Zugprofi

Alpine panoramic tours in luxury trains with up to 55% price savings!

Zugprofi
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.82 out of 5
Excellent
514 Reviews
Contact information
Learn how you can experience the gigantic "Unesco World Heritage Route" with the Bernina Express and the Glacier Express at a reasonable price from the train professional.

My name is Wolfgang Ciliox and I will help you,
that the most famous panorama railroads of the alpine world become an unforgettable experience for you....

Contact information

Zugprofi
Industriestr. 42
35684 Dillenburg
Germany
Directions

Contact person
Wolfgang Ciliox

99% Recommended
Excellent (4.84)
Cost-performance ratio
Excellent (4.73)
Top competencies

Customer loyalty

4.83 out of 5
145 Reviews

Professionalism

4.85 out of 5
144 Reviews

Sustainability

4.84 out of 5
141 Reviews

514 Reviews on ProvenExpert.com

4.82 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Good organization and support. Customer wishes are taken into account, and we will consider ZugProfi for our next trip to Switzerland.
Keep up the good work.
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Customer review & rating for:
Zugprofi
05/09/2024B.
5.00 out of 5
Excellent
Recommendation
The wonderful trip was very well organized. The two hotels were
very friendly staff, attractive rooms and good food - what more do you need?
what more do you need? Oh yes, Zugprofi even provided good weather.
Traveling on the wonderful panoramic train was really fun.
Simply a great trip.
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Customer review & rating for:
Zugprofi
05/08/2024Silvia M.
5.00 out of 5
Excellent
Recommendation
Excellent service with the best advice. Very nice trip with great hotels. We were very satisfied. All in all, highly recommended!
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Customer review & rating for:
Zugprofi
03/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Good advice, organization and a great offer.
Highly recommended.
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Customer review & rating for:
Zugprofi
02/02/2024Renate H.
5.00 out of 5
Excellent
Recommendation
In September we had a wonderful 8-day trip from Zermatt to St. Moritz.
We won't describe the chaotic train journeys in Germany any further.
First of all, thanks to the train professionals for the organization and to Mr. Akin for his detailed explanations and tips.
We had a nice room with a great view of the Matterhorn at the Hotel Holiday in Zermatt, with its friendly staff. We had dinner in the highly recommended Walliserstuben. We always had a nice chat with the owners, who were happy to accommodate our wishes and were very friendly and accommodating.
Thanks to the great weather, we were able to fully enjoy our own activities or boat and train trips.
In St. Moritz, we were given a freshly renovated room at the Hotel Europa, which also had friendly staff. It didn't have any old furniture as described in other posts. However, we would only give the hotel 3.5 stars.
It was a great trip. The 1st class Joker is also recommended.
The train rides on the Glacier and Bernina Express are impressive and fascinating.
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Customer review & rating for:
Zugprofi
11/13/2023Anonymously
5.00 out of 5
Excellent
Recommendation
We especially liked the free rides on buses and trains, mountain railroads and gondolas. The hotels were very well chosen, we felt comfortable. Everything was well organized and their staff always took good care of us.
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Customer review & rating for:
Zugprofi
10/28/2023Anette K.
Zugprofi Comment from Zugprofi:
We are pleased to hear that the free rides on buses, trains, cable cars and gondolas were a highlight of your trip and that you enjoyed the hotels.
Thank you for your feedback and appreciation of these aspects of your trip.
5.00 out of 5
Excellent
Recommendation
Reliable preparation
always available in advance of the trip
attractive combination of train ride and landscape experience
The execution of the trip fully meets the expectations
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Customer review & rating for:
Zugprofi
10/26/2023Anonymously
Zugprofi Comment from Zugprofi:
The reliable preparation and availability at any time in advance of the trip are very important to us. The attractive combination of train ride and landscape experience has met your expectations. Thank you for your feedback and the positive assessment of your travel experience.
5.00 out of 5
Excellent
Recommendation
The seat reservations were optimal for the respective route. Problems occurring during the return trip were identified during the trip. The information for the return trip was updated and this and new seat reservations were communicated by mail.
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Customer review & rating for:
Zugprofi
10/25/2023Anonymously
Zugprofi Comment from Zugprofi:
The seat reservations were optimally matched to the respective route. We are very pleased that any problems that arose on the return journey were identified during the trip and the details for the return journey were updated, including new seat reservations.
5.00 out of 5
Excellent
Recommendation
All travel documents were perfectly coordinated and completed.
The combination (Central Switzerland/Eastern Switzerland) was ideal.
The hotels were good and the food was excellent.
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Customer review & rating for:
Zugprofi
10/12/2023Andreas Q.
Zugprofi Comment from Zugprofi:
It is gratifying to hear that all the travel documents were perfectly matched and the regions were ideal for your needs. The hotels and food also met your expectations - thank you for your feedback on the travel experience.
5.00 out of 5
Excellent
Recommendation
I got acquainted with Zugprofi for the first time with the "9-day Panoramabahn vacation in the regions of Zermatt and St. Moritz". I especially appreciated the wonderful accurate preparation - tickets ud train connections, accommodation. I always felt taken care of and accompanied in the friendliest way, from booking to the whole trip. At the same time, the 'breathing' approach: in addition to firmly scheduled activities - for example, ride on the Glacier and Bernina Express - possibility of their own design of the remaining days of the vacation. But also the again 'led', accompanied with tips for and guidance of hikes, excursions by train or mountain railroads, which have always fit. I can only recommend the tour . I can well imagine that I will soon also once another trip with train professional Ciliox.
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Customer review & rating for:
Zugprofi
10/12/2023Anonymously
Zugprofi Comment from Zugprofi:
Thank you for your feedback on your 9-day Panoramabahn vacation in the Zermatt and St. Moritz regions. We are pleased that you appreciated the accurate preparation and friendly guidance from booking to travel. The "breathing" approach with firmly scheduled activities as well as the freedom to organize your remaining vacation days yourself sounds like an ideal balance. The tips and instructions for hikes and excursions added to your travel experience. Thank you for recommending the tour and considering taking more trips with Zugprofi in the future. Thank you for your trust and recommendation!
5.00 out of 5
Excellent
Recommendation
Good elaboration with many useful tips. Absolutely recommendable.
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Customer review & rating for:
Zugprofi
10/12/2023Anonymously
Zugprofi Comment from Zugprofi:
Your recommendation is a valuable confirmation of our quality.
Thank you for your feedback.
5.00 out of 5
Excellent
Recommendation
Our 9-day trip to Zermatt and St. Moritz was perfectly organized. Particularly noteworthy is the patience of Mr. Akin, who had a detailed answer to really every one of our many questions in advance. The hotels were well chosen. We especially enjoyed our stay at the Bernina House. Thanks to the many excursion tips from Mr. Akin and the perfect weather, we were able to explore an incredible amount on our own in the one week - quite apart from the trip on the two panorama trains (Zermatt, Gornergrat, Thun with a boat trip on Lake Thun, Interlaken, Harder Kulm funicular, the wonderful Bernina route to Alp Grüm several times, Diavolezza, Muottas Muragl and Corvatsch cable cars). We had an excellent time in every respect.
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Customer review & rating for:
Zugprofi
10/11/2023Anonymously
Zugprofi Comment from Zugprofi:
Your satisfaction about perfect organization of the 9-day trip to Zermatt and St. Moritz pleases us.
It sounds like an impressive trip with many exciting activities and explorations, from the panoramic train rides to the excursion tips and perfect weather. You enjoyed the choice of hotels and especially your stay at the Bernina House. Thank you for sharing your positive experience.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Zugprofi
10/11/2023Anonymously
Zugprofi Comment from Zugprofi:
It is great to hear that you received very good advice. Good advice is critical to a positive travel experience.
5.00 out of 5
Excellent
Recommendation
For a first-time use of the Zugprofi service, the scope of preparations and the coincidence of hotel selection (including booking) and found reality have convinced very well. The proposed schedule and the possibility of further individual arrangements were also a very positive experience for us.
D. Zappe
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Customer review & rating for:
Zugprofi
10/11/2023Dietmar Z.
Zugprofi Comment from Zugprofi:
We are very pleased that your first use of the Zugprofi service was so convincing and positive.
The possibility of further individualization has enriched your experience even more.
Thank you very much Mr. Zappe.
4.80 out of 5
Excellent
Recommendation
Even small travel companies can do a lot. Thank you!
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Customer review & rating for:
Zugprofi
10/11/2023R.
Zugprofi Comment from Zugprofi:
Absolutely! The personal attention and care they can offer their customers often makes all the difference. Thank you for your feedback!
5.00 out of 5
Excellent
Recommendation
very good planning, great tips for further personalization of the trip;
We were particularly satisfied with the Hotel Europa in Champfer/ St.Moritz: extremely friendly staff, excellent, imaginative cuisine.
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Customer review & rating for:
Zugprofi
10/10/2023Martha S.
Zugprofi Comment from Zugprofi:
The very good planning and the helpful tips for the further arrangement of your trip certainly contributed to the fact that you had a wonderful experience. It is nice that the Hotel Europa in Champfer/St. Moritz was particularly satisfying. These are important factors that make a stay particularly enjoyable.
Thank you for sharing your positive experience.
4.80 out of 5
Excellent
Recommendation
The train professionals are competent and always friendly.
Everything worked out very well.
You got more than expected.
High praise for the organizers.
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Customer review & rating for:
Zugprofi
10/06/2023Heike L.
Zugprofi Comment from Zugprofi:
Super that everything went smoothly and that you were extremely satisfied with our services.
4.87 out of 5
Excellent
Recommendation
Very careful travel planning, very good and personal advice during booking
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Customer review & rating for:
Zugprofi
10/05/2023Anonymously
Zugprofi Comment from Zugprofi:
A rating of 4.87 out of 5 stars speaks for an extremely positive experience. Thank you very much!
5.00 out of 5
Excellent
Recommendation
Excellent from the very detailed and pleasing presentation to the always prompt and clear advice and the qualitatively coherent execution of the offered trip.
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Customer review & rating for:
Zugprofi
10/04/2023Anonymously
Zugprofi Comment from Zugprofi:
It is great to hear that your experience was so positive from start to finish. From the very detailed and engaging presentation to the always prompt and clear advice as well as the quality execution of the trip offered, all these elements undoubtedly contribute to making your travel experience special.
5.00 out of 5
Excellent
Recommendation
Because of the excellent detailed planning
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Customer review & rating for:
Zugprofi
10/03/2023Harald F.
Zugprofi Comment from Zugprofi:
Thank you for the 5 star award for outstanding detailed planning!
This is a great recognition for the care that was put into the preparation of your trip.
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All reviews and experiences about Zugprofi are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/18/2017  |  Last update: 05/22/2024   |  Report profile

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