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A balcony category could not be booked as there are only a few rooms with a balcony. The All or None request would not have allowed us to accommodate all guests in the fantastic Palace Bellvue. One customer requested this room type separately and was therefore able to change to a balcony room on the second day. Of course we try to help when people ask us about it. We were also on site. Of course, we have no influence on the short-term closure of a section of the railroad line.