Ab in den Bus GmbH

Bus tours from your doorstep ● Germany & Europe ● High quality travel program

Contact information
We are a bus operator founded in 2020 that benefits from the knowledge of a whole number of experienced tour operators who have been working in the tour operator and travel agency business for decades. Enjoy with us trips to Hamburg, Dresden,...

Contact information

Ab in den Bus GmbH
Friedensstraße 22A
41564 Kaarst
Germany
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Ab in den Bus GmbH

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97% Recommended
5 stars 57
4 stars 31
1 star 0
Good (4.48)
Cost-performance ratio
Good (4.33)
Top competencies

Customer loyalty

4.83 out of 5
30 Reviews

Customer satisfaction

4.70 out of 5
30 Reviews

Professionalism

4.77 out of 5
26 Reviews

91 Reviews on ProvenExpert.com

4.54 out of 5
Excellent
4.80 out of 5
Excellent
Recommendation
Doorstep collection 👍🏻top
Great buses 👍🏻
Travel arrangements and program 👍🏻
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03/06/2024Christa-Katharina R.
4.00 out of 5
Good
Recommendation
Home pick-up!!! Travel companion must get more involved, react when suitcases are damaged, even if he only finds out later, pick up the phone immediately when MSN is standing at an unknown airport and doesn't know where the buses are. It took him a while to pull out his phone. Someone from the group had had Kageplan Cologne sent to him, another was asking, I drew his attention to service people...no reaction. So we wasted half an hour "". And it's really stupid if you can't reach the travel guide in Spain because you have the wrong area code. That should never happen!
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03/05/2024Marion Z.
4.80 out of 5
Excellent
Recommendation
The service of our travel companion in Andalusia was just great the execution of the individual visits to other cities very well organized I felt very comfortable and he was always available for us
A big thank you again
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02/26/2024Ursula J.
5.00 out of 5
Excellent
Recommendation
I was on New Year's Eve with "Ab in den Bus" and it was a great trip! I've already booked the next tour for the summer.
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01/15/2024Anonymously
2.60 out of 5
Average
We have just returned from a New Year's Eve trip to Ochsenfurt. As an example, an experience at the very beginning of the trip. The first highlight was a 2-hour sightseeing tour of Mainz. The bus parked about 4 km from the old town in the stadium parking lot. The bus driver was supposedly not allowed to let people get on and off in the old town. The tour guide expressly said that she was not responsible. Unfortunately, the trip continued with poor planning and incompetence. The mood was accordingly
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Ab in den Bus GmbH
01/02/2024Lothar L.
5.00 out of 5
Excellent
Recommendation
My clear recommendation! The trip starts really well with the pick-up from home. Guest advisors make every effort to ensure that everything is satisfactory.
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Customer review & rating for:
Ab in den Bus GmbH
11/20/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The journey with door-to-door pick-up starts in comfort. The comfortable coach is certainly something very special. We would love to travel with you again!
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11/18/2023Anonymously
2.40 out of 5
Fair
It is not about the service especially the escort a disastrous handling. The hotel did not correspond to a 4 star class as given. Thus not recommended
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Customer review & rating for:
Ab in den Bus GmbH
10/12/2023Anonymously
Ab in den Bus GmbH Comment from Ab in den Bus GmbH:
Thank you for your review, all feedback is important to us and we are sorry that you had this experience with us. We have taken your review very seriously and acted accordingly. The satisfaction of our customers is our top priority and we look forward to impressing you with our quality on your next trip with Ab in den Bus.

Yours sincerely

Your Ab in den Bus Team
5.00 out of 5
Excellent
Recommendation
We had a super bus trip to Lake Garda from Düsseldorf. Michael our bus driver was very prudent and we had a nice hotel on the lake.
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Customer review & rating for:
Ab in den Bus GmbH
10/10/2023Anonymously
2.67 out of 5
Average
Recommendation
We are registered at your event on 16.11. at the Viva One. Maybe some things can be brought across in a personal conversation. Used to work in a travel agency myself and later worked in the hospitality industry for about 20 years.
As for the travel company, we met a different caliber on our last trip to the Lage Maggiore. There is some room for improvement.
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10/10/2023Margit J.
Ab in den Bus GmbH Comment from Ab in den Bus GmbH:
We have never made a trip to Laggo Maggiore...........to which trip do you refer your criticism?
4.60 out of 5
Excellent
Recommendation
Well organized implementation from start to finish.
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10/09/2023Helmut B.
4.25 out of 5
Good
Recommendation
Hotel Savoy, resort, bus quality incl. driver and escort, good overnight stay in Kempten.
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10/09/2023Rosita M.
4.80 out of 5
Excellent
Recommendation
The organization was very good. You could already, when boarding the great bus, lay back relaxed. The vacation could begin.
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10/05/2023Angelika K.
4.73 out of 5
Excellent
Recommendation
Good day, my wife and I were satisfied from beginning to end with the implementation of the trip. For my wife (80) and I (82) the days were well filled and sometimes slightly exhausting. Looking from our rooms on the beach, the sea and the beautiful weather, we missed a day there.
Still a special praise for Michael, the safe and calm driver, as well as the always friendly Karin.
With kind regards
Elisabeth and Horst Schwank.
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09/29/2023Anonymously
4.60 out of 5
Excellent
Recommendation
The attentive and good care of the bus driver and the tour guide
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06/12/2023Anonymously
4.00 out of 5
Good
Recommendation
Because actually everything is right,only this tour was too long for one day
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06/10/2023Gertrud G.
4.40 out of 5
Good
Recommendation
The trip has fully met my expectations!
I especially liked the doorstep pickup.
The bus with 3 seats per row was extremely comfortable.
The tour guide was competent, well organized and always friendly and courteous
The hotel was great, but there was still a lot of room for improvement at dinner.
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06/08/2023Marlene M.
4.00 out of 5
Good
Recommendation
Unfortunately there was mold in the bathroom of the hotel
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06/07/2023Renate B.
Ab in den Bus GmbH Comment from Ab in den Bus GmbH:
In the bathroom there was mold in the silicone at the shower on arrival. This can happen, but should not be. You were offered several times to move into a mold-free room. You have rejected this. It is a pity that you do not mention this here.
5.00 out of 5
Excellent
Recommendation
The ride in the very comfortable bus with a friendly driver and a nice tour guide was really relaxing. The hotel was great. I would immediately travel again with ab-in-den-Bus.
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05/26/2023Ute Ursula Roswita B.
5.00 out of 5
Excellent
Recommendation
The change of bus on the return trip detracts a little from the overall impression of the entire trip.
The comfort from Würzburg was Gewöhnugsbedürftig with the volume in the bus.
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05/24/2023Wilhelm W.
5 Reviews from
1 other source
4.00 out of 5
Good
4.00 out of 5
Good
5 reviews on Google Maps
 
02/11/2024
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All reviews and experiences about Ab in den Bus GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/01/2022  |  Last update: 03/17/2024   |  Report profile

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