synaptos

smartTherapy is the practice software for maximum ease of use

synaptos
4.80 out of 5
Excellent
32 Reviews
Contact information
smartTherapy integrates appointment scheduling, patient records and billing in one smart and affordable software solution. The focus is on the therapists' workflows and not on individual functions. More time for your patients with just a few clicks.

Contact information

synaptos
Hans Sachs Stra├če 6/2/4
9020 Klagenfurt
Austria
Directions

Contact person
Synaptos GmbH

Opening hours

Monday 08:00 am-06:00 pm

Websites & Profiles

96% Recommended
5 stars 25
3 stars 0
1 star 0
Excellent (4.84)
Cost-performance ratio
Excellent (4.69)
Top competencies

Professionalism

5.00 out of 5
5 Reviews

Professional demeanor

5.00 out of 5
4 Reviews

Customer satisfaction

5.00 out of 5
4 Reviews

28 Reviews on ProvenExpert.com

4.77 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Just perfect! Fast service/customer center, super polite and dedicated - beautiful, practical design...

All around, I and my employees are completely satisfied.
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Customer review & rating for:
synaptos
06/25/2022Therapie & Training W.
synaptos Comment from synaptos:
Thank you so much for this great feedback!
4.80 out of 5
Excellent
Recommendation
I am a new user and I am especially enthusiastic about the billing. The software is very user-friendly and almost self-explanatory. If there are any problems, the people from customer service are quick and friendly to help.
I also find it great and helpful that my suggestions for improvement are accepted and passed on. The software is constantly being optimized and expanded and I look forward to new features in the future.
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Customer review & rating for:
synaptos
06/07/2022Alexandra K.
synaptos Comment from synaptos:
Thank you so much for this great feedback!
5.00 out of 5
Excellent
Recommendation
I have been using Synaptos for a few months now. The program is extremely user friendly!
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Customer review & rating for:
synaptos
05/30/2022Michael K.
3.80 out of 5
Good
Recommendation
There is no IOS App (IPad and/or iPhone), the working logout in the browser disturbs the everyday life quite a bit. Also I have during and during findings recordings logouts of the web session (without reason). This makes the recording unnecessarily longer.
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Customer review & rating for:
synaptos
05/22/2022Anonymously
synaptos Comment from synaptos:
Thank you very much for the feedback. We will gladly take this into account for future development. Regarding the logout issue, we would like to look into this further. Just send us a mail to the support team and we will take care of it.

Kind regards the Synaptos Team
5.00 out of 5
Excellent
Recommendation
Very customer-friendly. Quick, uncomplicated support in case of ambiguities.
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Customer review & rating for:
synaptos
05/09/2022Marie K.
4.60 out of 5
Excellent
Recommendation
Everything is super practical and makes everyday practice easier! And the customer service is top:always quickly reachable and he solves the problems immediately! Thank you very much! ­čśŐ
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Customer review & rating for:
synaptos
05/08/2022Katja W.
synaptos Comment from synaptos:
Thanks for the great feedback!
5.00 out of 5
Excellent
Recommendation
Good overview, easy handling even for "technical specialists" and great support for questions
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Customer review & rating for:
synaptos
05/06/2022Anonymously
synaptos Comment from synaptos:
Thanks for the feedback. That is exactly our goal - easy handling for everyone!
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the great support that always helps very quickly!
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Customer review & rating for:
synaptos
04/08/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I would particularly like to highlight the customer service, which always responds to questions in a friendly, prompt and competent manner, as well as the functionality of the online appointment calendar.
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Customer review & rating for:
synaptos
01/01/2022G├╝nther C.
synaptos Comment from synaptos:
Thank you so much for this great review!
4.40 out of 5
Good
Recommendation
After just a few days, the program has already become an indispensable companion and facilitator in my daily practice. I can only recommend it to everyone. Hours of writing fee notes are no longer necessary and can now be done at the push of a button, and documentation is finally a joy. I would have a few suggestions for improvement regarding the online appointment booking, e.g. a login for the customers and a customer rating option would also be included. There is also a POS solution integrated, here I would like to see the possibility to rebook my POS balance. But there I am spoiled with my old "island solutions" of course. All in all, Synaptos will not be replaced by any other program for me!
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Customer review & rating for:
synaptos
07/14/2021Thomas L.
synaptos Comment from synaptos:
Thank you for this great review and thank you for the suggestions for improvement. We are of course striving to adapt even better to customer needs and are of course constantly working on improvements.
5.00 out of 5
Excellent
Recommendation
Findings, documentation, calendar, billing, ... everything from a single source and very user-friendly. And if there's ever a problem, there's a solution in no time at all and continuous updates. Simply top!
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Customer review & rating for:
synaptos
03/01/2021Felix W.
synaptos Comment from synaptos:
Thank you so much for this great review.
5.00 out of 5
Excellent
Recommendation
Synaptos has literally optimized the entire organizational/administrative part of my professional life. Not only the clear documentation, which is available at any time with one click, but the massive time savings in billing & accounting is perfect. For me as a sole proprietor, especially the great overview of the current economic status gives a lot of security and planning optimization. At first I was skeptical, but the functions are clearly presented and explained in short videos, so that the application can be learned in small simple steps. The support team is very competent and friendly. As a former file card user, Synaptos has definitely revolutionized and enriched my professional life.
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Customer review & rating for:
synaptos
11/24/2020G.
synaptos Comment from synaptos:
Thank you very much!
It makes us happy when working with Synaptos results in such positive changes in our daily work!
5.00 out of 5
Excellent
Recommendation
Great work simplification and quality increase no longer to be thought away from the everyday practice!
Everything under one hat - appointment, findings and anamnesis, documentation, accounting and everywhere with you! No more annoying searching in a paper chaos!
Great work - great team!
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Customer review & rating for:
synaptos
11/20/2020I.
synaptos Comment from synaptos:
Thank you so much for this great feedback!
5.00 out of 5
Excellent
Recommendation
I have known Synaptos since the beginning and have been able to observe the development of this great company. They have made my work in the practice easier! The team of Synaptos takes care of the problem of many therapists. The problem for many therapists was having to use several different systems to reconcile reporting, calendaring & billing.
Not only has Synaptos put all of these issues into one system, they have added many more tools to make a therapist's life easier.
The Synaptos team strives to go further and not to stop. Always with the benefit for the therapists in mind.
Thank you for that.

Best regards Michael (Therapy in the countryside)
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Customer review & rating for:
synaptos
11/18/2020Michael E.
synaptos Comment from synaptos:
Thank you for this comprehensive and positive feedback. It is a pleasure for us to grow together with our customers and to walk this path together!
This allows us to learn from each other and thus develop an optimal solution for everyday practice!
4.68 out of 5
Excellent
Recommendation
The Synaptos software reliably accompanies me from the practice to the home visit and through my daily work, I could not imagine my work without it! I benefit from scheduling, reporting and documentation and can find everything I need to know about the patient in a matter of seconds. Accounting and the annual financial statement are much more relaxed.
Simply great!
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Customer review & rating for:
synaptos
11/17/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Easy and practical handling despite high quality!
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Customer review & rating for:
synaptos
11/17/2020K.
synaptos Comment from synaptos:
Thank you for this feedback! Simple and high quality is our goal we are constantly working on!
5.00 out of 5
Excellent
Recommendation
synaptos not only makes my workday easier, it has even improved it decisively in some areas! Proper, legally compliant appointment scheduling, data storage, documentation, invoicing, and even complete accounting: no problem at all!
And if there are any questions, the support is what you would expect: supportive, friendly, professional, competent, sympathetic, fast, and always open for suggestions and ideas.
There are constant improvements, and they are constantly working on enhancements to the functions. I am looking forward to having even more possibilities with synaptos in the future, which will make my work easier and help my patients!
Thank you for this great program!
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Customer review & rating for:
synaptos
10/31/2020Susanne H.
synaptos Comment from synaptos:
Thank you for this comprehensive and positive feedback!
5.00 out of 5
Excellent
Recommendation
Thank you thank you for more quality of life:-)
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Customer review & rating for:
synaptos
10/30/2020Anonymously
synaptos Comment from synaptos:
With pleasure! :-)
4.80 out of 5
Excellent
Recommendation
I have been using Synaptos for almost 2 years and am already very satisfied with it in my daily practice. With every update I am always very excited about what's new and I am happy when my own wishes are implemented.
Absolutely recommendable!
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Customer review & rating for:
synaptos
10/27/2020B.
synaptos Comment from synaptos:
We are happy about so much enthusiasm and loyalty!
5.00 out of 5
Excellent
Recommendation
This program includes everything I need in my practice. The constant improvements and innovations always bring new momentum to the program. I am really enthusiastic. Keep it up.
Glg Werner
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Customer review & rating for:
synaptos
10/14/2020Werner S.
synaptos Comment from synaptos:
We are happy about this enthusiasm!
4 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
4 reviews on Google
 
03/28/2022
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All reviews and experiences about synaptos are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/04/2020  |  Last update: 06/27/2022   |  Report profile

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