Verbraucherdienst e.V.

Verbraucherdienst e.V. - Consumer protection for debt collection demands and subscription traps

Contact information
The aim of Verbraucherdienst e.V. is to provide consumers with competent help with their problems. These include difficulties with debt collection, yellow pages, capital investments, warning copyright and labor law and Hartz4.
We want to educate, offer help and improve consumer protection.

Contact information

Verbraucherdienst e.V.
Gänsemarkt 47
45127 Essen
Germany

Contact person
Verbraucherdienst e.V.

98% Recommended
Excellent (4.65)
Cost-performance ratio
Excellent (4.54)
Top competencies

Customer loyalty

4.88 out of 5
51 Reviews

Project success

4.90 out of 5
50 Reviews

Goal orientation

4.90 out of 5
50 Reviews

374 Reviews on ProvenExpert.com

4.74 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I am so glad and grateful that I contacted Verbraucherdienst. eV straight away!
Although I thought that in my case, canceling a "contract" I had stupidly entered into via an "online coaching " would be futile, the staff at Verbraucherdienst helped me so competently and quickly - they explained to me in the first place that I had (certainly not the only one) fallen for a scam and explained every single step that needed to be taken in a way that was easy to understand ... They helped me so much! Thank you so much!
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Customer review & rating for:
Verbraucherdienst e.V.
06/17/2024Claudia M.
5.00 out of 5
Excellent
Recommendation
Super đź‘Ť
Customer review & rating for:
Verbraucherdienst e.V.
05/22/2024Michaela M.
5.00 out of 5
Excellent
Recommendation
Very competent and fast help. Unconditional recommendation.
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Customer review & rating for:
Verbraucherdienst e.V.
03/30/2024Lutz K.
5.00 out of 5
Excellent
Recommendation
Very competent employees who explain the whole procedure clearly and concisely. I have nothing to complain about Employees were always available very quickly by phone or email. many thanks for everything!
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Customer review & rating for:
Verbraucherdienst e.V.
02/26/2024K.
4.40 out of 5
Good
Recommendation
Quick resolution of the problem
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Customer review & rating for:
Verbraucherdienst e.V.
12/31/2023Helmut S.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent! I was helped with my case without the help of the consumer service I would not have made it!
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Customer review & rating for:
Verbraucherdienst e.V.
08/20/2023Anonymously
4.96 out of 5
Excellent
Recommendation
The conversations with the secretariat were very efficient, callbacks could be relied upon.
The RA was first class - I experienced for the first time that the RA was really committed to my cause/damage.
I got a great desire to denounce the crooks flying around the net with their false promises.

Thank you very much. The verbraucherdienst e.v. gives me confidence again that something can be straightened out.
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Customer review & rating for:
Verbraucherdienst e.V.
08/20/2023Jörg L.
5.00 out of 5
Excellent
Recommendation
The consumer service e. V. has helped me very quickly uncomplicated. At a price that is absolutely okay. Thank you
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Customer review & rating for:
Verbraucherdienst e.V.
07/07/2023Andreas H.
5.00 out of 5
Excellent
Recommendation
I am surprised how uncomplicatedly I have been helped with my problem here.
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Customer review & rating for:
Verbraucherdienst e.V.
06/25/2023Thorsten H.
5.00 out of 5
Excellent
Recommendation
In an emergency, the consumer service is a great help. You don't have to worry about almost anything yourself.
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Customer review & rating for:
Verbraucherdienst e.V.
06/16/2023Thomas S.
5.00 out of 5
Excellent
Recommendation
Very fast processing and still very helpful. I was the recommended.
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Customer review & rating for:
Verbraucherdienst e.V.
06/05/2023Hamid T.
5.00 out of 5
Excellent
Recommendation
I was helped in a flash after a failed contract with Copecart and a related half-assed coaching. Many thanks for that !
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Customer review & rating for:
Verbraucherdienst e.V.
05/30/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Fast, competent advice and good solutions.
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Customer review & rating for:
Verbraucherdienst e.V.
05/30/2023Rainer D.
4.80 out of 5
Excellent
Recommendation
My experience with Verbraucherdienst e.V. has been positive.
Of course, I incurred costs, since the consumer service is only active for members and I first had to acquire a membership. But I was informed about this in advance and agreed to it. Even if I usually had doubts whether or what the cooperating lawyer would achieve in my matter, Ms. A. Krause always managed to calm me down.
Without any further costs, the file of my matter against CopeCart/PayPal was closed on 17.05 in my favor.
For this, I would like to express my sincere thanks to Verbraucherdienst e.V..

24.05.2023
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Helena S.
5.00 out of 5
Excellent
Recommendation
I am totally thrilled and would do it again and again and recommend it to everyone. My case was closed within a week.
Many thanks to the team consumer service.

Kind regards,
Carina Gänzler
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Carina G.
4.67 out of 5
Excellent
Recommendation
The consumer service has helped me in a problem that I would NEVER have solved alone without this competence and support and not at all with this great result. I am grateful for this support from the bottom of my heart.

However, the request for feedback is a bit hasty for me, since not all actions have been completed for me visibly. The refund was only announced to me today and the lawyer's invoice is still pending. And yet the next reminder for feedback has already arrived. This is a bit unfortunate, but it does not diminish the great success of the consumer service and my gratitude.
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Karin S.
5.00 out of 5
Excellent
Recommendation
I was helped at any time, in a nice way and whiteness. One has also felt safe here. Thank you for everything!
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Customer review & rating for:
Verbraucherdienst e.V.
05/24/2023Kevin S.
5.00 out of 5
Excellent
Recommendation
In our case, the best result has been achieved.
Very good and friendly advice.
Thank you again
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Customer review & rating for:
Verbraucherdienst e.V.
05/23/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We are simply delighted with them thank you
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Customer review & rating for:
Verbraucherdienst e.V.
05/17/2023Peter Und James F.
5.00 out of 5
Excellent
Recommendation
Competent people who really help. Thanks to the consumer service I got out of the credit contract with a dubious online coach. Saved almost 4,000 euros. Super, keep up the good work!!!
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Customer review & rating for:
Verbraucherdienst e.V.
05/17/2023Sven W.
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All reviews and experiences about Verbraucherdienst e.V. are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/22/2016  |  Last update: 07/16/2024   |  Report profile

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