Switzerland Travel Centre

Grüezi Mary Anne,

Thank you very much for taking the time to share your experience and for your excellent rating!

We’re delighted to hear that your first trip to Switzerland left such a positive impression. It’s wonderful that you found the railway system clean, quiet, and efficient, and that you were able to navigate the train pass options with the help of our information. Our aim is always to provide clear guidance so travellers can choose the passes that best suit their plans and make the most of their journey.

It’s also great to hear that the local residents and staff were helpful along the way, ensuring your experience was smooth and enjoyable.

We would be very happy to assist you again whenever you plan another trip to Switzerland and help make your next journey just as seamless.

Kind regards,
Bettina, Customer Service

Grüezi Mohammad,

Thank you very much for your positive feedback!

We're delighted to hear that your travel experience in Switzerland was smooth, and that you enjoyed the trains and services during your trip.

We would be happy to assist you again with any future travel plans.

Best regards,
Bettina, Customer Service

Grüezi Kathryn,

Thank you very much for your positive review.

It’s great to hear that travelling around Switzerland was convenient for you. Thanks to the country’s extensive and well-connected public transport network, exploring different regions can be very smooth and enjoyable.

We would be happy to support you again on your next visit to Switzerland.

Best regards,
Bettina, Customer Service

Grüezi,

Thank you very much for your 5-star rating!

We’re glad to hear that you were able to enjoy the benefits of the Swiss Travel Pass. With unlimited travel on trains, buses, and boats, as well as access to many scenic routes and attractions, it makes discovering Switzerland easy and flexible.

We would be happy to assist you again on your next trip to Switzerland and help you make the most of your travel experience.

Kind regards,
Bettina, Customer Service

Grüezi,

Thank you for taking the time to share your experience with us.

We’re glad to hear that you enjoyed the scenic journey from Zurich to St. Moritz and were able to experience some of Switzerland’s beautiful landscapes along the way.

However, we’re sorry to hear that you were unable to complete all your planned journeys due to illness. We hope you’re feeling better now, and that you still had some memorable moments during your trip.

We would be happy to assist you again with any future travel plans in Switzerland.

Kind regards,
Bettina, Customer Service

Grüezi IAVM,

Thank you for your positive review!

We’re happy to hear that you loved Switzerland. It’s a beautiful country with so much to explore, and we’re glad you enjoyed your time here.

We’d be delighted to support you on any future trips to Switzerland!

Best regards,
Vera from Switzerland Travel Centre

Grüezi Emma,

Thank you for sharing your feedback!

We’re glad to hear that you found the booking process easy and enjoyed travelling through Switzerland by train. The scenic routes are truly one of the highlights of exploring the country.

We would be delighted to welcome you back on another trip to Switzerland!

Best regards,
Vera from Switzerland Travel Centre

Grüezi Nicole,

Thank you very much for sharing your wonderful impressions of Switzerland.

It’s lovely to hear how much you enjoyed the scenery – the views across the country truly are something special. We’re also pleased that you were satisfied with our service.

Whenever you decide to return, we would be delighted to support you again in planning your next trip to Switzerland.

Best regards,
Bettina, Customer Service

Grüezi Rafa,

Thank you for taking the time to share your feedback with us.

We understand your point regarding the duration of the Swiss Half Fare Card. The validity options are defined by our partner, Swiss Federal Railways (SBB). As a tour operator, unfortunately, we have no influence over the product structure.

The Swiss Half Fare Card offers a 50% discount on most public transport in Switzerland for a full month, providing travellers with flexibility as they are not tied to fixed travel days. Depending on the itinerary, this can offer excellent value, especially if several long train journeys or mountain trips are planned.

We understand your suggestion about shorter validity options. For future trips, we would be happy to advise you on the most suitable ticket solution based on your travel plans, to help you get the best value for money.

Best regards,
Bettina, Customer Service

Grüezi,

Thank you very much for your excellent rating and recommendation! We’re delighted to hear that you found the train staff wonderful – we appreciate you highlighting their efforts.

We’re sorry to hear about the delay you experienced at Passport Control. We understand how stressful it can be when waiting times increase. Please note that passport control procedures and staffing are managed directly by the respective airport and border authorities. We would therefore recommend sharing your feedback directly with the airport where this occurred, as they are best placed to review staffing and operational processes.

Thank you again for taking the time to share your experience, and we hope to welcome you back to Switzerland again soon.

Kind regards,
Jessica, Customer Service

Grüezi Himar Daniel,

Thank you for your positive feedback.

Switzerland’s public transport network is indeed known for its reliability and punctuality, so it’s great to hear that you experienced this for yourself. The Swiss Travel Pass offers a high level of flexibility and convenience, particularly for travellers planning to visit multiple destinations across the country.

As you rightly mention, the suitability of the pass always depends on individual travel plans. For guests staying in one city only, alternative ticket options may sometimes be more appropriate. Careful planning helps ensure the best cost-performance ratio for each itinerary.

We would be pleased to assist you again with future travel plans in Switzerland.

Best regards,
Bettina, Customer Service

Grüezi Ian,

Thank you very much for your positive review. We’re glad to hear that you found the online booking process easy and convenient.

We would be happy to assist you again with your future travel plans in Switzerland.

Kind regards,
Bettina, Customer Service

Grüezi Leslie,

Thank you very much for your great feedback and the 5-star rating.

It’s wonderful to hear that everything worked out so well and that you were completely satisfied with your experience. This is exactly what we aim for with every booking and every trip.

We would be delighted to support you again with your future travel plans in Switzerland.

Kind regards,
Bettina, Customer Service

Grüezi Hernan,

Thank you very much for your positive feedback.

We’re pleased to hear that the Swiss Travel Pass helped make your journey through Switzerland simple and well organised and that having everything arranged in advance made your trip more comfortable.

We would be glad to support you again with a future journey.

Kind regards,
Bettina, Customer Service

Grüezi,

Thank you very much for your excellent review.

We’re glad to hear that your rail journeys went smoothly and that you were able to fully enjoy the impressive alpine landscapes during your trip.

We would be glad to assist you again with your future travel plans in Switzerland.

Kind regards,
Bettina, Customer Service

Grüezi,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that it was not always clear whether the pass was valid on certain lines – we understand that this can sometimes be confusing in practice. Our team is always happy to assist with any questions about validity and coverage so travelers can use their pass with confidence.

We would be pleased to support you again with a future trip to Switzerland and help make planning and travelling even clearer next time.

Best regards,
Bettina, Customer Service

Grüezi Gordon,

Thank you very much for your positive feedback.

We’re delighted to hear that your journey went smoothly and that the Swiss Travel Pass proved to be a convenient and reliable choice for your trip. It’s great to know that you would recommend it to others.

We would be happy to assist you again with your future travel plans in Switzerland.

Kind regards,
Bettina, Customer Service

Grüezi Peter,

Thank you very much for your positive feedback!

We’re glad to hear that the adjustments to your booking were handled smoothly during your trip, and that you received your refund promptly. It’s great to know that our service met your expectations.

We would be happy to assist you with any future travel plans in Switzerland.

Kind regards,
Bettina, Customer Service