I am more than satisfied with Bruns Versicherungsmakler! My personal knowledge of private health insurance and disability insurance was very limited, which is why I turned to Mr. Bruns. From the very beginning I always had a good feeling, both in personal conversations and in e-mail contact. It never seemed to me as if they just wanted to talk me into an insurance policy so that they could get their commission quickly. On the contrary, they always took a lot of time for me, and explained the advantages and disadvantages of the individual insurances in detail, in German that I, as a layman, could understand, so that in the end I really had the feeling that I was in the know and could make a decision with a clear conscience.
Another big plus is that they are really available around the clock and respond calmly to all concerns and have transferred this positive calm to me, so that my worries have immediately become less and even at 20:00 in the evening.
If necessary, you also get a phone call very quickly or appointments are, if prevented from my side, very well received and there is a quick replacement appointment within a few days, if not the next day.
Today I had only one more Praxischeck phone call with the business owner, in which I was enlightened about what I have to pay attention to both the doctor directly and when submitting invoice, as it is completely new territory for me. Again, a plus point, since that is not usual with the insurance companies and brokers one but very much helps to start reassured in the private health insurance.
Overall, I can only mention again that I am very satisfied both with the quality and with the personal conversations and assistance. If someone asked me if I would recommend a good broker, I would definitely refer to Bruns Versicherungsmakler! Simply great, thank you very much!
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