Universal Reisen

Travel agency & tour operator: vacations & cruises & running trips

Universal Reisen
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.81 out of 5
Excellent
996 Reviews
Contact information
Your travel agency in the Red Field in Lüneburg for over 35 years.
Your expert for running travel for 12 years tour operator.
Make an appointment now for your travel consultation and booking.
Travel agency, vacation, world discoverer, running journeys, vacations, cruises, MS Europa 2, Hanseatic Inspiration, and much more....

Contact information

Universal Reisen
Volgerstraße 25
21335 Lüneburg
Germany
Directions

Contact person
Heike Lessner

Images & Videos

99% Recommended
Excellent (4.89)
Cost-performance ratio
Good (4.44)
Realization
Excellent (4.88)
Top competencies

Reliability

5.00 out of 5
2 Reviews

Customer requests

5.00 out of 5
2 Reviews

Surveying

5.00 out of 5
2 Reviews

709 Reviews on ProvenExpert.com

4.83 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
My partner and I have now completed our third marathon trip to Tokyo (after Chicago and London).
Once again, everything was perfectly organized. Good organization, very good hotel (right at the start). You can't do better than that.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
03/13/2024Martin Coenen
Universal Reisen Comment from Universal Reisen:
Thank you for the great review and feedback and we are pleased that you enjoyed your trip to Japan. See you at the next marathon...
5.00 out of 5
Excellent
Recommendation
I went to the Tokyo Marathon with Universal Reisen and then went on a 5-day trip. Everything worked out great, the program was well put together, the support was unobtrusive but always present.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
03/10/2024Tanja
Universal Reisen Comment from Universal Reisen:
Thank you very much for the praise and the very good rating! We will be happy to help you plan your next (marathon) trip.
5.00 out of 5
Excellent
Recommendation
We were very pleased with the personal service and the attention to our wishes.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
02/27/2024Dieter Johann
Universal Reisen Comment from Universal Reisen:
Many thanks for the great review! Mrs. Bergbohm was very pleased!
5.00 out of 5
Excellent
Recommendation
We found a friendly, competent advisor in Ms. Kasper. She takes her time and has great suggestions and also looks for cheaper alternatives. High praise.
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Customer review & rating for:
Ihre Reiseberatung im Reisebüro Universal Reisen in Lüneburg
02/19/2024Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the great rating and the many stars. Mrs. Casper was very happy about it!
5.00 out of 5
Excellent
Recommendation
I was particularly satisfied with the all-round service (especially from Ms. Bergbohm). For this reason, I would recommend the travel agency at any time.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
02/13/2024Ursula Jahns
Universal Reisen Comment from Universal Reisen:
Thank you very much for this great review! Mrs. Bergbohm was very pleased!
We look forward to hearing from you again when you plan your next trip!
5.00 out of 5
Excellent
Recommendation
Outstanding teamwork !
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Customer review & rating for:
Ihre Reiseberatung im Reisebüro Universal Reisen in Lüneburg
02/12/2024Frau Köchel-Schreiter
Universal Reisen Comment from Universal Reisen:
We were very happy about the great rating! Thank you very much
5.00 out of 5
Excellent
Recommendation
Really great and personal advice - great recommendations and very reliable!
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Customer review & rating for:
Ihre Reiseberatung im Reisebüro Universal Reisen in Lüneburg
02/12/2024Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much! We are delighted that you always like our advice.
5.00 out of 5
Excellent
Recommendation
Everything was excellent, everything worked really well. As this was the first marathon trip for me, it was very helpful, especially for such a big marathon in Berlin, to receive support with the organization and competent help with questions at short notice. If I ever plan another running trip, I will do it again through Universal Reisen.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
11/16/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the very positive and detailed feedback and the great rating! The team at Universal Reisen & Marathon-Sport.de was very pleased to receive it!
5.00 out of 5
Excellent
Recommendation
Top advice and support, by phone and on site.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
11/12/2023Anonymously
Universal Reisen Comment from Universal Reisen:
We were very pleased about this positive feedback and the many stars!
5.00 out of 5
Excellent
Recommendation
The personal support before and during the trip was great. The original date in 2020 fell through because of Corona. The information and handling of the situation was as good as it could have been under the circumstances.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
11/11/2023Melanie
Universal Reisen Comment from Universal Reisen:
We are very happy about this great rating and feedback! Thank you very much!
5.00 out of 5
Excellent
Recommendation
Dear guys, you are a super dedicated team and we had a great time! Thank you for your super support and the services that this running trip offered! Only suggestion: common cheering stations for relatives along the course should be available for all runners from all start times - or at least marked as "possibly not yet/no longer available" at your start, so that the runner and his relative can organize themselves otherwise ;)
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
11/08/2023Harald
Universal Reisen Comment from Universal Reisen:
Dear Harald,
Thank you very much for your 5 star rating! We were very happy about it!
Feel free to contact us at any time if you are planning a new running trip! :-)
We will gladly take your suggestion for future runs!
5.00 out of 5
Excellent
Recommendation
Always a very good and friendly advice .
Have now done two marathon trips, with Universal Travel and have now booked the third.

What bothers me a bit, if you have pre-registered, you get a feedback directly, but you should ask in between times, how far the status is.
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Customer review & rating for:
Urlaubsberatung von Universal Reisen & Marathon-Sport.de
10/28/2023Jörg Jullien
Universal Reisen Comment from Universal Reisen:
Thank you very much for the great review! We were very pleased about it!
We are happy to take your note regarding the reservation so that we can further improve communication!
5.00 out of 5
Excellent
Recommendation
A great running event with a super organization! I am completely satisfied and will report on this trip for a long time!
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
10/25/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the great review. We are glad you had a great time and a great run!
5.00 out of 5
Excellent
Recommendation
Everything was perfect. On-site support was not necessary.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
10/12/2023Andreas Wolff
Universal Reisen Comment from Universal Reisen:
Thank you so much for the great review. We are glad you had a great time in Chicago!
5.00 out of 5
Excellent
Recommendation
It is the personal contact, the experience and also the fact that it is possible to think outside the box.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
10/10/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you for your great review! We look forward to your next travel request with us.
5.00 out of 5
Excellent
Recommendation
It has stressed us very much that we could not check in the evening before (18.30 answering machine with you) and on arrival at the machine with your data.
Until we at the check-in counter the service said: give me your ID card, their travel agency documents funtionieren / go without hin not.
Everything else went flawlessly.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
10/07/2023Wolf-Rainer
Universal Reisen Comment from Universal Reisen:
Thank you very much for the feedback. We are glad that you had a nice trip. Regarding the travel documents of the organizer, we can contact once personally during our office hours from 10:00 - 18:00.
5.00 out of 5
Excellent
Recommendation
Everything worked out very well. You can always find a nice contact person. The tips and advice have also helped well. Again and again with pleasure. I am already looking forward to the London Marathon.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
09/27/2023Matthias
Universal Reisen Comment from Universal Reisen:
Thank you very much for your very good review. We look forward to seeing you again in London and until then we are happy to answer any questions you may have. Your team from Marathon-Sport.de, Lüneburg
5.00 out of 5
Excellent
Recommendation
Dear team from Universal Reisen,
what a great event yesterday ! It was all very well organized and all the helpers deserve a big thank you !
Personally, I am more than satisfied with my result and will definitely run again in Berlin.
Best regards
Ursula Scheerbarth
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
09/25/2023Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you for the detailed review and the many stars! We were very happy about it.
5.00 out of 5
Excellent
Recommendation
Hotel 🏨 perfect location for this event . Breakfast is expandable but not important for my stay.
Gladly again 2024
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
09/25/2023Steffen Kautz
Universal Reisen Comment from Universal Reisen:
Ms. Bergbohm was very pleased with your positive review and is happy to bookmark you for next year.
5.00 out of 5
Excellent
Recommendation
As always, everything has worked out and top service 😊👍🫶 many thanks for everything.
Love greetings Thomas
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
09/25/2023Thomas Humbel
Universal Reisen Comment from Universal Reisen:
We are very happy about the super rating! Thank you very much!
287 Reviews from
4 other sources
4.76 out of 5
Excellent
4.90 out of 5
Excellent
56 reviews on Google Maps
 
03/05/2024
4.80 out of 5
Excellent
95 reviews on Trustpilot
 
09/22/2018
4.70 out of 5
Excellent
128 reviews on Trustpilot
 
09/20/2018
4.20 out of 5
Good
8 reviews on Facebook
 
10/15/2023
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All reviews and experiences about Universal Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/26/2018  |  Last update: 03/16/2024   |  Report profile

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