Toycu - Home Security

Goliath video door intercoms intercoms alarm systems video surveillance

Contact information
Premium Partner of: Goliath, Ajax and Balter

Our main focuses are:
Video door intercom...

Contact information

Toycu - Home Security
Am Kanalhaus 15
41066 Mönchengladbach
Germany
Directions

Contact person
Herr F. Toycu

Images & Videos

Opening hours

Tuesday 09:00 am-05:00 pm
93% Recommended
5 stars 14
4 stars 0
3 stars 0
2 stars 0
1 star 1
Excellent (4.80)
Cost-performance ratio
Excellent (4.50)
Top competencies

Delivery costs

5.00 out of 5
1 Reviews

Performance

5.00 out of 5
1 Reviews

Mobile devices

5.00 out of 5
1 Reviews

15 Reviews on ProvenExpert.com

4.68 out of 5
Excellent
4.64 out of 5
Excellent
Recommendation
The product is very good, good workmanship, good quality. The technical documentation unfortunately not so.
The wiring diagrams as well as the description of the connections could be gestallten better.
Had some problems with the settings in the IP area and had to call the hotline a few times.
a few times. They still tried to help and were always friendly and not annoyed.
Thank you very much. Recommendable.
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Customer review & rating for:
Toycu - Home Security
04/09/2022R. K.
5.00 out of 5
Excellent
Recommendation
Top company, really good advice and fast shipping! The Youtube instructions have really helped me a lot. Even with further queries, the service was very friendly and helpful. I can only recommend!
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Customer review & rating for:
Toycu - Home Security
10/08/2021Yannik W.
1.00 out of 5
Poor
Unfortunately, you only notice how good a company is when you have problems or things don't go according to standard.
First I was wrongly advised, have then resigned myself to it.
Due to the wrong advice, however, I was then missing 2 wires, here I was then called 2 colors in the RJ45 connector which are "allegedly" not used by the Goliath bell system.
Doof is only that exactly over these 2 colors the PLUS contact runs.
After that, I called again how one comes to this assertion.

The answer was then, with him it works so and if it does not work with me so then he just takes his statement back.

What an incompetent bunch....

I can only advise EVERYONE not to buy anything from this store.
People PLEASE go to a professional !
Show original
Customer review & rating for:
Toycu - Home Security
04/16/2021A.
Toycu - Home Security Comment from Toycu - Home Security:
You did not have the necessary wiring for your ordered product.
Our support team has attended you several times to solve this problem.
5.00 out of 5
Excellent
Recommendation
Very fast, had then ordered incorrectly. New order and credit super and smoothly. Really recommend
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Customer review & rating for:
Toycu - Home Security
03/23/2020R.
5.00 out of 5
Excellent
Recommendation
It was all very thorough, timely and trustworthy. I would recommend it to anyone this good work together can be praised and forwarded.
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Customer review & rating for:
Toycu - Home Security
03/09/2020Emre B.
5.00 out of 5
Excellent
Recommendation
We had a problem with the display of cameras on an NVR on the Goliath IP indoor station. The problem was solved by direct support to our satisfaction.
Thank you very much and keep up the good work.
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Customer review & rating for:
Toycu - Home Security
04/29/2019Anonymously
4.80 out of 5
Excellent
Recommendation
We had a problem with the front-door station of our Goliath intercom.
Unfortunately, it was not possible to solve the problem over the phone.
We returned the system to Toycu and after three days the exchange was completed without any problems. Has worked great.
This service can be highly recommended.
Show original
Customer review & rating for:
Toycu - Home Security
03/22/2019Jürgen F.
5.00 out of 5
Excellent
Recommendation
I received competent and friendly help with a configuration problem with the video door intercom system. The support employee was repeatedly responsive and even got back to me. Thanks to his high level of competence and clear instructions, the problem was solved quickly.

Top!
Show original
Customer review & rating for:
Toycu - Home Security
01/03/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Toycu has very patiently addressed the problem and worked out solutions. Fast response time. This is how online trading must be !!!
Show original
Customer review & rating for:
Toycu - Home Security
11/19/2018Dr. Z.
5.00 out of 5
Excellent
Recommendation
I bought a Goliath 2 wire IP intercom and I am very happy with it.
If I have any questions, the team of Toycu has helped me with advice and action.
The fingerprint and the IP intercom is (at the moment) not yet compatible with the 2-wire system.
Therefore, I could not connect them and sent the components back.
The overpaid money was immediately returned to the Pay Pal account.
Super service, keep it up!
Show original
Customer review & rating for:
Toycu - Home Security
11/15/2017M.
5.00 out of 5
Excellent
Recommendation
Goliath video door phone purchased.
Was very well advised and support 1A.
Thank you
Show original
Customer review & rating for:
Toycu - Home Security
09/02/2017Anonymously
5.00 out of 5
Excellent
Recommendation
I had a problem with my DELL -NOTEBOOK and have taken the help of Mr. Toycu, the work he has done very well, I am very satisfied and can recommend the IT Station Toycu with a clear conscience, thank you.
Show original
Customer review & rating for:
Toycu - Home Security
07/06/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Was recently again with Mr. Toycu, he helped me immediately and fixed the error in no time. Simply great !!!
Toycu is very friendly and helpful. I can only recommend !
Thank you
Peter-Jürgen Kaufmann
Show original
Customer review & rating for:
Toycu - Home Security
04/14/2017Peter-Jürgen K.
5.00 out of 5
Excellent
Recommendation
Good service, good advice !
Show original
Customer review & rating for:
Toycu - Home Security
11/23/2016T.
4.80 out of 5
Excellent
Recommendation
Rating for:
Toycu - Home Security
11/08/2018Anonymously
145 Reviews from
4 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
35 reviews on eBay
 
05/16/2021
4.80 out of 5
Excellent
19 reviews on Facebook
 
03/18/2022
4.80 out of 5
Excellent
84 reviews on Google
 
08/19/2022
4.71 out of 5
Excellent
7 reviews on TrustedShops
 
07/31/2022
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All reviews and experiences about Toycu - Home Security are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/13/2016  |  Last update: 04/09/2022   |  Report profile

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