Verbraucherdienst e.V.

Verbraucherdienst e.V. - Consumer protection for debt collection demands and subscription traps

Verbraucherdienst e.V.
4.70 out of 5
Excellent
744 Reviews
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Contact information
The aim of Verbraucherdienst e.V. is to provide consumers with competent help with their problems. These include difficulties with debt collection, yellow pages, capital investments, warning copyright and labor law and Hartz4.
We want to educate, offer help and improve consumer protection.
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Contact information

Verbraucherdienst e.V.
Gänsemarkt 47
45127 Essen
Germany

Contact person
Verbraucherdienst e.V.

Opening hours

Tuesday 08:00 am-01:00 pm
02:00 pm-05:00 pm

Websites & Profiles

98% Recommended
5 stars 275
4 stars 46
1 star 3
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.62)
Cost-performance ratio
Excellent (4.53)
Top competencies

Customer loyalty

4.87 out of 5
46 Reviews

Goal orientation

4.91 out of 5
44 Reviews

Customer satisfaction

4.84 out of 5
45 Reviews

333 Reviews on ProvenExpert.com

4.73 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We would like to thank you for the successful handling of the case. We were very satisfied.
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Customer review & rating for:
Verbraucherdienst e.V.
05/31/2022Anonymously
5.00 out of 5
Excellent
Recommendation
I am completely satisfied. Would recommend it further
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Customer review & rating for:
Verbraucherdienst e.V.
05/31/2022Karola P.
4.60 out of 5
Excellent
Recommendation
Everything worked out great and I got my right. I am super happy and grateful. The only thing that is a bit stupid is that you get no feedback in between what is happening, but then the sudden notification that you have won is great.
Many many thanks
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Customer review & rating for:
Verbraucherdienst e.V.
05/31/2022B.
5.00 out of 5
Excellent
Recommendation
Had strong problems with Pro City Consulting and are very, very. very grateful to the consumer service.
We had little contact, they took care of this matter as agreed, only membership in the association was a condition. Where, of course, we remain.
In this sense dear consumer service, many many thanks and best regards.
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2022Martin S.
4.00 out of 5
Good
Recommendation
On the result, the perseverance and support.of the consumer service.
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Customer review & rating for:
Verbraucherdienst e.V.
03/04/2022Anonymously
4.60 out of 5
Excellent
Recommendation
I would recommend Consumer Services to my colleagues in my industry anytime.
Sometimes I was a little unsure of where the current process stood. More communication in the form of a short email would have helped to resolve my uncertainty. I would like to thank all employees for their good work. Great!
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Customer review & rating for:
Verbraucherdienst e.V.
12/13/2021Anonymously
4.20 out of 5
Good
Recommendation
My problems have all been taken care of to my complete satisfaction. Some information would have been super, Could never know what is the status and what results have been achieved. Since no further monetary claims have been received from the dubious so-called companies, I have concluded that these cases have been closed. No consultation had ever taken place. Thank you
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Customer review & rating for:
Verbraucherdienst e.V.
09/19/2021Andreas J.
4.62 out of 5
Excellent
Recommendation
Simply sensational. I had two problematic cases at the same time. Both were successfully contested and both were cancelled by the other party. On a scale of ten, I rate the service from the consumer service (and the law firm in the background) as 9.5. The missing 0.5 is due to the fact that there was almost no communication about the status of the proceedings, even after multiple requests. But in the end, what matters is what comes out, and the result is sensationally good.
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Customer review & rating for:
Verbraucherdienst e.V.
09/14/2021Maximilian S.
4.60 out of 5
Excellent
Recommendation
Competent advice and fast action in the procedure
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Customer review & rating for:
Verbraucherdienst e.V.
09/09/2021Anonymously
4.80 out of 5
Excellent
Recommendation
After some start-up difficulties problem-free implementation and very good result
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Customer review & rating for:
Verbraucherdienst e.V.
09/02/2021Thomas G.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the service, it can meet everyone times in such a situation to come, one should
should therefore be very careful with phone calls and hang up immediately if necessary. that is my experience I have collected. Thank you very much for the help, greetings B.M.
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Customer review & rating for:
Verbraucherdienst e.V.
09/02/2021Bernd M.
5.00 out of 5
Excellent
Recommendation
Verbraucherdienst e.V. makes the impossible come true. After many long months of permanent noise nuisance from the neighborhood, I can finally find peace within my four walls again. Tremendous legal skills with strict enforcement! One feels very well taken care of. Without much ado, action is simply taken. I can recommend the association without reservation.
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Customer review & rating for:
Verbraucherdienst e.V.
08/13/2021Anna K.
3.36 out of 5
Average
Recommendation
I have used the consumer service twice in 2.5 years. The problems were eliminated. Unfortunately, no featback comes. I write an e-mail and do not know if it has arrived. There is no short info, what the processing status is. Whether someone goes at all with it. One hangs in the air. Until the time when the e-mail comes that everything is done. In this time without answers I have quit. Nobody is interested in why I quit. All that comes is a confirmation. So on balance positive, but you could do much better. mfG Ralf Biel
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Customer review & rating for:
Verbraucherdienst e.V.
07/13/2021Ralf B.
5.00 out of 5
Excellent
Recommendation
The handling of my matter was very straightforward and goal-oriented, with the interests of the consumer in the foreground. Great association and continued success!
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Customer review & rating for:
Verbraucherdienst e.V.
05/22/2021Benedikt R.
4.80 out of 5
Excellent
Recommendation
With a problem I was super advised and the lawyer was very competent
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Customer review & rating for:
Verbraucherdienst e.V.
05/19/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Very good and competent help in every area.
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Customer review & rating for:
Verbraucherdienst e.V.
05/19/2021Stefan S.
5.00 out of 5
Excellent
Recommendation
Super nice and helpful. Am very satisfied and happy about the help.
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Customer review & rating for:
Verbraucherdienst e.V.
05/12/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Super satisfied with everything always gladly again.kind regards Torsten Fehring
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Customer review & rating for:
Verbraucherdienst e.V.
05/12/2021Torstem F.
4.00 out of 5
Good
Recommendation
I am very satisfied with the quick treatment of the lawyer dr. Mueller and would like to thank him on this way once again cordially for his performed work.
THANKS HR . DR. MULLER
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Customer review & rating for:
Verbraucherdienst e.V.
05/12/2021Wolfgang S.
5.00 out of 5
Excellent
Recommendation
Because you are very helped and well advised.
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Customer review & rating for:
Verbraucherdienst e.V.
02/25/2021Erika W.
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All reviews and experiences about Verbraucherdienst e.V. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/22/2016  |  Last update: 05/31/2022   |  Report profile

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