Switzerland Travel Centre
Schweiz Reisen
Switzerland Travel Centre ist der offizielle und zugleich grösste Reiseveranstalter für Ferien in der Schweiz. Als Tochtergesellschaft von hotelleriesuisse, Schweiz Tourismus und der SBB sorgt STC zudem für einen einfachen Zugang zu über 2’000 Schweizer Hotels, zu Bahnprodukten wie dem Swiss Travel Pass und zu individuellen Rundreisen.
2.295 Bewertungen auf ProvenExpert.com
Kommentar von Switzerland Travel Centre:
Kommentar von Switzerland Travel Centre: Hello,
Thank you very much for your feedback!
We’re glad to hear that you found travelling with SBB trains convenient.
We also appreciate your suggestion regarding additional Swiss Travel Pass options such as 5- or 7-day variants. Insights like yours help us improve our offering.
We hope to welcome you back to Switzerland soon!
Warm regards,
Jessica, Customer Service
Thank you very much for your feedback!
We’re glad to hear that you found travelling with SBB trains convenient.
We also appreciate your suggestion regarding additional Swiss Travel Pass options such as 5- or 7-day variants. Insights like yours help us improve our offering.
We hope to welcome you back to Switzerland soon!
Warm regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for taking the time to share your experience! We’re really glad to hear that our services helped you get your plans sorted for your Swiss trip – that’s exactly what we aim for.
We completely understand your point about the costs – Switzerland can indeed be quite expensive. We’re happy you still managed to enjoy your trip, though and we hope the memories made were worth it.
Warm regards,
Jessica, Customer Service
Thank you for taking the time to share your experience! We’re really glad to hear that our services helped you get your plans sorted for your Swiss trip – that’s exactly what we aim for.
We completely understand your point about the costs – Switzerland can indeed be quite expensive. We’re happy you still managed to enjoy your trip, though and we hope the memories made were worth it.
Warm regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre:
Hello,
Thanks so much for your lovely feedback! Grindelwald really is a special place – those views and that warm, welcoming vibe make it easy to fall in love with. We’re happy to hear you enjoyed it so much and if you ever plan another trip to Switzerland, we’d be delighted to support you again!
Warm regards,
Jessica, Customer Service
Thanks so much for your lovely feedback! Grindelwald really is a special place – those views and that warm, welcoming vibe make it easy to fall in love with. We’re happy to hear you enjoyed it so much and if you ever plan another trip to Switzerland, we’d be delighted to support you again!
Warm regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre: Hello,
Thanks a lot for sharing your experience! It’s great to hear that getting around was so smooth and that the trains, trams and buses made your trip easy. We’re really glad our services could support your travels and we hope your time in Switzerland was memorable.
If you ever plan another visit, we’ll be happy to help you again!
Kind regards,
Jessica, Customer Service
Thanks a lot for sharing your experience! It’s great to hear that getting around was so smooth and that the trains, trams and buses made your trip easy. We’re really glad our services could support your travels and we hope your time in Switzerland was memorable.
If you ever plan another visit, we’ll be happy to help you again!
Kind regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi
Vielen Dank für dein positives Feedback. Wir freuen uns bereits, dich bei deinem nächsten Schweiz-Abenteuer wieder zu begleiten.
Liebe Grüsse
Jessica, Customer Service
Vielen Dank für dein positives Feedback. Wir freuen uns bereits, dich bei deinem nächsten Schweiz-Abenteuer wieder zu begleiten.
Liebe Grüsse
Jessica, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi Martha
Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Es freut uns natürlich sehr, dass du insgesamt so positive Bewertungen vergeben hast – gleichzeitig kann ich total verstehen, dass die Sauberkeit und der Zustand einiger Züge enttäuschend waren.
Wir selbst betreiben die Züge nicht und haben daher leider keinen direkten Einfluss auf diese Punkte. Wir sammeln jedoch solches Feedback und leiten es bei Bedarf an unsere Partner weiter.
Ich hoffe, dass du deine Reise durch die Schweiz trotz dieser weniger schönen Eindrücke geniessen konntest. Und falls du wieder einmal in die Schweiz kommst – wir unterstützen dich sehr gerne wieder bei der Planung.
Freundliche Grüsse
Jessica, Customer Service
Vielen Dank, dass du dir die Zeit genommen hast, dein Feedback mit uns zu teilen. Es freut uns natürlich sehr, dass du insgesamt so positive Bewertungen vergeben hast – gleichzeitig kann ich total verstehen, dass die Sauberkeit und der Zustand einiger Züge enttäuschend waren.
Wir selbst betreiben die Züge nicht und haben daher leider keinen direkten Einfluss auf diese Punkte. Wir sammeln jedoch solches Feedback und leiten es bei Bedarf an unsere Partner weiter.
Ich hoffe, dass du deine Reise durch die Schweiz trotz dieser weniger schönen Eindrücke geniessen konntest. Und falls du wieder einmal in die Schweiz kommst – wir unterstützen dich sehr gerne wieder bei der Planung.
Freundliche Grüsse
Jessica, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi,
Thank you for taking the time to share your feedback!
We are glad to hear that you found the English-language support useful and that you enjoyed your time in Switzerland. We understand that exchange rates can sometimes make travelling more challenging.
We are delighted to hear that you loved the country and would consider visiting again – we would be happy to help you plan your next trip!
Best regards,
Bettina, Customer Service
Thank you for taking the time to share your feedback!
We are glad to hear that you found the English-language support useful and that you enjoyed your time in Switzerland. We understand that exchange rates can sometimes make travelling more challenging.
We are delighted to hear that you loved the country and would consider visiting again – we would be happy to help you plan your next trip!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi Rochelle,
Thank you so much for your positive feedback!
We are really happy to hear that the information we provided was useful and helped you get the most out of your travel planning. We would be delighted to support you again in the future!
Best regards,
Bettina, Customer Service
Thank you so much for your positive feedback!
We are really happy to hear that the information we provided was useful and helped you get the most out of your travel planning. We would be delighted to support you again in the future!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi,
Thank you for your positive feedback and for taking the time to rate us!
We are glad to hear that the trains ran on time. Although we don’t operate the stations or trains ourselves, we understand that a lack of escalators or lifts can make changing platforms challenging.
We hope your future travels in Switzerland are smooth and enjoyable!
Best regards,
Bettina, Customer Service
Thank you for your positive feedback and for taking the time to rate us!
We are glad to hear that the trains ran on time. Although we don’t operate the stations or trains ourselves, we understand that a lack of escalators or lifts can make changing platforms challenging.
We hope your future travels in Switzerland are smooth and enjoyable!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi Júlio,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you enjoyed the Bernina Express tour and had such an amazing experience in Switzerland. We truly appreciate your recommendation and would be delighted to support you again when you’re ready to come back. There’s always more to discover!
Best regards,
Bettina, Customer Service
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you enjoyed the Bernina Express tour and had such an amazing experience in Switzerland. We truly appreciate your recommendation and would be delighted to support you again when you’re ready to come back. There’s always more to discover!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi,
Thank you so much for your feedback!
We’re delighted to hear that you were satisfied with our service and quality. Switzerland Travel Centre is the official and largest tour operator for holidays in Switzerland, and we take pride in helping our guests plan memorable experiences.
We hope to assist you again on your future travels in Switzerland!
Best regards,
Bettina, Customer Service
Thank you so much for your feedback!
We’re delighted to hear that you were satisfied with our service and quality. Switzerland Travel Centre is the official and largest tour operator for holidays in Switzerland, and we take pride in helping our guests plan memorable experiences.
We hope to assist you again on your future travels in Switzerland!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre:
Grüezi,
Thank you so much for your great feedback! We’re delighted to hear that you found purchasing online ahead of your trip easy and that using the passes was so convenient.
We look forward to assisting you on another trip through Switzerland soon!
Best regards,
Bettina, Customer Service
Thank you so much for your great feedback! We’re delighted to hear that you found purchasing online ahead of your trip easy and that using the passes was so convenient.
We look forward to assisting you on another trip through Switzerland soon!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre: Hello Minnesota Steve,
Thank you so much for your fantastic feedback! We’re thrilled to hear that your interactions with our team were so positive and that we were able to assist with your train travel and ticket issues. Your 5-star rating means a lot to us, and we’re so happy we could contribute to making your experience in Switzerland even better.
We hope to welcome you again soon!
Kind regards,
Jessica, Customer Service
Thank you so much for your fantastic feedback! We’re thrilled to hear that your interactions with our team were so positive and that we were able to assist with your train travel and ticket issues. Your 5-star rating means a lot to us, and we’re so happy we could contribute to making your experience in Switzerland even better.
We hope to welcome you again soon!
Kind regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre: Grüezi,
Thank you so much for your kind feedback!
We’re delighted to hear that we could help you design your trip and provide useful information along the way. It’s wonderful to know that our support contributed to making your travel in Switzerland smooth and enjoyable.
We look forward to helping you plan another memorable journey in the future!
Best regards,
Bettina, Customer Service
Thank you so much for your kind feedback!
We’re delighted to hear that we could help you design your trip and provide useful information along the way. It’s wonderful to know that our support contributed to making your travel in Switzerland smooth and enjoyable.
We look forward to helping you plan another memorable journey in the future!
Best regards,
Bettina, Customer Service
Kommentar von Switzerland Travel Centre: Hello Kate,
Thank you so much for your wonderful feedback! We’re so happy to hear that you and your husband had a smooth experience with purchasing passes and tickets, and that our ticket agents and travel guides provided excellent service throughout your holiday. It’s great to know you enjoyed your trip so much that you’ve recommended it to everyone you know!
We truly appreciate your support and hope to welcome you back to Switzerland for another unforgettable experience!
Warm regards,
Jessica, Customer Service
Thank you so much for your wonderful feedback! We’re so happy to hear that you and your husband had a smooth experience with purchasing passes and tickets, and that our ticket agents and travel guides provided excellent service throughout your holiday. It’s great to know you enjoyed your trip so much that you’ve recommended it to everyone you know!
We truly appreciate your support and hope to welcome you back to Switzerland for another unforgettable experience!
Warm regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre:
Hello,
Thank you very much for your review. We're happy to hear you had such a positive experience with our services and found them easy to use
Best regards,
Jessica, Customer Service
Thank you very much for your review. We're happy to hear you had such a positive experience with our services and found them easy to use
Best regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre: Hello,
Thank you for your kind words! We’re so glad to hear that you were impressed by the beauty of Switzerland and enjoyed the punctuality and ease of the train system. We also appreciate your feedback on road naming, as we’re always looking for ways to improve the experience for visitors.
We’re happy that you had a great overall experience and hope to welcome you back soon!
Best regards,
Jessica, Customer Service
Thank you for your kind words! We’re so glad to hear that you were impressed by the beauty of Switzerland and enjoyed the punctuality and ease of the train system. We also appreciate your feedback on road naming, as we’re always looking for ways to improve the experience for visitors.
We’re happy that you had a great overall experience and hope to welcome you back soon!
Best regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre:
Hello,
Thank you for sharing your feedback with us! We’re glad to hear you had no major complaints with the Swiss Travel Pass Flex. We understand that the need to validate your ticket each day can be inconvenient, especially if you're unable to do it on your personal device. Unfortunately, this is required for the Flex version. For your next trip through Switzerland, you may want to consider the Swiss Travel Pass.
We hope the rest of your trip went smoothly and that you enjoyed exploring Switzerland!
Best regards,
Jessica, Customer Service
Thank you for sharing your feedback with us! We’re glad to hear you had no major complaints with the Swiss Travel Pass Flex. We understand that the need to validate your ticket each day can be inconvenient, especially if you're unable to do it on your personal device. Unfortunately, this is required for the Flex version. For your next trip through Switzerland, you may want to consider the Swiss Travel Pass.
We hope the rest of your trip went smoothly and that you enjoyed exploring Switzerland!
Best regards,
Jessica, Customer Service
Kommentar von Switzerland Travel Centre:
Hello,
Thank you so much for your lovely feedback! We’re delighted to hear that traveling by train in Switzerland feels like a gift every time. It’s great to know you found the trains comfortable and clean and that you enjoyed its convenience.
We hope to welcome you back soon for another wonderful Swiss experience!
Warm regards,
Jessica, Customer Service
Thank you so much for your lovely feedback! We’re delighted to hear that traveling by train in Switzerland feels like a gift every time. It’s great to know you found the trains comfortable and clean and that you enjoyed its convenience.
We hope to welcome you back soon for another wonderful Swiss experience!
Warm regards,
Jessica, Customer Service
4,90 von 5
Sehr Gut
4,90 von 5
Sehr Gut
4,40 von 5
Gut
4,30 von 5
Gut
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1.677 Bewertungen
4.65 von 5
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582 Bewertungen
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Thank you so much for your wonderful feedback!
We’re delighted to hear that you enjoyed the convenience of the Swiss Travel Pass – especially with the included Swiss Museum Pass and the student discount. It’s great to know that travelling around Switzerland felt easy, safe and comfortable.
We’re sorry to hear that the pass stored in your Google Wallet wasn’t recognised everywhere. While many partners accept digital passes, some still require the original PDF version.
We hope your travels through Switzerland were memorable and we’d be happy to welcome you back anytime!
Best regards,
Jessica, Customer Service