BOOKANDPLAY GMBH

 

BOOKANDPLAY GMBH
2,174 Reviews i
published (99 %)
out of 2,181 reviews
Authenticity of reviews
Submit a review
Get in touch
Contact information
YOUR RETURN ... You love tennis, squash, badminton or indoor soccer and have reserved a court through BOOKANDPLAY? Then score now, we look forward to your feedback!

Your BOOKANDPLAY team.

Contact information

BOOKANDPLAY GMBH
Sportallee 81
22335 Hamburg
Germany
Directions

Contact person
BOOKANDPLAY-Team

Opening hours

Websites

Review from 07/24/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Show rating
Top competencies

Professionalism

4.34 out of 5
86 Reviews

Customer loyalty

4.22 out of 5
79 Reviews

Customer satisfaction

4.16 out of 5
77 Reviews

2,174 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Excellent graphic design. Very clear, easy to use.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
07/24/2024Marco K.
3.00 out of 5
Average
Being forced to give a rating here in order to be able to continue booking: A NoGo.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
07/23/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything works perfectly and is self-explanatory.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
07/17/2024Anonymously
3.00 out of 5
Average
Recommendation
Hello,

Dear team at Book and play. I think it's very good that you want to deal with feedback. I don't like the questionnaire at all, as none of the points can really be backed up with concrete actions.

The system with their QR code is very complicated. It can only be operated well from a computer. It doesn't work properly from a phone or iPad. The entry in the calendar in Outlook doesn't work either.

A simple overview including a QR code that you can simply copy and enter into the calendar yourself would be helpful here. The QR code should be attached directly to the e-mail and not have to be determined by complicated systems, sometimes from another device.

You are also welcome to contact me for feedback.

Best regards,
Burkhardt Wallenstein
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
07/15/2024Anonymously
4.80 out of 5
Excellent
Recommendation
.
Customer review & rating for:
BOOKANDPLAY GMBH
07/09/2024N.
3.40 out of 5
Average
Recommendation
I had some difficulties at the beginning, but these were resolved after 6 accounts I tried it with.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
07/07/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I can't judge, I've never had any advice.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
07/01/2024T.
4.20 out of 5
Good
Recommendation
It becomes difficult if you have forgotten your password
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
06/24/2024B.
5.00 out of 5
Excellent
Recommendation
Great
Customer review & rating for:
BOOKANDPLAY GMBH
06/21/2024Anonymously
5.00 out of 5
Excellent
Recommendation
S
Customer review & rating for:
BOOKANDPLAY GMBH
06/20/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Also worked without any problems the first time.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
06/20/2024Anonymously
4.20 out of 5
Good
Recommendation
Unfortunately, the booked match day is not specified when the match costs are debited by direct debit.
So you never know whether there may be double payments.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
06/11/2024S.
2.20 out of 5
Fair
The site is often unavailable and not really mobile-capable. Canceling bookings is cumbersome and not intuitive.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
06/04/2024Torge M.
3.00 out of 5
Average
It is absolutely incomprehensible that you have to click on "Book" 3 times.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
06/02/2024D.
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Yes, this is of course tragic, but you might want to check your computer or mobile phone to make sure it is working correctly. In any case, we only need to click on BOOK once.
1.00 out of 5
Poor
Total junk, password suddenly invalid and you can't manage several people, although the specified passwords are stored. No student tariff stored.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
05/29/2024Anonymously
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Dear anonymous author, unfortunately you have entered your password incorrectly. If the players are registered, you can easily select them in a pull-down menu and the student rate is set by the respective club or facility operator for reasons of legitimization.
5.00 out of 5
Excellent
Recommendation
hh
Customer review & rating for:
BOOKANDPLAY GMBH
05/21/2024Anonymously
3.00 out of 5
Average
Recommendation
I am dissatisfied because €18 and a further €30 were debited on 17.05.2024, although I played for free on 17.05 as agreed with FITPARK (early Whitsun Monday subscription)
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
05/18/2024Heinz-Ulrich S.
BOOKANDPLAY GMBH Comment from BOOKANDPLAY GMBH:
Thank you for your rating, the direct debits are arranged by the respective association or system operator, unfortunately we at BOOKANDPLAY have no influence on this.
2.00 out of 5
Fair
Annoying on the cell phone because the display is not adjusted and queries by name are also annoying.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
03/20/2024Anonymously
4.00 out of 5
Good
K
Customer review & rating for:
BOOKANDPLAY GMBH
03/19/2024Anonymously
2.50 out of 5
Average
The forwarding to Paypal only worked the sixth time. All previous attempts failed.
Show original
Customer review & rating for:
BOOKANDPLAY GMBH
03/16/2024Anonymously
Submit a review

Your message to BOOKANDPLAY GMBH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.
Send message

I accept the privacy policy.

* All reviews and experiences about BOOKANDPLAY GMBH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/09/2016  |  Last update: 07/25/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Join now for free!
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH