aifinyo

Smrt Billment for your growth

aifinyo
26 Reviews i
published (67%)
out of 39 reviews
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aifinyo is the reliable smart billing partner for entrepreneurs and freelancers to automate the billing, financing and payment of invoices. For this purpose, the fintech operates a unique platform around invoice and liquidity management including...
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Contact information

aifinyo
Tiergartenstraße 8
01219 Dresden
Germany

Contact person
aifinyo AG

Opening hours

Sunday CLOSED

Websites

Social Media

Review from 08/08/2022  
1.00 out of 5
Poor
Quality
Value
Services
Implementation
Consulting
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Top competencies

Customer loyalty

5.00 out of 5
4 Reviews

Problem comprehension

5.00 out of 5
4 Reviews

Availability

4.50 out of 5
4 Reviews

26 Reviews on ProvenExpert.com

1.00 out of 5
Poor
From day to day worse. Let themselves time whether probably in advertisement stands 24h, nevertheless collect its percentages also if they come too late. On answers one waits for days. Earlier one has had 100% verlas now no more.
Not nice.
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Customer review & rating for:
aifinyo
08/08/2022Anonymously
aifinyo Comment from aifinyo:
Dear customer,
Thank you very much for your comment. We are sorry if you have not had a good experience with aifinyo so far.
Please feel free to contact our customer service team at kundenservice@aifinyo.de with the details so that we can look into your concern.
Best regards
Your aifinyo Team
2.84 out of 5
Average
A super concept and an easy start.
Unfortunately, many functions are simply not yet mature. Reminders contain no contact information, no brand, no company layout, no logo and partly an incomplete billing address.
Incorrect reminders (over thousands of EUR instead of twenty or hundred) are sent but we as billers are not informed per active. Affected customers only reported upon request.

Unfortunately, invoices can only be submitted via upload. No connection to ERP systems or invoice via email possible. Unfortunately, this makes it very time-consuming to submit invoices from the systems. In addition, the invoice data cannot be captured automatically.

Communication with the service department works well. The employees are all friendly and quickly forward inquiries to the appropriate contact person.
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Customer review & rating for:
aifinyo
07/07/2022Anonymously
aifinyo Comment from aifinyo:
Dear Customer,
Thank you very much for your feedback. We are sorry if your experience with aifinyo has not been optimal so far. We are constantly working on improving our internal processes.
We will be happy to inform you about details, just contact our customer service team at kundenservice@aifinyo.de.
Best regards
Your aifinyo Team
5.00 out of 5
Excellent
Recommendation
As an SME, we use aifinyo as a flexible addition to our standard solutions. We find the contact professional and customer-friendly. Fast and individual solutions are made possible without any problems. A special added value for us is the uncomplicated nature of the financial services, which can be easily combined with many common solutions without causing a negative effect.
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Customer review & rating for:
aifinyo
03/29/2021Anonymously
aifinyo Comment from aifinyo:
Thank you very much for your review.
We are very pleased that you are satisfied with us.
Your aifinyo team
3.86 out of 5
Good
Recommendation
If one communicates that one gets a recall from the contact person I would be pleased if one also meets the desire.
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Customer review & rating for:
aifinyo
10/26/2020Tobias M.
aifinyo Comment from aifinyo:
Good morning Tobias,
Thank you for your review and please excuse our delay in responding to your request.

Best regards
Your aifinyo Team
5.00 out of 5
Excellent
Recommendation
Fast and friendly implementation.
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Customer review & rating for:
aifinyo
10/14/2020Flyby E.
5.00 out of 5
Excellent
Recommendation
I have been with them for almost two years and can sum up: fast, competent, human. Thank you and here's to many more years!
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Customer review & rating for:
aifinyo
10/13/2020r.
4.40 out of 5
Good
Recommendation
For my online store, I requested purchase financing from Aifinyo. The customer service contacted me relatively quickly and I had to submit a few more documents for review. This was then also processed quite quickly and I then received a commitment.
After that, they also handled the financing very quickly. I am satisfied because everything worked out well.
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Customer review & rating for:
aifinyo
10/07/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Fast and friendly implementation. Very customer oriented. Simple and fast processing. I just have to send the invoices. So far the money has been in my account two days later, no matter when my customer plans to pay.
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Customer review & rating for:
aifinyo
04/12/2016S.
5.00 out of 5
Excellent
Recommendation
Very friendly and helpful!
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Customer review & rating for:
aifinyo
04/11/2016S K.
4.80 out of 5
Excellent
Recommendation
I use Rechnung48 for about 6 months and can only report positive. I am a self-employed IT programmer and have 2-3 customers who take a long time to pay. For this I have now found Rechnung48 which pay me very quickly my bills, great!

Many greetings from Cologne, Saibert
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Customer review & rating for:
aifinyo
04/07/2016Peter S. - Saibert IT
4.80 out of 5
Excellent
Recommendation
Super fast processing, competent customer service and above all: Finally money on time!
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Customer review & rating for:
aifinyo
09/30/2015Robert N.
4.80 out of 5
Excellent
Recommendation
Friendly service, Fast processing - Top!
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Customer review & rating for:
aifinyo
07/21/2015Anonymously
4.80 out of 5
Excellent
Recommendation
Quick feedback after registration as well as smooth registration process.
Payment of the first invoice already the next day. Always gladly again, because extremely uncomplicated!!! I can only recommend!
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Customer review & rating for:
aifinyo
07/21/2015Anonymously
4.80 out of 5
Excellent
Recommendation
The personal consultation and the quick implementation scored points all along the line.
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Customer review & rating for:
aifinyo
07/09/2015Anonymously
4.80 out of 5
Excellent
Recommendation
Great service. Already after 24 hours I had the money in my account.
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Customer review & rating for:
aifinyo
07/09/2015Anonymously
4.80 out of 5
Excellent
Recommendation
I have been a self-employed caregiver in the Düsseldorf area for 7 years now and find this service great! I no longer have problems with customers who pay my bills much too late (!) I can plan better and pay my bills on time. Thank you very much that everything works so smoothly. Peter Saibert greets from Düsseldorf
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Customer review & rating for:
aifinyo
06/24/2015Peter S. - SaibertIT
5.00 out of 5
Excellent
Recommendation
Hello, I can only recommend this service to every self-employed person! You really have your money within 48 hours, great! Keep it up.
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Customer review & rating for:
aifinyo
06/24/2015Anonymously
5.00 out of 5
Excellent
Recommendation
A super customer service, with a fast turnaround. I can recommend to all freelancers!
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Customer review & rating for:
aifinyo
06/24/2015Anonymously
1.80 out of 5
Fair
Rating for:
aifinyo
07/02/2021Anonymously
aifinyo Comment from aifinyo:
Vielen Dank für Ihre Bewertung, jedes Feedback ist uns wichtig.
Leider fehlt uns dieses Feedback in Ihrer Bewertung, um auf Ihre Unzufriedenheit reagieren und Ihnen ggf helfen zu können.

Wenn Sie weitere Rückfragen haben, schreiben Sie unserem Kundenservice-Team bitte eine Nachricht, damit wir sie über alle Einzelheiten informieren können.

Mit freundlichen Grüßen
Ihr aifinyo Team
2.20 out of 5
Fair
Rating for:
aifinyo
04/19/2021Anonymously
aifinyo Comment from aifinyo:
Vielen Dank für Ihre Bewertung, jedes Feedback ist uns wichtig.
In Ausnahmesituationen können wir unseren Kunden auf Grund
finanzieller oder rechtlicher Restriktionen teilweise leider nicht weiterhelfen.

Wenn Sie weitere Rückfragen haben, schreiben Sie unserem Kundenservice-Team bitte eine Nachricht, damit wir sie über alle Einzelheiten informieren können.

Mit freundlichen Grüßen
Ihr aifinyo Team
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* All reviews and experiences about aifinyo are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/24/2015  |  Last update: 09/27/2022   |  Report profile

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