter for what question and request to the side. Thank you!!!!!!!
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Customer review & rating for:
Sun & Beauty Lounge
05/05/2023Anonymously
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
WOOOW, thank you so much for the great review and the mega feedback.
We pass it directly to our team.
5.00 out of 5
Excellent
Recommendation
Everything was very clean and a very friendly lady advised me. Everything top
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Customer review & rating for:
Sun & Beauty Lounge
05/03/2023N.
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you so much for the great review and great feedback.
5.00 out of 5
Excellent
Recommendation
Very customer friendly, helpful, great advice and explanation
Show original
Customer review & rating for:
Sun & Beauty Lounge
05/03/2023Karin Maier
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great feedback and the great 5* rating. LG
3.80 out of 5
Good
Possible waiting times are generously announced and I have so far also accepted (for 1.5 years regular customer), but 20 min half-naked in the cabin to wait for the staff, was me (although rung 3x) but too much. At the reception was no customer, Danijela was in the office behind "busy". After my complaint came, as expected, no apology, but stroppy the hint, how high the costs would be when canceling the contract. On the next visit, I wanted to cancel one of my two contracts. No apology was made, nor was there any attempt to keep me as a customer. A small gesture would have been enough to show appreciation to the customer and I would have left all contracts in place. During the subsequent short discussion about how to deal with customers, Daniela only stood behind the counter grinning, which made me very angry and disappointed, where I have always been friendly and understanding about waiting times and her dealings with staff over the past 1.5 years. She is apparently unaware that she represents the company and that this behavior is an absolute no-go. As a result, I have decided to cancel all contracts effective immediately and as long as this person is found in the studio, I will not set foot in there again. This is very disappointing, as I was more than satisfied with the rest of the staff (although constant changes) and the studio itself. I also refrain from a hypocritical statement - platitudes that do not correspond to the truth anyway. Everyone is welcome to make up his own mind. Unfortunately, it is easier to bring many contracts to a conclusion in an overly friendly manner and to offer a quick resolution with fast money in case of customer dissatisfaction, instead of creating a proper customer and complaint management and trying to keep one's customers. I now know of very many customers who have cancelled their contracts this year alone because of Danijela. It's not the studio's fault! I was happy to do without her smiling answer that the boss could call me back, since requests are not processed anyway. When I submitted my medical records by mail last year due to surgery and asked for suspension of pay (or extension of 3 months after my minimum term - which would have resulted in longer-term customer loyalty!!!!), I urged 2 months - no response. I have asked Danijela in the studio several times about this - she wanted to "forward". Until today I have not received an answer to my mail, because I have not let up on it in the studio, I have ultimately received a sunscreen as compensation. Who in the background processes the mails of the studio, is known to me in the meantime... So much for the topic "customer management". Very sad about this great studio, which scares away customers through one person.
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Customer review & rating for:
Sun & Beauty Lounge
04/30/2023Carina
5.00 out of 5
Excellent
Recommendation
Friendliness TOP!!!! Interesting offers!!! Subscription extremely interesting! Most modern equipment! Very pleasant atmosphere. Feel good factor very big!
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Customer review & rating for:
Sun & Beauty Lounge
03/12/2023Silvia Koller
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
WOOOOW! Thank you so much for the great review and the mega great feedback

Love greetings
5.00 out of 5
Excellent
Recommendation
Great advice and a nice first experience with you! Hope it remains so great!
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Customer review & rating for:
Sun & Beauty Lounge
02/23/2023Anonymously
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great feedback. LG
5.00 out of 5
Excellent
Recommendation
Come from the 10th and am mega satisfied.
Very nice staff I can only recommend.
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Customer review & rating for:
Sun & Beauty Lounge
02/21/2023Jasmin Täubl
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great review. We are very pleased. LG
5.00 out of 5
Excellent
Recommendation
The wellness massage bed is quite super that I can only recommend to everyone, my husband also likes it very much. When my voucher is over I will continue to treat myself. Absolutely try it out.
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Customer review & rating for:
Sun & Beauty Lounge
02/15/2023Angi
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great review.
We are very happy about it.
5.00 out of 5
Excellent
Recommendation
I was today the first time in the studio and it was a great experience. Competent and very courteous staff and great service, I'll be back tomorrow!
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Customer review & rating for:
Sun & Beauty Lounge
02/07/2023K. Lang
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Sun & Beauty Lounge
01/20/2023Michael Neutsch
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you very much for the great review. We will pass on the praise directly to our team.
LG
5.00 out of 5
Excellent
Recommendation
Am very satisfied love it ❤️❤️
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Customer review & rating for:
Sun & Beauty Lounge
01/16/2023Verena Riegler
Sun & Beauty Lounge Comment from Sun & Beauty Lounge:
Thank you so much for the great review. LG
4.80 out of 5
Excellent
Recommendation
I felt very comfortable and also your staff was very competent and nice :-)
Show original
Customer review & rating for:
Sun & Beauty Lounge
01/12/2023Sandra
962 Reviews from
17 other sources
4.75 out of 5
Excellent
5.00 out of 5
Excellent
2 reviews on Facebook
 
11/19/2022
5.00 out of 5
Excellent
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05/16/2023
4.90 out of 5
Excellent
93 reviews on Google
 
05/19/2023
4.90 out of 5
Excellent
83 reviews on Google
 
05/19/2023
4.80 out of 5
Excellent
150 reviews on Google
 
04/28/2023
4.80 out of 5
Excellent
78 reviews on Google
 
05/27/2023
4.80 out of 5
Excellent
103 reviews on Google Maps
 
05/24/2023
4.80 out of 5
Excellent
9 reviews on Facebook
 
03/26/2023
4.80 out of 5
Excellent
83 reviews on Google
 
06/02/2023
4.70 out of 5
Excellent
109 reviews on Google Maps
 
05/24/2023
4.70 out of 5
Excellent
47 reviews on Facebook
 
02/23/2023
4.60 out of 5
Excellent
166 reviews on Google Maps
 
05/24/2023
4.50 out of 5
Excellent
11 reviews on Facebook
 
05/30/2023
4.40 out of 5
Good
7 reviews on Facebook
 
05/15/2023
4.20 out of 5
Good
5 reviews on Facebook
 
11/19/2022
3.00 out of 5
Average
4 reviews on Facebook
 
11/27/2018
3.00 out of 5
Average
4 reviews on Facebook
 
11/18/2021
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All reviews and experiences about Sun & Beauty Lounge are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/15/2019  |  Last update: 06/03/2023   |  Report profile

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