Whirlpool & Living GmbH

New wellness place for home & garden

Whirlpool & Living GmbH
1,060 Reviews i
published (96%)
out of 1,109 reviews
Contact information
With a lot of heart and soul, experience and know-how, Whirlpool & Living makes your dreams of well-being come true. Treat yourself to rest and relaxation in our selected whirlpools or let our high-quality heat degree saunas conjure up a unique retreat in your bathroom or garden. Whirlpool & Living knows how to do it!

Contact information

Whirlpool & Living GmbH
Herbert-Ludwig-Str. 2
28832 Achim
Germany
Directions

Opening hours

Wednesday 08:00 am-05:00 pm
Review from 02/16/2022  
4.75 out of 5
Excellent
Recommendation
Quality
Service on offer
Services
Information
Value
Top competencies

Atmosphere

4.67 out of 5
179 Reviews

Professionalism

4.56 out of 5
191 Reviews

Customer loyalty

4.54 out of 5
189 Reviews

773 Reviews on ProvenExpert.com

4.75 out of 5
Excellent
Recommendation
The on-site consultation by the Kelle family was super friendly and goal-oriented. We felt very comfortable and are very satisfied with the complete processing afterwards. It should be cheaper. But who wants quality.... ;-)
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Customer review & rating for:
Whirlpool & Living GmbH
02/16/2022Sascha M.
4.93 out of 5
Excellent
Recommendation
We were very satisfied with the delivery, the staff who delivered our hot tub were very friendly and helpful. a big thank you to the two gentlemen....
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Customer review & rating for:
Whirlpool & Living GmbH
02/15/2022Anonymously
5.00 out of 5
Excellent
Recommendation
In a very difficult time for all suppliers, we unfortunately also had to wait unusually long for the delivery of our whirlpool. In relevant forums, you could read again and again how annoyed and partly abandoned the customers were with this problem. We didn't like that either, we would have preferred to have it sooner rather than later. However, Whirlpool & Living kept us informed about the current situation and finally we found a solution together.
Now we have our dream whirlpool for half a year and are really very satisfied, don't want to miss it anymore.
The service is impeccable, from the consultation to the sale to the support by the office staff and ultimately the service technicians on site, who breathe the "life" into the whole thing and pass on their experience to us, that's worth its weight in gold !!!
Warm greetings at this point also to Gelnhausen , we will be happy to come again!
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Customer review & rating for:
Whirlpool & Living GmbH
02/03/2022K.
4.60 out of 5
Excellent
Recommendation
After a long wait, which was however due to the worldwide supply situation, our new pool was delivered on time, assembled and put into operation. The instruction by the installers was very good and we use the hot tub almost daily. We still need some practice and routine when it comes to water maintenance, but it will be fine. We are very happy with our decision and would order again at any time from the partner in Wandlitz.
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Customer review & rating for:
Whirlpool & Living GmbH
02/01/2022Marco M.
5.00 out of 5
Excellent
Recommendation
Excellent advice from Ms. Rupp and Mr. Frisch. The service staff from Karlsbad also did a very good job. We can definitely recommend the service and the hot tub.
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Customer review & rating for:
Whirlpool & Living GmbH
01/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Customer service (technician) was very competent and nice. We would always recommend the company!
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Customer review & rating for:
Whirlpool & Living GmbH
12/24/2021Christoph K.
5.00 out of 5
Excellent
Recommendation
Very good advice on the phone.Always help with problems.We can the team of Whirllpool &Living
in any case recommend.
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Customer review & rating for:
Whirlpool & Living GmbH
12/23/2021Günter G.
4.60 out of 5
Excellent
Recommendation
The all around package ,delivery ,assembly and information was very good .
We are very satisfied and go every day in our whirlpool
Thank you
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
08/04/2021Anonymously
4.06 out of 5
Good
Recommendation
The customer advisor Ms. Feldmann even sent photos via WhatsApp in times of Corona to be able to make a material/color selection. And has even answered during her vacation further questions or names to which one can turn. Thanks again for that...
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/30/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I am fully satisfied with the advice and processing and can only recommend your company.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/29/2021L.
5.00 out of 5
Excellent
Recommendation
Great service, very thorough personal on-site advice on pool maintenance, everything wonderful.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/23/2021Familie Horn, K.
5.00 out of 5
Excellent
Recommendation
Fast and competent!!!
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/23/2021W.
3.64 out of 5
Good
Recommendation
The whirlpool is very flexible
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/22/2021Löbel V.
4.00 out of 5
Good
Recommendation
Very nice seller everything has been delivered top
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/19/2021Anonymously
5.00 out of 5
Excellent
Recommendation
The customer service came later than agreed. But this was due to the customer before.
The recommendations for adjusting the water quality were very useful.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/15/2021H.
5.00 out of 5
Excellent
Recommendation
Professional tips from Mr. Heidorn
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/13/2021Peter H.
5.00 out of 5
Excellent
Recommendation
Very good advice, fast delivery and great assembly time through the dealer.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/11/2021H.
4.80 out of 5
Excellent
Recommendation
Very friendly and personal advice
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/09/2021W.
3.63 out of 5
Good
Recommendation
I had to have my softub covered with a new liner. The telephone consultation by Ms. Nele Albrecht always seemed extremely competent and friendly, and she was always able to help me quickly with any follow-up questions.
The big disappointment was the first repair appointment. 2 employees attached the new liner completely unprofessionally in my eyes. The screens that the filter is put on were loose, as was the LED lighting. Also, the massage jets were not mounted properly, which meant that after the initial filling after less than a day, half of the water had already leaked out of the pool again. With a repair price of about 1800 €, this is absolutely unacceptable in my eyes. For the thus wasted water filling incl. all already added care products that you use during the initial filling, I would have liked a small voluntary compensation.

10 days after I reported that the pool was losing water, then came an extremely competent and very friendly colleague (Mr. Dejan Justa), who immediately recognized the poor work of his colleagues and could then also fix it by mounting all nozzles properly tight.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/07/2021Sebastian G.
5.00 out of 5
Excellent
Recommendation
Competent advice.
Very good accessibility.
Good service. Reasonable prices for spare parts.
You feel well advised.
Simply everything is great and you have a very high quality product which increases the well-being and quality of life.
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Customer review & rating for:
Whirlpool & Living Umfrage - ab 04.11.2019
07/04/2021S.
287 Reviews from
7 other sources
4.70 out of 5
Excellent
5.00 out of 5
Excellent
22 reviews on Facebook
 
01/19/2021
4.70 out of 5
Excellent
43 reviews on Google
 
04/20/2022
4.70 out of 5
Excellent
50 reviews on Google
 
05/26/2022
4.70 out of 5
Excellent
7 reviews on Google Maps
 
12/13/2020
4.70 out of 5
Excellent
18 reviews on Facebook
 
10/31/2020
4.70 out of 5
Excellent
141 reviews on Google
 
06/09/2022
3.70 out of 5
Good
6 reviews on Google
 
07/10/2020
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* All reviews and experiences about Whirlpool & Living GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/08/2019  |  Last update: 03/01/2022   |  Report profile

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