smartTherapy integrates appointment scheduling, patient records and billing in one smart and affordable software solution. The focus is on the therapists' workflows and not on individual functions. More time for your patients with just a few clicks.
I am a new user and I am especially enthusiastic about the billing. The software is very user-friendly and almost self-explanatory. If there are any problems, the people from customer service are quick and friendly to help.
I also find it great and helpful that my suggestions for improvement are accepted and passed on. The software is constantly being optimized and expanded and I look forward to new features in the future.
There is no IOS App (IPad and/or iPhone), the working logout in the browser disturbs the everyday life quite a bit. Also I have during and during findings recordings logouts of the web session (without reason). This makes the recording unnecessarily longer.
I would particularly like to highlight the customer service, which always responds to questions in a friendly, prompt and competent manner, as well as the functionality of the online appointment calendar.
After just a few days, the program has already become an indispensable companion and facilitator in my daily practice. I can only recommend it to everyone. Hours of writing fee notes are no longer necessary and can now be done at the push of a button, and documentation is finally a joy. I would have a few suggestions for improvement regarding the online appointment booking, e.g. a login for the customers and a customer rating option would also be included. There is also a POS solution integrated, here I would like to see the possibility to rebook my POS balance. But there I am spoiled with my old "island solutions" of course. All in all, Synaptos will not be replaced by any other program for me!
Findings, documentation, calendar, billing, ... everything from a single source and very user-friendly. And if there's ever a problem, there's a solution in no time at all and continuous updates. Simply top!
Synaptos has literally optimized the entire organizational/administrative part of my professional life. Not only the clear documentation, which is available at any time with one click, but the massive time savings in billing & accounting is perfect. For me as a sole proprietor, especially the great overview of the current economic status gives a lot of security and planning optimization. At first I was skeptical, but the functions are clearly presented and explained in short videos, so that the application can be learned in small simple steps. The support team is very competent and friendly. As a former file card user, Synaptos has definitely revolutionized and enriched my professional life.
Great work simplification and quality increase no longer to be thought away from the everyday practice!
Everything under one hat - appointment, findings and anamnesis, documentation, accounting and everywhere with you! No more annoying searching in a paper chaos!
Great work - great team!
I have known Synaptos since the beginning and have been able to observe the development of this great company. They have made my work in the practice easier! The team of Synaptos takes care of the problem of many therapists. The problem for many therapists was having to use several different systems to reconcile reporting, calendaring & billing.
Not only has Synaptos put all of these issues into one system, they have added many more tools to make a therapist's life easier.
The Synaptos team strives to go further and not to stop. Always with the benefit for the therapists in mind.
Thank you for that.
The Synaptos software reliably accompanies me from the practice to the home visit and through my daily work, I could not imagine my work without it! I benefit from scheduling, reporting and documentation and can find everything I need to know about the patient in a matter of seconds. Accounting and the annual financial statement are much more relaxed.
synaptos not only makes my workday easier, it has even improved it decisively in some areas! Proper, legally compliant appointment scheduling, data storage, documentation, invoicing, and even complete accounting: no problem at all!
And if there are any questions, the support is what you would expect: supportive, friendly, professional, competent, sympathetic, fast, and always open for suggestions and ideas.
There are constant improvements, and they are constantly working on enhancements to the functions. I am looking forward to having even more possibilities with synaptos in the future, which will make my work easier and help my patients!
Thank you for this great program!
I have been using Synaptos for almost 2 years and am already very satisfied with it in my daily practice. With every update I am always very excited about what's new and I am happy when my own wishes are implemented.
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Profile active since 09/04/2020 | Last update: 06/27/2022
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