I bought an e-bike by phone after internet research. Advice and purchase friendly and courteous.
The delivery time was 9 days. In repeated inquiries on my part, patience was urged. Only on my demand to give me the carrier u. Phone, I received the desired within 20 minutes and I learned from the carrier that the bike was in the delivery warehouse and could arrange the delivery date. If in the service, for a delivery over 9 days, there would have been an intermediate message about the supply chain, this would be an overall performance with 5 stars. Perhaps there is potential here to improve the service.
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