Hello all,
we had our six year old motorhome at Venalo in Bühl and chose the 9H+ ceramic sealant.
So I can only report the BEST from Venalo.
About the appointment:
I am very busy at work and unfortunately live 210km away from Venalo in Bühl, it really went back and forth for months until we found a suitable date, since we also have seasonal license plates.
The Venalo team is really very patient (...thank you !) and totally flexible. Our Womo was there for over a week because we couldn't pick it up earlier.
Vehicle reception:
We were greeted very nicely and it went then also immediately out to our camper. First it was about existing damage, then we were explained to the smallest detail what is made and what that might mean for one or the other bonding.
When saying goodbye, I was really the feeling: "Here you are really in good hands!!! " conveyed.
While our motorhome was being prepared for ceramic sealing, Venalo contacted me about a sticker on the front of the T-hood that could no longer be saved and whether you could remove it,..... Yeah sure, no issue, get rid of it.
Then there were still problems with 2 seals, they were so old, loose and porous, which would also have to be removed,....also for this my o.k.
To the collection:
We drove to the yard of Venalo and I could not believe my eyes. We have immediately endeckt our motorhome and were just amazed.
So I have not seen our motorhome shine even when buying new, it was the hammer!!!
Black streaks, scratches in the windows, streak shots from trees and bushes, faded spots on bonding etc.
....Everything newer like new again !!!!
We were received then also directly at the camper (there we stood already vooler joy).
We were explained what the problems were, where there were difficulties and how they were fixed.
But: The final result was the hit!!!
After that, it was all about the care of the ceramic sealant. For this we got a surprise package. In this package are for all purposes the RIGHT cleaners with 2 professional microfiber towels thereby.It was explained each cleaner, when and how to use it.
Since certainly everyone is as enthusiastic as we are when picking up his vehicle from Venalo and perhaps only listens with one ear, there is also again a written instruction for the cleaners.
I can only say: no matter what your vehicle looks like and how old it is, I think Venalo will make YOUR SCHÄTZCHEN appear in new GLANCE. The staff took their time, discussed everything in detail, explained everything and answered every question (and my wife had many questions).
Many thanks to the WHOLE VENALO TEAM BÜHL, you are SPITZE!!! We are already looking forward to our annual warranty contact with you !!!!
THANK YOU VERY MUCH!!!!!!
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