We are a wholesale company and offer many different trainings and products in permanent make up, microblading, eyelashes, lash lifting and nail design.
Contact information
Akzent Direct Kosmetikvertrieb GmbH
Schönbrunnerstraße 150
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Ich bestelle schon länger bei NBM und bin leider immer wieder mit Problemen konfrontiert. Einmal fehlen bestellte Produkte, ein anderes mal kommen Produkte (zB Lashextensions) in unterschiedlicher Qualität (curl) an, wieder ein anderes mal sind benötigte Waren nicht Lieferbar und nun habe ich ein GelSet für Nägel bestellt und mir werden einfach andere Produkte geliefert als in Bild und Schrift beschrieben. Der Kundenservice hat kein interesse ihre Fehler zu korrigieren. Sehr schade liebes NBM Team
In our beauty studio we work mainly with NMB nail polish and are very satisfied. Durability is very good. Nail hardener is also a must have. Have then become aware of Akzent at the cosmetics fair in Vienna.
I have completed a nageldesingerlurs 2017 and NEVER received exam papers or a date for the exam and certificate after repeated requests I was constantly put off very sad
Nails
The quality of gel lacquers very good the packaging a disaster!!! Unfortunately, you can not present the lacquers in the showcase closures break all.
Dear Mrs. Wasner!
Thank you for rating us. We are always looking to improve and would love to get in touch with you regarding this to talk about your experience.
Please feel free to contact us at any time at office@akzent-direct-gmbh.at.
I would also be happy to help you personally directly on Monday at +43 4224 30133
Dear Mrs. Marte Uli!
Thank you very much for your kind words, it is very nice to read something like this.
We are always trying to improve and would like to contact you in this regard to talk about your experience.
Please feel free to contact us at any time at office@akzent-direct-gmbh.at.
I would also be happy to personally assist you directly on Monday at +43 4224 30133.
If you buy eyelashes 5 trays to take advantage of the perks, then whole rows come to meet you, and it is not exchanged because the order was a long time ago, but you do not process 5 trays within 2 months, it is not customer friendly. Likewise, if the magnetic eyelashes do not work and also no one is able to show me the application alone or give the money back.
Thank you very much for your review.
We would be happy to change your mind and find a solution together with you.
I am available for you by phone at 04224 30133 from Monday to Wednesday from 08:00-14:00 or gladly at any time by e-mail at office@akzent-direct-gmbh.at.
As I have already checked above with the customer service I am not satisfied. Wanted to return some original packaged things and it was not accepted. I would have been enough a voucher but the items were not taken back. Since I prefer to buy where you still count as a customer what.
I would be pleased to change your mind about customer service.
I am very happy to advise you on +434224 30133 I am personally available from Monday to Wednesday 08:00-14:00.
Annoying is that I am from Linz and can pick up my desired nail polish only PERSONALLY in Vienna!!!! Why does not work with shipping, I PAY the shipping costs of course!!!!
Dear Mrs. Schöppel!
Thank you for your honest review.
We are happy to ship products to qualified stylists, we accept orders via email at office@akzent-direct-gmbh.at. Of course, I am also available directly on Monday by phone at +43 4224 30133 to take your order directly.
If there are still difficulties / suggestions for improvement in the online store, I ask you for a conversation, where I will be happy to go through everything with you step by step and to ensure a flawless order process.
Whether for UV varnish, lashes, nails or nail polish - NBM is my first choice for these things. Had another company before and am really glad to have switched. Such a courteous customer service, such an effort of the employees - here customer satisfaction is very important and have rarely met such great, nice and customer-oriented employees. Service, performance and products simply TOP!
During the training there was a lot of support to find the right protukt. All employees are very very friendly. I would recommend you because your protukte are one of the best and really great to work with.
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Profile active since 06/13/2019 | Last update: 09/21/2023
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Thank you very much for the great ****Sternebewertung
What can we do to get all the stars? :)