BVCOM

Solutions for successful collaboration.

BVCOM
4.74 out of 5
Excellent
220 Reviews
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BV-comOffice GmbH was founded over 30 years ago with the aim of making day-to-day work in companies as efficient as possible.

Since then, BV-comOffice has developed a broad portfolio in the areas of office and media technology in order to be able...
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Contact information

BVCOM
Leibnizstraße 9
93055 Regensburg
Germany
Directions

Contact person
Markus Nagorsen

Opening hours

Websites

Social Media

99% Recommended
5 stars 155
2 stars 0
1 star 0
Sales relationship
Quality of Products and/or Solutions
Service Quality
Overall

In their feedback on ProvenExpert, reviewers describe their positive experiences with customer service, noting responsiveness and helpfulness in addressing their needs. They also share their satisfaction with the overall customer service experience, highlighting the effective support they received. Overall, reviewers indicate a high level of satisfaction with their interactions and the assistance provided.

165 Reviews on ProvenExpert.com

4.89 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
To our clients, Daniel is a "bank"—a top performer—keep it up!
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Customer review & rating for:
Kundenorientierung in der Beratung
04/22/2026Christian L.
BVCOM Comment from BVCOM:
Thank you for the praise. We are happy to pass it on to Daniel.
4.63 out of 5
Excellent
Recommendation
We appreciate the always friendly and competent contact with Mr. Großer, which has existed for many years!
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Customer review & rating for:
Kundenorientierung in der Beratung
10/23/2025Anonymously
BVCOM Comment from BVCOM:
Thank you very much for your great feedback! We are very pleased to hear that you have had such a positive experience with Mr. Großer and that you value our long-standing collaboration. Your praise motivates us to continue to do our best. If you have any questions or concerns, please do not hesitate to contact us. We look forward to helping you in the future!
4.88 out of 5
Excellent
Recommendation
Very friendly, pleasant contact with fast service and excellent support
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Customer review & rating for:
Kundenorientierung im First Level Support
10/21/2025Brigitte H.
BVCOM Comment from BVCOM:
Thank you, Brigitte H., for your positive feedback! We are pleased to hear that you were satisfied with our service and support. We appreciate your recommendation and look forward to welcoming you again in the future. If you have any further suggestions or requests, please do not hesitate to contact us.
4.88 out of 5
Excellent
Recommendation
Always approachable and always ready to offer customized solutions.
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Customer review & rating for:
Kundenorientierung in der Beratung
10/01/2025Anonymously
BVCOM Comment from BVCOM:
Thank you for your great feedback. We will continue to do so in the future.
5.00 out of 5
Excellent
Recommendation
Fantastic support for over 15 years. I would recommend them at any time!!!
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Customer review & rating for:
Kundenorientierung im First Level Support
06/26/2025Mario W.
BVCOM Comment from BVCOM:
Thank you for your praise and recommendation.
5.00 out of 5
Excellent
Recommendation
Immer da, wenn man Sie braucht. Sehr gute Erfahrung über mehr als 15 Jahree
Customer review & rating for:
Kundenorientierung in der Beratung
04/03/2025Anonymously
BVCOM Comment from BVCOM:
Danke für Ihr Lob. Wir werden auch in Zukunft unser Bestes geben.
5.00 out of 5
Excellent
Recommendation
Super kontakt / sehr zu empfehlen !!!
Customer review & rating for:
Kundenorientierung in der Beratung
03/28/2025Anonymously
BVCOM Comment from BVCOM:
Danke für die tolle Bewertung.
5.00 out of 5
Excellent
Recommendation
Seit vielen Jahren betreut uns Herr Großer freundlich, konstruktiv, verlässlich und ergebnisorientiert. Wir sind darüber sehr froh.
Customer review & rating for:
Kundenorientierung in der Beratung
03/28/2025Heidi B.
BVCOM Comment from BVCOM:
Danke für das Lob. Wor geben es an Stefan Großer weiter.
5.00 out of 5
Excellent
Recommendation
Wir haben unseren neuen Drucker bei Faktor X gekauft. Es handelt sich um generalüberholtes Gerät, mit dem wir einen super Supportvertrag abgeschlossen haben. Der Drucker sieht aus wie neu, man sieht ihm überhaupt nicht an, dass er bereits im Einsatz war. Vom allerersten Kontakt über die Vertragsdetails bishin zur finalen Einrichtung fühlen wir uns von Faktor X ausgezeichnet betreut. Wir können jeden einzelnen Mitarbeitenden uneingeschränkt weiterempfehlen und werden auch künftig in dem bereich gern mit der Firma zusammenarbeiten.
Customer review & rating for:
Kundenorientierung im First Level Support
02/24/2025Anonymously
BVCOM Comment from BVCOM:
Vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie mit dem Kauf Ihres generalüberholten Druckers und dem Supportvertrag bei Faktor X so zufrieden sind. Ihre lobenden Worte über unseren Kundenservice und die Mitarbeiter wissen wir sehr zu schätzen. Wir freuen uns darauf, Sie auch in Zukunft unterstützen zu dürfen. Sollte es etwas geben, das wir noch verbessern können, lassen Sie es uns bitte wissen.
5.00 out of 5
Excellent
Recommendation
Die Beratung von Herrn Großer hat uns über das erwartbare Maß hinaus überzeugt. Daher empfehlen wir ihn und Faktor X gern weiter.
Customer review & rating for:
Kundenorientierung in der Beratung
01/06/2025Maik W.
BVCOM Comment from BVCOM:
Danke für das tolle Lob. Wir geben ea gerne an Herrn Großer weiter.
4.13 out of 5
Good
Recommendation
Our experiences with Mr. Leu as a consultant are very pleasant.
We are not quite as satisfied with the customer service.
Or rather with the ordering of defective parts.
There should be an express delivery for this, because it should not happen that the printer cannot be used in a company for 5 days because a part takes so long to be delivered.
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Customer review & rating for:
Kundenorientierung in der Beratung
11/14/2024Anonymously
BVCOM Comment from BVCOM:
Thank you for your feedback and constructive criticism, Ms. Preuße. We are constantly striving to make the processes as smooth as possible for our customers. We took your case as an opportunity to talk to our supplier Xerox to discuss how this can be avoided.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the support provided by Mr. Leu.
I already know Mr. Leu from another company.
I introduced FaktorX to our company because of his reliability and competence.
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Customer review & rating for:
Kundenorientierung in der Beratung
11/13/2024Anonymously
BVCOM Comment from BVCOM:
Thank you for the great feedback.
5.00 out of 5
Excellent
Recommendation
Fast, targeted advice and implementation. Super service!
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Customer review & rating for:
Kundenorientierung im First Level Support
11/13/2024Anonymously
BVCOM Comment from BVCOM:
Thank you for the great feedback.
5.00 out of 5
Excellent
Recommendation
I am always impressed by the cooperation. All employees show great commitment and master even the most demanding challenges. Together with the manufacturer, the requirements were not only met, but exceeded. A truly outstanding team!
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Customer review & rating for:
Kundenorientierung in der Beratung
10/15/2024Mike B.
BVCOM Comment from BVCOM:
We are very pleased when our commitment leads to such results.
4.38 out of 5
Good
Recommendation
Thank you very much for your advice on site.
Even if we decided otherwise, we would still contact you again in the future.
Show original
Customer review & rating for:
Kundenorientierung in der Beratung
09/30/2024Anonymously
BVCOM Comment from BVCOM:
Thanks for the feedback.
5.00 out of 5
Excellent
Recommendation
Very reliable, fast, excellent service,
Ralf Heinicke MC
Show original
Customer review & rating for:
Kundenorientierung im First Level Support
09/26/2024Ralf H.
BVCOM Comment from BVCOM:
Thank you for the great feedback.
4.25 out of 5
Good
Recommendation
We have been working very well with Faktor X for several years now. Mr. Großer in particular is a real asset with his expertise and competence.
The team from Martens &Prahl GmbH Berlin
Show original
Customer review & rating for:
Kundenorientierung in der Beratung
08/13/2024Martens u. Prahl GmbH B.
BVCOM Comment from BVCOM:
Thank you for the great feedback.
5.00 out of 5
Excellent
Recommendation
Kundenservice top!!!!!
Customer review & rating for:
Kundenorientierung im First Level Support
07/29/2024Anonymously
BVCOM Comment from BVCOM:
Danke für das Lob
5.00 out of 5
Excellent
Recommendation
I am totally satisfied with the service provided by Mr. Grosser. Everything is running smoothly. The hardware and support are excellent. We will possibly purchase another device for our location in Munich.
Thank you very much :-)
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Customer review & rating for:
Kundenorientierung in der Beratung
07/26/2024Anonymously
BVCOM Comment from BVCOM:
Thank you for the great praise. We'll pass it on to Stefan.
4.50 out of 5
Excellent
Recommendation
Faktor X convinced us all along the line: new customer acquisition, requirements analysis and customer service - we are satisfied.
Show original
Customer review & rating for:
Kundenorientierung in der Beratung
07/19/2024Jan-Christian Hübsch, unisono e.
BVCOM Comment from BVCOM:
Thanks for the great feedback. We'll get the 0.6 in the next few months ;-)
55 Reviews from
2 other sources
4.26 out of 5
Good
4.50 out of 5
Excellent
42 reviews on Google Maps
 
07/06/2026
3.50 out of 5
Good
13 reviews on Google
 
05/03/2026

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All reviews and experiences about BVCOM are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/21/2020  |  Last update: 09/04/2026   |  Report profile

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