Switzerland Travel Centre is the official and largest tour operator for vacations in Switzerland. As a subsidiary of hotelleriesuisse, Switzerland Tourism and SBB, STC also provides easy access to over 2,000 Swiss hotels, rail products such as the Swiss Travel Pass and individual round trips.
Thank you for your excellent 5-star review! We're delighted to hear that you found the passes easy to book and that they met your expectations. Your positive feedback is much appreciated.
We look forward to helping you with your future travel plans.
I LOVE Swiss Travel Pass! It makes travel so easy and I don't have to worry about buying tickets every time I use the public transportation! Def will recommend this to my fam and friends!
Thank you for your fantastic 5-star review! We're thrilled to hear that you love the Swiss Travel Pass and found it convenient for your travels. It's wonderful to know that it made your journey easier and more enjoyable.
We appreciate your recommendation to your family and friends and look forward to assisting you with your future travel plans.
My trip to Switzerland was outstanding. I had a great overall experience using the SBB application to make my travel arrangements. The Half Card worked very well. I do have a few suggestions for making the SBB application even better. Feel free to let me know how I can provide my suggestions.
Thank you for your positive review! We're delighted to hear that you had an outstanding trip to Switzerland and that the Half Fare Card worked well for you.
While we as Switzerland Travel Centre work closely with SBB, we are not in charge of the application. We recommend contacting SBB directly to provide your valuable suggestions for improving their app.
Thank you for sharing your experience with us, and we look forward to assisting you with your future travel plans.
We last visited Switzerland some 14 years ago on a fly/train package. We were able to purchase a Swiss Flexi-Saver Pass, which gave us unlimited travel on a set number of days and half price for the rest of the duration of the Pass. This time, we bought half fare passes, which suited our purpose better. however, it was difficult to fathom out which type of pass gave us the best deal for our ten day holiday. We stayed in Brunnen on Lake Lucerne, which is stunning. We stayed on a half board basis, which was good overall - although the altenative dinner menu choices did not vary throughout our stay, which we thought was was poor service. My wife stayed at this hotel 54 years ago, and whilst we were very happy with our holiday, we thought the hotel was looking a little "tired" and deserves some upgrade and refurbishment in the rooms. The lake steamers and motor boats were excellent as were the trains we relied on. Loved being back - but it is expensive!!
Thank you for your detailed review. We're glad you enjoyed your return visit to Switzerland and found the Swiss Half Fare Card useful. We understand that selecting the right pass can be tricky, and we're here to assist with any questions you may have for your next trip.
Thank you for traveling with us, and we hope to assist you again in the future.
Thank you for your fantastic 5-star review! We're thrilled to hear that you experienced excellent quality of service and prompt responses to your queries. Your positive feedback is greatly appreciated.
We look forward to serving you again in the future.
Thank you for your wonderful 5-star review! We're delighted to hear that our staff has consistently provided good advice and acted promptly and courteously. Your recommendation means a lot to us, and we're grateful for your continued support.
We look forward to assisting you with your future travel plans.
Thank you for your wonderful review! We're delighted to hear that you found the Swiss Travel Pass easy to use and we hope you had a great journey. Your positive feedback means a lot to us.
We look forward to assisting you on your future travels!
It would be really helpful to make train stations more stroller friendly, it took us a while to figure out the ramp walk at Interlaken ost while we had our connecting train in few mins, we literally had to run to catch the train with big luggage bags and stroller.
Thank you for your feedback. We're sorry to hear about the difficulties you faced with stroller access at Interlaken Ost. Navigating train stations can be challenging, and we understand your frustration.
While station design is not managed by us, we will work on better informing our guests about accessibility options to help improve their experience.
Thank you for bringing this to our attention. We hope your future travels are smoother.
It was a real pleasure to interact with team members on ground
A clear understanding was given at all areas and the detailing was much clearer and it helped us travel smoothly across the locations
Thank you for your 5-star review! We're thrilled to hear that our team members provided clear and detailed information, making your travels smooth and enjoyable.
We look forward to assisting you on your future travels.
The train service was very good, running on time and everything clean. I do think the Swiss Half-Fare Travel Card is too expensive. We saved very little money when I added up what we paid for the travel card and rail half fares. There was no discount for senior people (over 60 or 65) - I think there should be a discount! We did enjoy our holiday in Zermatt and had a wonderful view of the Matterhorn on a most perfect day.
Thank you for your detailed feedback and 5-star review. We're glad to hear that you found the train service punctual and clean and that you enjoyed your holiday in Zermatt, especially the perfect view of the Matterhorn.
We appreciate your comments regarding the Swiss Half Fare Card. We understand your concerns about the cost and the lack of a senior discount. Your feedback is important to us as we strive to improve our services.
Thank you for sharing your experience with us. We hope to welcome you back to Switzerland in the future.
Thank you for your fantastic review! We're thrilled to hear that you loved your experience in Switzerland and that our information and assistance made your travel easy and enjoyable. Your positive feedback means a lot to us.
We're looking forward to helping you plan your next adventure!
Thank you for your wonderful review! We're delighted to hear that you and your companions received excellent service from the staff at ticket centers and on buses, trains, and cable cars.
We're looking forward to assisting you with your future travel plans!
Thank you for your excellent review! We're thrilled to hear that you found the Swiss Travel Pass to offer good value for extensive travel and that it was easy to use. Your recommendation is greatly appreciated.
We look forward to helping you with your future travel adventures!
Thank you for your great review! We're pleased to hear that everything went smoothly with the tickets you purchased and that you found them convenient to use. Your positive feedback is much appreciated.
We're looking forward to welcoming you back to Switzerland soon.
Thank you for your positive review! We're delighted to hear that you found our website easy to navigate and our customer service representatives helpful. We strive to provide a seamless experience and are glad we could assist you effectively.
We hope to assist you with your future travel plans!
Using half fare card was so simple. And the officers on the trian who checked them every single time were so patient while I opened the pdfs on my phone. A print out would have helped probably. But, really, loved everything swiss. Can't wait to be back here. Train travel in Switzerland is the best you can hope.
Thank you for your wonderful review! We're glad to hear that using the Half Fare Card was simple. We appreciate your suggestion about having a printout. It's fantastic to know you loved everything about Switzerland and enjoyed the train travel.
All information given are very accurate, tourist friendly , we felt warm welcome by Swiss people, definitely will recommend others or even ourselves will come back again
Thank you for your fantastic review! We're delighted to hear that you found our information accurate and tourist-friendly, and that you felt warmly welcomed by the Swiss people.
We appreciate your recommendation and look forward to welcoming you back soon.
The beauty of Switzerland is beyond words. Switzerland public transport system is very good . Most secure place to visit alone or with family. Visited Switzerland second time and hope to come again.
Thank you for your wonderful review! We're thrilled that you enjoyed Switzerland's beauty, efficient public transport, and safety. We look forward to welcoming you back for another visit soon.
Along with convenience, STC provided excellent and timely information on website.
On areas of improvement, I would suggest some of the flexibility provided at the physical counter, like ability to upgrade daily mountain pass (for e.g. Jungfraujoch pass) to 3 day pass, would help travellers, as such understanding is missing on the website.
Thank you for your great 5-star review! We are very pleased to hear that you had a great trip and were satisfied with the organization. Your positive feedback means a lot to us and encourages us in our work.
We look forward to supporting you on your future trips.
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Profile active since 10/09/2023 | Last update: 07/26/2024
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Thank you for your excellent 5-star review! We're delighted to hear that you found the passes easy to book and that they met your expectations. Your positive feedback is much appreciated.
We look forward to helping you with your future travel plans.
Best regards,
Anna-Lea, Customer Service