Universal Reisen

Reisebüro & Reiseveranstalter: Urlaub & Kreuzfahrten & Laufreisen

Universal Reisen
TOP SERVICE PROVIDER 2022
TOP RECOMMENDATION 2022
4.82 out of 5
Excellent
774 Reviews
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Contact information
Ihr Reisebüro im Roten Feld in Lüneburg seit über 35 Jahren.
Ihr Experte für Laufreisen seit 12 Jahren Reiseveranstalter.
Jetzt Termin für Ihre Reiseberatung und Buchung vereinbaren.
Reisebüro, Urlaub, Weltentdecker, Laufreisen, Urlaubsreisen, Kreuzfahrten, MS Europa 2, Hanseatic Inspiration, uvm....
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Contact information

Universal Reisen
Volgerstraße 25
21335 Lüneburg
Germany
Directions

Contact person
Heike Lessner

Images & Videos

Opening hours

Thursday 10:00 am-06:00 pm

Websites & Profiles

99% Recommended
5 stars 458
4 stars 58
2 stars 0
1 star 2
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.89)
Cost-performance ratio
Good (4.38)
Realization
Excellent (4.88)

522 Reviews on ProvenExpert.com

4.84 out of 5
Excellent
4.40 out of 5
Good
Recommendation
Reliability, friendliness, advice were super, especially also in terms of Kreizfshrten for inexperienced.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/18/2022Brigitte un. Hans J. S.
Universal Reisen Comment from Universal Reisen:
Thank you for the good review. We will be happy to receive a review of the hotel during their next visit.
5.00 out of 5
Excellent
Recommendation
Small hint regarding Corona rules at suppliers:
Advise the customer to read the conditions well.
I had missed that (I also take on my cap) and almost did not get on the ship.
Otherwise, everything was very good.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/10/2022Birgit R.
Universal Reisen Comment from Universal Reisen:
Hello dear Mrs. Rossberg, nice that you enjoyed the trip so much. I have informed Mrs. Zielske of your comment.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice. Questions were answered immediately and extra requests uncomplicated requested from the hotel. Everything worked out great, we had a wonderful vacation and thank Mrs. Bergbohm very much for your great work. The next trip is already booked through her. :-)
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/10/2022Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you very much for the wonderful review. Mrs. Bergbohm was very pleased.💛
4.60 out of 5
Excellent
Recommendation
It was an eventful and educational trip , combined with a successful half marathon.
Your staff has always taken care of me and helped
I will definitely come back next year and bring my granddaughter ( 14 ).
Keep sending me your running trip offers.
Thank you very much
With sporty greetings
Uwe Dietzmeyer
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/09/2022Uwe Klaus D.
Universal Reisen Comment from Universal Reisen:
Hello Mr. Dietzmeyer, Mrs. Bergbohm was very pleased with your evaluation and your personal words. It was certainly very eventful in South Africa. 🏃♂️
4.80 out of 5
Excellent
Recommendation
Very friendly competent advice.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/09/2022Anonymously
Universal Reisen Comment from Universal Reisen:
Thank you💛
3.60 out of 5
Good
The travel agency had not informed me about the entry form to France whereby there were big problems at check in!!! Almost did not get on the plane.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/09/2022Frank B.
Universal Reisen Comment from Universal Reisen:
Dear Mr. Bartels, first of all thank you very much for the constructive criticism!💚 We have sent you in the e-mail for the travel documents also the link from the Foreign Office with the request to view the entry requirements for France. If once again an entry form is required, we will additionally point out in the future. We hope and wish all that you could enjoy the trip then very much. Kind regards. Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
From planning to execution, there was once again nothing to complain about. Only the rooms in the Boston Plaza Hotel could be a little larger.
Otherwise, we are already looking forward to the next trip in October. LG to the team and especially to Mrs. Zielske.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/09/2022Petra Und Peter L.
Universal Reisen Comment from Universal Reisen:
Thank you Mr. and Mrs. Lonien for the wonderful review. 💛 Thank you also for the personal words. We will gladly pass on the comment with the size of the rooms to the tour operator. Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
In case of problems especially during the pandemic, help was provided very quickly and professionally.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
05/09/2022Hans-Dieter Und Sigrid H.
Universal Reisen Comment from Universal Reisen:
Mrs. Zielske was also happy to support you. I'm glad you enjoyed it so much. 💛
5.00 out of 5
Excellent
Recommendation
Absolutely good and open advice! Gladly again 👍🏼
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
04/07/2022Markus B.
Universal Reisen Comment from Universal Reisen:
Thank you very much, Mr. Bräuniger. We are very pleased!😊
5.00 out of 5
Excellent
Recommendation
Special strength:
Fulfillment of individual travel plans, compilation of travel modules
and always good competent advice.
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
04/05/2022Marion T.
Universal Reisen Comment from Universal Reisen:
Hello dear Mrs. Tiede, hello dear Mr. Tiede, Mrs. Zielske always enjoys advising you. Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
We also received excellent support and advice for our individually selected trip (flight, accommodation, etc)!
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Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
04/05/2022Christina S.
Universal Reisen Comment from Universal Reisen:
Hello dear Mrs. Schulte, thank you very much! Mrs. Zielske was very pleased😎
5.00 out of 5
Excellent
Recommendation
Ich habe nichts zu beanstanden. Ich hatte immer einen sehr netten Ansprechpartner. Egal wie kompliziert und unentschlossen ich auch war, hat Frau Zielske immer ein offenes Ohr gehabt und versucht mir zu helfen. Vielen Dank . Ich würde mich immer wieder an dieses Reisebüro wenden.
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
03/30/2022Susanne H.
Universal Reisen Comment from Universal Reisen:
Liebe Frau Harwardt, danke für die tolle Bewertung. Die Reiseberatung hat mir sehr viel Spaß gemacht. Gerade wenn eine Entscheidung nicht ganz so klar ist, sind meine langjährigen Reiseerfahrungen hilfreich. Ich freue mich auf unsere nächste gemeinsame Reiseplanung. 🏝 Uta Zielske
5.00 out of 5
Excellent
Recommendation
Unverwechselbar war die persönliche Ansprache und die Tatsache, dass wir von der Erledigung einzelner zeitraubender Dinge entlastet worden sind. Der Service war unaufdringlich, aber immer zielführend.
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
03/29/2022Dr. Ties M.
Universal Reisen Comment from Universal Reisen:
Lieber Herr Dr. Möckelmann, dankeschön für Ihre hervorragende Bewertung! "Unverwechselbar" passt sehr gut als Beschreibung. Frau Bergbohm hat sich sehr gefreut über Ihre Wortwahl und die Anerkennung Ihrer Reiseberatung.💚 Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
Sehr freundlich und auch bei häufigen Rückfragen sehr geduldig. 😊 Tolles Team..
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
03/29/2022A.
Universal Reisen Comment from Universal Reisen:
Lieben Dank für Ihre großartige Bewertung und Ihre netten begleitenden Worte. Wir freuen uns auf weitere Reisen, die wir für Sie planen dürfen.
5.00 out of 5
Excellent
Recommendation
Fr.Bergbohm hat sich immer zu unserer vollsten Zufriedenheit direkt um unsere Anliegen, Fragen und Wünsche gekümmert. Ich kann Sie als Reieberaterin sehr empfehlen.
Customer review & rating for:
Reiseberatung Universal Reisen in Lüneburg
03/29/2022Doreen K.
Universal Reisen Comment from Universal Reisen:
Herzlichen Dank für Ihre großartige Anerkennung der Reiseberatung. Frau Bergbohm hat sich sehr gefreut, dass sie sich so gut begleitet fühlen. 💚 Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
Bin rundum zufrieden. Würde eher im Reisebüro buchen als im Internet.
Customer review & rating for:
Ihre Erfahrungen mit Universal Reisen
01/14/2022M R.
Universal Reisen Comment from Universal Reisen:
Ganz lieben Dank für die wunderbare Bewertung. Wir freuen uns auf die nächste gemeinsame Reiseplanung. Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
Vielen Dank für die freundliche, kompetente und verlässliche Beratung und Organisation unserer Reise! Wir fühlten uns sehr gut betreut und sind begeistert. Das Reisebüro Universal Reisen ist sehr zu empfehlen, wir kommen gerne wieder!
Customer review & rating for:
Ihre Reise-Beratung bei Universal Reisen
01/11/2022Scherlinger W.
Universal Reisen Comment from Universal Reisen:
Dankeschön! Frau Bergbohm hat sich sehr gefreut, dass Sie sich so wohl gefühlt haben. Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
Ich buche seit Jahren bei Universal Reisen. Der Service ist super, die Mitarbeiter*Innen freundlich und zuvorkommend. Eine klare Empfehlung in dem Reisebüro zu buchen!
Customer review & rating for:
Ihre Erfahrungen mit Universal Reisen
01/09/2022A.
Universal Reisen Comment from Universal Reisen:
Danke für diese wertschätzende Bewertung liebe Amelie. Auch Du warst hier eine Weile Teil unseres Teams und hast jetzt einen eigenen Familienbetrieb. Wir freuen uns immer, Dich hier zu sehen ;-))! Heike Lessner Inh.
5.00 out of 5
Excellent
Recommendation
Kompetente und nette Beratung und das seit Jahren sprechen für dieses Reisebüro.
Customer review & rating for:
Ihre Erfahrungen mit Universal Reisen
01/08/2022Andrea E.
Universal Reisen Comment from Universal Reisen:
Danke euch für diese netten Worte und diese wunderbare Beurteilung. Wir freuen uns mit euch, dass es eine so schöne Reise war. Liebe Grüße Heike L.
5.00 out of 5
Excellent
Recommendation
Gute persönliche Beratung
Customer review & rating for:
Ihre Erfahrungen mit Universal Reisen
01/07/2022Gerhard E.
Universal Reisen Comment from Universal Reisen:
Danke für die Superbewertung. Wir freuen uns, wenn wir Sie wieder einmal in unserem Reisebüro begrüßen dürfen. Heike Lessner Inh.
252 Reviews from
4 other sources
4.77 out of 5
Excellent
5.00 out of 5
Excellent
25 reviews on Google Maps
 
05/25/2022
5.00 out of 5
Excellent
4 reviews on Facebook
 
03/18/2022
4.80 out of 5
Excellent
95 reviews on Trustpilot
 
09/22/2018
4.70 out of 5
Excellent
128 reviews on Trustpilot
 
09/20/2018
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All reviews and experiences about Universal Reisen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/26/2018  |  Last update: 05/23/2022   |  Report profile

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