TUP Tor- und Projektservice GmbH

Gate service, gate repairs, gate maintenance, gate inspection and more...

TUP Tor- und Projektservice GmbH
39 Reviews i
published (98%)
out of 40 reviews
Contact information
Since 2001 "TUP Tor- und Projektservice GmbH" is your specialist for automatic gate and door systems.

Whether you want to lock objects or are interested in uncomplicated access - we are your solution for gate maintenance, gate repairs and gate service in Berlin and Brandenburg.

Contact information

TUP Tor- und Projektservice GmbH
Holländerstr. 117
13407 Berlin
Germany
Directions

Contact person
Marketing-Team

Opening hours

Saturday CLOSED

Websites & Profiles

Review from 07/21/2022  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Bond of trust

5.00 out of 5
10 Reviews

Professionalism

4.90 out of 5
10 Reviews

Availability

4.90 out of 5
10 Reviews

39 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Everything fits here. The two ladies in office very nice and the staff outside on the site very competent. We have been working with the company TUP for 2 years and it goes very well, more of such companies please.
Mfg the object supervisors
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Customer review & rating for:
TUP - Customer Care
07/21/2022D.
5.00 out of 5
Excellent
Recommendation
Competent advice and fair prices coupled with great service
Again and again with pleasure
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Customer review & rating for:
TUP - Customer Care
07/20/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Advice, price performance excellent
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Customer review & rating for:
TUP - Customer Care
07/20/2022Ina-Vanessa H.
5.00 out of 5
Excellent
Recommendation
The work was done quickly, reliably and in a very good quality! Gladly again at any time!
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Customer review & rating for:
TUP - Customer Care
07/19/2022Sascha P.
5.00 out of 5
Excellent
Recommendation
Very friendly staff! Price-performance ratio is right. Can only recommend.
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Customer review & rating for:
TUP - Customer Care
01/04/2022Marcel B.
TUP Tor- und Projektservice GmbH Comment from TUP Tor- und Projektservice GmbH:
Thank you very much for your pleasant feedback and the many years of very good cooperation.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with TUP. A contact person is available at all times and we receive reliable support. Problems are discussed openly, solutions are found quickly and implemented. What is particularly positive is that customer satisfaction counts here. TUP actively asks whether the type of cooperation is right for us or whether there are any complaints. As a customer, you feel valued here.
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Customer review & rating for:
TUP - Customer Care
09/08/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent advice, good solutions to any problem.
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Customer review & rating for:
TUP - Customer Care
08/16/2021David B.
5.00 out of 5
Excellent
Recommendation
After several attempts to free my Hörmann sectional door from squeaking and banging, from Hörmann itself recommended contractors....
I was in despair what there are only for installers.
No one with desire and experience, everyone told me to live with it! WD40 sprayed and everything remained as it was. Money paid for nothing and people with unpleasant appearance in my sacred garage.
In addition, the squeak was so loud that is heard in the morning even our neighbors in bed!
After visiting felt infinite uselessness....
I have now tried again with the company tup.
All my fears were taken away from me by the specialist who was with us, because he has really racked his brains and has really done everything that was conceivable!
No, not in order to get hours! But because it was in his honor as a mechanic.
Cleanly worked without oil and grease stains on our switches and white walls to have, unfortunately, that was every time so with the predecessors!
The result is a very satisfied customer! Minimal squeaking that only sometimes still occur in low volume. So for me normal mechanical noise.
Good advice for the future of maintenance and ideas if there should be again disturbing noises.
Many thanks for everything to the company tup and high praise to the ambitious friendly and clean working mechanic with very good appearance.
Since this has probably all become rare in our experience, the company tup has won us as a permanent customer. We are pleased that very much service we offered for our house and outdoor facilities. Thus, we are now looking forward to a long reliable cooperation in everything that comes up over the years.
Absolute recommendation! Better still....be advised and installed by tup , because then you can also rely on later service.
Best regards
Family Rüdiger
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Customer review & rating for:
TUP - Customer Care
08/06/2020Anonymously
TUP Tor- und Projektservice GmbH Comment from TUP Tor- und Projektservice GmbH:
Dear Rüdiger family, thank you very much for these kind and appreciative words. We are very pleased with your praise and will of course pass it on to the appropriate service technician. Also, if you should ever be dissatisfied with a service, please feel free to contact me at any time. We always find a satisfactory solution for our customers.
Best regards
André Kirschnick
5.00 out of 5
Excellent
Recommendation
Super staff,everything explained perfectly
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Customer review & rating for:
TUP - Customer Care
03/25/2020Anonymously
4.53 out of 5
Excellent
Recommendation
TUP has been a reliable partner for us for several years. Particularly noteworthy are the fast response times and flexibility in the event of change requests.
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Customer review & rating for:
TUP - Customer Care
03/11/2019Technischer Einkauf Viessmann Werk M.
5.00 out of 5
Excellent
Recommendation
Price/performance ratio is convincing.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
01/22/2018Sascha K. (192 Xing Kontakte)
5.00 out of 5
Excellent
Recommendation
After consulting with the management, my initial displeasure subsided as we were able to find a good solution and clear up any misunderstandings.
I was very impressed by the company's efforts to achieve optimum customer satisfaction.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
01/15/2018a d.
1.40 out of 5
Poor
We have experienced that the employee wanted to get hours out of it. The travel time calculation and the additional kilometer flat rate calculate for Berlin-Rudow, over 70 € incl. VAT. The technician had to phone his company again and again, these phone calls lasted a total of 40 minutes which he charged us with an hourly flat rate of about 60 €. The calculation and the tactics of the company are not serious!
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Customer review & rating for:
TUP - Customer Care
01/15/2018Anonymously
TUP Tor- und Projektservice GmbH Comment from TUP Tor- und Projektservice GmbH:
Dear customer, we are thrilled that we were still able to resolve the matter to your satisfaction through an open discussion and a partial cancellation. We are of course very pleased that you are considering working with us in the future. Customer satisfaction is enormously important to us. Therefore, you are welcome to contact us personally with criticism at any time in the future. Best regards, your team tup!
4.60 out of 5
Excellent
Recommendation
The cooperation with TUP is long-term and highly recommended.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/28/2017Klaus H. - Saxs Tank GmbH
4.67 out of 5
Excellent
Recommendation
Many points here I could not yet evaluate after one order. Overall, everything went smoothly. The employees were friendly and gave the impression of helping you find the most favorable solution in the long term. All processes up to invoicing were transparent and speedy.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/10/2017Anonymously
4.40 out of 5
Good
Recommendation
We searched the internet for quick help for our gate malfunction. In a friendly phone call, we were offered emergency service (within 2 hours) or an appointment in 2 days. Since the emergency service would be more expensive, we opted for the other appointment. The employees came on time, were friendly and competent and were able to fix the fault on the same day.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/06/2017Anonymously
4.60 out of 5
Excellent
Recommendation
Overall good, but geared more towards business customers. A bit expensive for private customers.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/06/2017Anonymously
4.37 out of 5
Good
Recommendation
We would hire this company again anytime.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/03/2017Anonymously
4.61 out of 5
Excellent
Recommendation
Having already had experience with a great many tradesmen, we are absolutely thrilled with TUP's adherence to deadlines and speed. All contact persons are extremely friendly, thank you very much for the good cooperation.
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/03/2017Anonymously
4.40 out of 5
Good
Recommendation
We became aware of tup rather by chance - out of necessity in the middle of a major conversion project with special requirements. We were immediately taken with the high level of technical competence and professionalism. Mr. Vanauer and his team were always available to give us advice and support, and they handled even complex requirements quickly and without complications. We are very satisfied. Fabian Jain, KU64 The Dental Specialists
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Customer review & rating for:
TUP Tor- und Projektservice GmbH
03/02/2017Fabian J. - KU64 Die Zahnspezialisten, Dr. Ziegler & Partner Zahnärzte
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* All reviews and experiences about TUP Tor- und Projektservice GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/22/2017  |  Last update: 07/26/2022   |  Report profile

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