TAIFUN Software GmbH

Craftsman software for small businesses, midsize businesses & large enterprises

TAIFUN Software GmbH
4.19 out of 5
Good
2,208 Reviews
Contact information
TAIFUN Software GmbH has been successfully developing commercial software for the trades for over 35 years. Our programs are perfectly tailored to the trades of plumbing/heating, refrigeration/air conditioning, electrical, painting and others....

Contact information

TAIFUN Software GmbH
Joachimstraße 2
30159 Hannover
Germany
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Contact person
TAIFUN Software GmbH

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Opening hours

Friday 08:30 am-03:00 pm
95% Recommended
Good (4.28)
Cost-performance ratio
Good (3.89)
Top competencies

Reliability

4.29 out of 5
7 Reviews

Availability

4.14 out of 5
7 Reviews

Problem comprehension

4.33 out of 5
6 Reviews

39 Reviews on ProvenExpert.com

4.46 out of 5
Good
1.70 out of 5
Fair
Recommendation
Long, open error list: Programming errors not fixed despite repeated reporting for 5 years in the meantime:
- Database structure not consistent (GUID)
- when updating the transaction data, the supplier no. is deleted (what else is deleted?)
- Module production of services unusable: Production orders cannot be added / calculated (can only be done by deleting and recreating - problem with ISO9001 due to requirement to be able to track changes)
- Calculation not suitable for manufacturing companies
- Inventory cannot be broken down by areas
- Standard evaluations for controlling not possible (inventory turnover, current orders on hand, incoming orders, etc.)
Conclusion: Open Business is NOT a good ERP for companies with MANUFACTURE
Show original
Customer review & rating for:
TAIFUN Software GmbH
04/26/2022M. M.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello M.,
we are very sorry that you had a negative experience with our software solution. Our goal is to be able to help all customers with the software in the long term! We would like to work with you to resolve the issues. However, unfortunately, we can not understand who you are. Please feel free to contact us. We are sure to be able to help you.
Best regards
The TAIFUN Team
1.20 out of 5
Poor
I would prefer to give negative stars.
For me, the software is not intuitive at all and therefore completely useless. After more than ten hours of trying out the software, I still can't write an invoice or an offer by heart.
The support only tells you to attend training courses and then you can use the software by heart because it is explained there.
For me, a software where I need training even for basic things is defective.
You can not withdraw from the contract because the support is quite uncooperative. Thus I have now 2500€ in the sand set.
I advise everyone to leave the fingers of it.
Show original
Customer review & rating for:
TAIFUN Software GmbH
03/03/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
in principle, we are very grateful for every review, especially if they are detailed. We are happy to respond to your criticism (we will use the answer in the same way on the other platforms where you have also rated us).
TAIFUN is a software that is not comparable with well-known office products (as you did on the phone). It requires training to be able to use all functions optimally. On the one hand, we are continuously working on an even easier usability, but of course we offer various trainings, workshops and online seminars for a reason. Other customers praise these offers very much. It is also clear from the overwhelming majority of evaluations that TAIFUN's software solutions are definitely profitable and easy to use.
We have already explicitly offered and recommended a training course, but unfortunately you do not want to take advantage of it. This offer is still valid! So do not hesitate to accept it.
Best regards from Hanover
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Good course, short and crisp! One comes along well and the program is very user-friendly!
Show original
Customer review & rating for:
TAIFUN Meisterschule
02/26/2022André M.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. M.,
Thank you very much for the nice evaluation. We are glad that you enjoyed the master student course!
Many greetings
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Christian Bohr explained the Taifun software very well and I recommend the course with him.
Show original
Customer review & rating for:
TAIFUN Meisterschule
02/26/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
Thank you very much for the nice evaluation. We are glad that you enjoyed the master class with Mr. Bohr!
Many greetings
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Beautiful Saturday morning
Show original
Customer review & rating for:
TAIFUN Meisterschule
02/26/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
Thank you very much for the nice evaluation. We are glad that you enjoyed the master student course!
Many greetings
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
TAIFUN Meisterschule
02/26/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
Thank you very much for the nice evaluation. We are glad that you enjoyed the master student course!
Many greetings
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
TAIFUN Meisterschule
02/26/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. L.,
Thank you very much for the nice evaluation. We are glad that you enjoyed the master student course!
Many greetings
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Quickly understandable as a beginner
Show original
Customer review & rating for:
TAIFUN Software GmbH
02/14/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
We are very pleased with your review. Thank you very much!
Many greetings from Hannover
The TAIFUN team
1.80 out of 5
Fair
A rudimentary system for the craft business. Completely missing the customer application or advertised target group.
Logical and intuitive structure of standard requirements, to an order management program in this price range, sird presupposed, but unfortunately in Taifun not nearly given.
Instead, however, Taifun loses itself "in love with detail" in sub-items that no one needs in everyday life!
These lead to the fact that with 100% certainty standard processes are "incorrectly" accounted for, because in the deepest Taifun madness a "tick" was not set.

So in Taifun zich material catalogs can be created and managed, but ever to find favorite articles again, is almost impossible without the article number "by heart" to know.
This also degrades the mobile connection to a "timesheet". If the installer does not have the original article number at hand, the correct article is never listed. The full text search is also useless.
The search tree is a good approach, but its structure and very time-consuming maintenance make it rather unusable.

Standard orders can be processed relatively well by the installer in the app. However, as soon as the order deviates from what is "standard" in the trade, Taiifun is completely helpless!

The result, after the shortest time of use of Taifun, is a no longer manageable "jumble" of documents, which are consequently to the financial disadvantage of the user.
"Projects" are then the "super disaster" in Taifun!

We have been working with order management programs for 20 years. Since it is possible, also with mobile versions.
Switching from our old "Access" based niche program to Taifun was supposed to be the "modern" solution. Unfortunately, we were blinded by the few good solutions.

The bottom line.
Taifun has a few good ideas, but the predominantly poor workflow makes them irrelevant.
After about 200 hours of work in Taifun, the support turned out to be the biggest plus of Taifun. This is very good! Unfortunately, it is also absolutely necessary.

Therefore, who wants to lose his operational overview after a short time is very well advised with Taifun. Who wants to collect data about the customers, with operating instructions, pictures, etc. and all that legally compliant will have his friends at Taifun.
Also, Taifun ALWAYS offers the possibility of contacting support for even the smallest applications (so that they can prove why some logical operation is not possible.....).

The company that is dependent on effective work and generating profits should thoroughly reconsider the purchase of Taifun.
Show original
Customer review & rating for:
TAIFUN Software GmbH
01/26/2022V.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. V.,

First of all, we would like to thank you for taking the time to evaluate TAIFUN in detail. Every opinion is extremely important to us. Of course, we find it very unfortunate that you are not satisfied with the use of TAIFUN. Many of your described criticisms are certainly subjective. The majority of our customers appreciate the clarity as well as the scope of our software. If you have any questions, our support team is always happy to help. We also offer various workshops and seminars - both online and on-site - to help our customers get used to the software. These are very popular with our customers and help them to work optimally with the new software in the long term.

It is precisely an advantage of TAIFUN that various article numbers do not have to be known "by heart". The full text search, which you described as "useless", is exactly the right tool for this.

We are of course pleased that you praise the support.

Working effectively and increasing profits in the long term should be the goal of all craft businesses that invest in TAIFUN. As can be seen from the general reviews, we manage to help the overwhelming majority of our customers considerably. We would also like to further assist you. Do not hesitate to contact us if you have any problems. You are also welcome to contact your responsible sales colleague. As already described, we also offer numerous workshops and seminars that are also very helpful.

We hope for a more successful cooperation in the future.

We wish you only the best.

Many greetings from Hanover
The TAIFUN team
4.77 out of 5
Excellent
Recommendation
We have been working with TAIFUN since the company was founded (2012) and are very glad that we chose this software back then. The structure, the operation, simply all the benefits that TAIFUN offers for daily office work are worth every euro! The functionality of the program is easy to understand for everyone after a relatively short training period. An unbeatable advantage is the modular structure: you simply add what you really need and are not forced to buy an expensive complete package.
From the "lone fighter" to the large company, we can recommend this software to any craft business with a clear conscience.
Show original
Customer review & rating for:
TAIFUN Software GmbH
01/21/2022Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
We are very pleased with your extremely positive evaluation and are glad to have you as a satisfied customer at our side for 10 years. In this sense: here's to the next 10 years!
Thank you very much and best regards from Hanover,
The TAIFUN Team
4.80 out of 5
Excellent
Recommendation
I've been using the Taifun software for just under a year, and I'm very satisfied. From my point of view, it's a progressive software that is constantly being developed further, and the mobile connection via app works wonderfully - I personally think that was the main reason for switching to Taifun. You can reach the hotline relatively quickly, and the availability of the hotline on Saturdays is - from my point of view - a unique selling point. The sales representatives and software consultants are very honest, they don't sell you anything that doesn't fit the current status of the company. Mr. Kehm is wonderfully direct and honest, you know where you stand and can deal with it wonderfully. I can recommend Taifun Software at any time. Greetings Michael Winter
Show original
Customer review & rating for:
TAIFUN Software GmbH
01/19/2022Michael W.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. Winter,
we are very happy about your great & detailed review about TAIFUN - thank you very much! :) We are happy to pass on the praise to our colleagues in the field.
Many greetings
the TAIFUN team
3.60 out of 5
Good
Recommendation
For the master course a good and informative training
Show original
Customer review & rating for:
TAIFUN Software GmbH
11/16/2021Anonymously
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
thank you very much for your review!
Many greetings from Hannover
The TAIFUN team
5.00 out of 5
Excellent
Recommendation
Very friendly and competent.
Show original
Customer review & rating for:
TAIFUN Software GmbH
11/09/2021Björn O.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. O.,
thank you very much for your positive evaluation.
We are looking forward to a successful cooperation!
Many greetings from Hanover
The TAIFUN team
4.40 out of 5
Good
Recommendation
Very good and nice advice, it is also taken the time to discuss everything.
It is also very pleasant that is often asked whether everything works smoothly or something could still be improved.
Satisfied all around and just keep it up.
Show original
Customer review & rating for:
TAIFUN Software GmbH
11/04/2021Werner H.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. H.,
Thank you very much for your positive evaluation, which we are very pleased about.
We attach great importance to a constant exchange with our customers. We are looking forward to a further successful cooperation!
Many greetings from Hanover
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Marco Merkens
You are a Horny Piece of DNA!!!!!

Thanks again 😊
Show original
Customer review & rating for:
TAIFUN Software GmbH
10/18/2021Vossen Elektro und S.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello,
yes, best thanks for this extremely encouraging review. The praise will of course be forwarded!
Then we hope for a "horny" cooperation!
Many greetings from Hanover,
The TAIFUN team
5.00 out of 5
Excellent
Recommendation
I had a very nice and informative conversation with Mr. Kaluscha. He really showed me from A to Z what the software can do. Very fascinating and recommendable!
Show original
Customer review & rating for:
TAIFUN Software GmbH
10/12/2021Mücahit B.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. B.,
Thank you very much for your positive feedback. We are happy to pass on the praise to our colleague.
Many greetings from Hanover,
The TAIFUN team
5.00 out of 5
Excellent
Recommendation
Just had our appointment with the Mr. Kaluscha and we were very satisfied.
Show original
Customer review & rating for:
TAIFUN Software GmbH
10/11/2021Sascha K.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. K.,
Thank you for sharing your positive experience with others. We are very happy about your feedback. Of course, we will also pass on the praise to our colleague Mr. Kaluscha.
Many greetings from Hanover,
The TAIFUN team
4.60 out of 5
Excellent
Recommendation
very satisfied I was with the advice of Mr. Belakovic, also the project management works very well.
Show original
Customer review & rating for:
TAIFUN Software GmbH
09/30/2021Rene G.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. G.,
Thank you very much for your review. We will of course pass on the praise to our colleague.
Many greetings to Austria,
The TAIFUN team
5.00 out of 5
Excellent
Recommendation
Basically, it is often difficult to give 5 stars everywhere. But compared to other software products, I have to do it this way, even if you could certainly criticize here and there. However, there is no such thing as a perfect solution. However, the mobile site is developing in the right direction and there is still a lot to expect. Thanks to the support, which often helps me - keep it up!
Show original
Customer review & rating for:
TAIFUN Software GmbH
08/24/2021Hr. H.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. H.,
Thank you very much for your very positive feedback. We are very pleased that we can help you with our software. Of course, we are constantly working to further improve the offer. Of course, we also focus on the mobile solution.
We are looking forward to a further successful cooperation.
Many greetings from Hanover
The TAIFUN Team
5.00 out of 5
Excellent
Recommendation
Switching to Taifun software was the right decision for our company. The interaction of the modules is simply right here. The app is also particularly good, as everything here is synchronized with the program immediately. All data is available immediately and everywhere. There are many things that convince us about Taifun, no comparison to our old software.

Liedes Taifun team, keep it up !
Show original
Customer review & rating for:
TAIFUN Software GmbH
08/03/2021Christian W.
TAIFUN Software GmbH Comment from TAIFUN Software GmbH:
Hello Mr. W.,
We are very pleased that you rate your conversion to TAIFUN so positively. Especially with our TAIFUN Handwerker App, we have already been able to facilitate the daily work of many customers on the road.
We look forward to further successful cooperation with you in the future!
Many greetings & best thanks!
The TAIFUN Team
2,169 Reviews from
5 other sources
4.19 out of 5
Good
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4.10 out of 5
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All reviews and experiences about TAIFUN Software GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/26/2021  |  Last update: 04/29/2022   |  Report profile

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