Traumferienhäuser24.de

After canceling my vacation with another company, I was offered several vacation destinations very quickly, politely and easily over the phone. The reservation was also solved excellently by telephone for the "last minute" situation. The employee was calm, level-headed and saved our vacation. So I have found my new 1st address for vacation bookings here. Thank you very much!
With kind regards

We received very friendly service and advice on the phone from customer service. Everything was very clean on site and we felt very comfortable. We would book here again at any time!

Friendly staff, helpful, competent in all matters and very patient. We have already recommended the vacation home agency to friends and acquaintances several times!

We booked a vacation home in Croatia for 4 people and a dog for the summer of 2024! The booking confirmation came immediately after booking by e-mail and the customer service in advance was simply great! Thank you for this excellent customer service.

Fast and friendly for the customer.

Very friendly and helpful. Again and again. Booked again this year and received great support!

Friendly and courteous
Very hard working

We feel very well looked after as customers here and booked our vacation home in Croatia for next year directly over the phone. The telephone customer service was very quick to answer questions and without long waiting times, even on public holidays. Not a matter of course these days!

Very good advice, quick response and help. Can only be recommended! Always happy to come back.

Super customer service on the phone!

Beautiful cottages, friendly and fast customer service. We are very satisfied.

We are very satisfied and will gladly book again!

Great help with booking

Super. Thanks for the quick feedback and the callback! Top service!!!

Booked last minute and everything went great!

We were on vacation in Denmark for a week for two with our dog. Our vacation home, which we found at Traumferienhäuser24, liked my wife and I very much and so we also booked directly online. Unfortunately, it turned out on site that the sofa was replaced, the garden was unkempt, the light in the outdoor jacuzzi did not work and mold was found in the bathroom. Furthermore, the mattresses in the bedroom were so dirty. For us it was clear that we will not spend our vacation there. We tried in vain to reach the landlord on the spot by phone. Unfortunately, we had no luck with it, so we called the customer service of Traumferienhäuser24. After a short wait, a very friendly employee was available, who first had to listen to our frustration. He tried to calm us down and promised to immediately pass on the grievances on site in the vacation home to the appropriate place. Even though it cost us some nerves, we are glad to have booked here, because the customer service immediately booked us another vacation home at their expense, so that we could move and also enjoy the well-deserved vacation. Thank you again for the strong nerves and your quick help!

The customer hotline was very friendly and committed. However, the first time I called, I was on hold for about 15 minutes.

We have booked a vacation home in Denmark for New Year's Eve at very short notice. After booking also came immediately the booking confirmation. I had had a typo in the address. The customer contact of Traumferienhäuser24 helped me immediately and corrected the address. It was friendly, customer-oriented and committed to our request. - Thank you!

Alles Top!

We were suggested some vacation homes in Croatia and our favorites were reserved without obligation for 24 hours. The customer service by phone took very good care of our wishes and was always available for questions. The consultant on the phone also gave us his personal assessment of the respective vacation homes so that we get the best vacation experience! THANK YOU