I bought a sofa bed from UniPolster on Black Friday and paid directly (PayPal). The delivery time of 14 days was exactly what we needed. After 8 days, we were informed that the sofa would be delivered in the 2nd week of 2024. The next day, I called the really friendly and communicative hotline employee. He told me that the sofa was already sold out on the order date... Thank you very much for the information. He promised to email me good alternative offers and to arrange for the amount to be transferred back. Super friendly and a cheerful Rhineland character, but unfortunately without consistent action. Too bad, too bad ... misleading and dubious .... NEVER AGAIN
Without thanks but of course with best regards
H F
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