Akzent Direct Kosmetikvertrieb GmbH

nail design, lashes, microblading, permanent make-up, training

Akzent Direct Kosmetikvertrieb GmbH
4.38 out of 5
Good
171 Reviews
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Contact information
We are a wholesale company and offer many different trainings and products in permanent make up, microblading, eyelashes, lash lifting and nail design.

Contact information

Akzent Direct Kosmetikvertrieb GmbH
Schönbrunnerstraße 150
1120 Wien
Austria
Directions

Opening hours

Thursday 08:00 am-02:00 pm

Websites

Social Media

91% Recommended
5 stars 69
4 stars 35
1 star 1
Quality
Service on offer
Services
Information
Value
Customer service
Good (4.34)
Cost-performance ratio
Good (4.12)
Top competencies

Professionalism

4.73 out of 5
11 Reviews

Customer focus

4.50 out of 5
10 Reviews

Range of services

4.67 out of 5
9 Reviews

120 Reviews on ProvenExpert.com

4.36 out of 5
Good
5.00 out of 5
Excellent
Recommendation
The training was just awesome, I learned a lot and it was fun.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
12/20/2022J.
5.00 out of 5
Excellent
Recommendation
Very great products.
Motivated and helpful staff who take care of all my concerns best possible.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
12/20/2022Anonymously
1.60 out of 5
Fair
Ich bestelle schon länger bei NBM und bin leider immer wieder mit Problemen konfrontiert. Einmal fehlen bestellte Produkte, ein anderes mal kommen Produkte (zB Lashextensions) in unterschiedlicher Qualität (curl) an, wieder ein anderes mal sind benötigte Waren nicht Lieferbar und nun habe ich ein GelSet für Nägel bestellt und mir werden einfach andere Produkte geliefert als in Bild und Schrift beschrieben. Der Kundenservice hat kein interesse ihre Fehler zu korrigieren. Sehr schade liebes NBM Team
Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
03/09/2021Anonymously
3.80 out of 5
Good
Recommendation
Very good products, large assortment, extremely good quality!
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/12/2020Anonymously
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Kern-Eckel!

Thank you very much for the great ****Sternebewertung
What can we do to get all the stars? :)
4.80 out of 5
Excellent
Recommendation
In our beauty studio we work mainly with NMB nail polish and are very satisfied. Durability is very good. Nail hardener is also a must have. Have then become aware of Akzent at the cosmetics fair in Vienna.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/10/2020Anonymously
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Thank you for your nice and informative review!
We are always trying to improve ourselves.

We are happy about every recommendation.
5.00 out of 5
Excellent
Recommendation
Because the products are very qualitative and good.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/10/2020Anonymously
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Thank you for the great review, that makes us very happy.
2.40 out of 5
Fair
I have completed a nageldesingerlurs 2017 and NEVER received exam papers or a date for the exam and certificate after repeated requests I was constantly put off very sad
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020Besenhofer D.
5.00 out of 5
Excellent
Recommendation
Super products, super advice!!! Customer service comes first!
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020A.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Thank you for the great review, that makes us very happy.

We are happy about every recommendation.
4.50 out of 5
Excellent
Recommendation
The UV gel varnishes are very good.
Only the cat eye colors do not really work with the magnet
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020Cosic D.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Thank you for the great review, that makes us very happy.

We are happy about every recommendation.
We are always trying to improve - what can we do to get all the stars?
3.60 out of 5
Good
Recommendation
Eyelashes products are very good and recommended

Nails
The quality of gel lacquers very good the packaging a disaster!!! Unfortunately, you can not present the lacquers in the showcase closures break all.

At the liquide you can also still work
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020H?rmann S.
3.40 out of 5
Average
Recommendation
Representative visit on site or more offers would be great
We are customers for over 10 years
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020Wasner A.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Wasner!
Thank you for rating us. We are always looking to improve and would love to get in touch with you regarding this to talk about your experience.
Please feel free to contact us at any time at office@akzent-direct-gmbh.at.
I would also be happy to help you personally directly on Monday at +43 4224 30133
5.00 out of 5
Excellent
Recommendation
It does not get better than this
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020Ertl Heike E.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Thanks for the great review!!!
3.80 out of 5
Good
Recommendation
Am a small customer,
but I have always had the best experience with their extremely friendly staff.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/09/2020Marte U.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Marte Uli!
Thank you very much for your kind words, it is very nice to read something like this.
We are always trying to improve and would like to contact you in this regard to talk about your experience.
Please feel free to contact us at any time at office@akzent-direct-gmbh.at.
I would also be happy to personally assist you directly on Monday at +43 4224 30133.
3.80 out of 5
Good
If you buy eyelashes 5 trays to take advantage of the perks, then whole rows come to meet you, and it is not exchanged because the order was a long time ago, but you do not process 5 trays within 2 months, it is not customer friendly. Likewise, if the magnetic eyelashes do not work and also no one is able to show me the application alone or give the money back.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/08/2020Szanto T.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Szanto!

Thank you very much for your review.
We would be happy to change your mind and find a solution together with you.
I am available for you by phone at 04224 30133 from Monday to Wednesday from 08:00-14:00 or gladly at any time by e-mail at office@akzent-direct-gmbh.at.
5.00 out of 5
Excellent
Recommendation
Great assortment, fast delivery time, very good quality.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/08/2020No. 1 Sun & B.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Thanks for great review and great feedback!

This motivates our team very much and is the best praise!

Kind regards
4.60 out of 5
Excellent
As I have already checked above with the customer service I am not satisfied. Wanted to return some original packaged things and it was not accepted. I would have been enough a voucher but the items were not taken back. Since I prefer to buy where you still count as a customer what.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/08/2020Khier P.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Khier,

I would be pleased to change your mind about customer service.
I am very happy to advise you on +434224 30133 I am personally available from Monday to Wednesday 08:00-14:00.

With kind regards

Manuela Riepl
2.60 out of 5
Average
Recommendation
Annoying is that I am from Linz and can pick up my desired nail polish only PERSONALLY in Vienna!!!! Why does not work with shipping, I PAY the shipping costs of course!!!!

MfG
Daniela Schöppl (daniela.schoeppl@gmx.net)
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
09/08/2020Sch?ppl D.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Schöppel!
Thank you for your honest review.
We are happy to ship products to qualified stylists, we accept orders via email at office@akzent-direct-gmbh.at. Of course, I am also available directly on Monday by phone at +43 4224 30133 to take your order directly.
If there are still difficulties / suggestions for improvement in the online store, I ask you for a conversation, where I will be happy to go through everything with you step by step and to ensure a flawless order process.
5.00 out of 5
Excellent
Recommendation
Very friendly advice, very fast delivery!
Lg Mariana Parau Cosmetics Graz
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
07/07/2020Constanta Mariana P.
Akzent Direct Kosmetikvertrieb GmbH Comment from Akzent Direct Kosmetikvertrieb GmbH:
Dear Mrs. Parau!

Thank you very much for the super evaluation!
This motivates our team!!! Thank you.

We are happy about every recommendation
4.80 out of 5
Excellent
Recommendation
Whether for UV varnish, lashes, nails or nail polish - NBM is my first choice for these things. Had another company before and am really glad to have switched. Such a courteous customer service, such an effort of the employees - here customer satisfaction is very important and have rarely met such great, nice and customer-oriented employees. Service, performance and products simply TOP!
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
05/08/2020Sabrina H.
4.54 out of 5
Excellent
Recommendation
During the training there was a lot of support to find the right protukt. All employees are very very friendly. I would recommend you because your protukte are one of the best and really great to work with.
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Customer review & rating for:
Akzent Direct Kosmetikvertrieb GmbH
08/03/2019P.
51 Reviews from
2 other sources
4.44 out of 5
Good
4.50 out of 5
Excellent
19 reviews on Facebook
 
05/15/2023
4.40 out of 5
Good
32 reviews on Google Maps
 
05/03/2023
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All reviews and experiences about Akzent Direct Kosmetikvertrieb GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/13/2019  |  Last update: 09/21/2023   |  Report profile

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