Wickenhäuser Automobile GmbH & Co. KG

Recall action successfully carried out

very friendly and very competent team! as always excellent * Thank you very much * Bravo!

Very friendly and competent staff and service 😊

The reduced stars in the handling do not refer to the sales consultant, but to the Wickenhäuser back office, which was called in shortly before the delivery of the new car. In the end, all delivery modalities were handled in an exemplary manner by the sales consultant, Mr. Ravi. Many thanks to Mr. Ravi, who was always available to answer our questions during the entire sales process!

My consultant was Mr. Grasso. Very nice and helpful who has tried everything that I get my car as soon as possible.this is my second car I buy from you and am very satisfied.

As always, perfect service, fast processing, and cordial customer contact!
Gladly again!

everything is fine

Very friendly staff

Extremely long delivery time without info

Mr. Schmidt Dirk from Eching, has been the best advisor on our side for years when it comes to Opel.

In principle, the diagnosis and repair went well. The costs were high, whether reasonable I can not judge. The existing warranty was credited, as far as I can see correct, but it covered only a small part of the costs. What is particularly odd is that about 2 weeks after every appointment (inspection, seasonal check or repair) at this garage, the engine oil warning light comes on. Either it is a big coincidence that there is always an oil change after every appointment (but this is not noticed and fixed directly during the appointment), or the control unit is programmed accordingly (so that it outputs the error shortly), or a corresponding reset is forgotten by the workshop.

Friendly service - always patient - do everything possible / even impossible.
- very sympathetic reception !!!

I am very satisfied with my current salesperson. He is always very friendly and highly competent when giving advice. He takes the customer's current circumstances into account so that he can provide adequate advice.

Very friendly and helpful staff. Will be happy to come again!

Good advice

Sale went smoothly. At pickup I had to wait a bit (why I should wait 2 hours for a real-time transfer is beyond me) and winter tires and floor mats were not there. Seller wanted to send them to me. When after 4 weeks nothing was there, I asked. The salesman was sick or not available. Nevertheless, a very nice employee from the spare parts department helped me. Everything was handled very well, and you can tell that the whole team is focused on customer satisfaction. The solution was in the foreground and not the problem. Many thanks

As always all very friendly and fast service!

Very unfriendly employee at the service center

Service at the reception, after-sales service of the workshop is particularly noteworthy...
It could be cheaper....other than that I am fully satisfied.... 8-)

As always, for years, 1A