I was a member for several years. The EC tax was always taken care of but unfortunately tips and personal contact were missing. Also email's were never answered or heeded. Service by the book! Unfortunately .... Only when I quit I was contacted several times! . And finally: I have paid the maximum amount .
Mr. Neumann always gives me very nice and friendly advice. Since it is very difficult to reach him by phone, I leave a message on the answering machine and usually get a call back from his employee, Mr. Heitjohann, who always does his best. I would not want to go to any other advice center and I am also very happy that the handling of the Corona crisis was so unproblematic. Even though the tax office took a very long time with the payment this year.
This VLH advice center has been doing our tax return for several years and we are always very satisfied. Due to Corona, customer service has been a bit slow the last 2 years and it has taken a bit longer to complete than usual, but I'm sure that will change when a personal consultation is available again. Thank you very much.
Unfortunately, there were some irritations, since tax office had sent out a total of 3 different notices. Let's see if the last notice is now final ...
Otherwise, good processing and clarification of inquiries.
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Profile active since 11/20/2018 | Last update: 03/15/2022
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