In a nutshell:
We would entrust Mr. Mann with tasks regarding a real estate purchase/sale again at any time and can recommend him in real estate matters without reservation. Mr. Mann offers a kind of "all-round service" and one receives professional, very high-quality and comprehensive support for the broker's commission.
More detailed:
We purchased a condominium in Berlin through Mr. Mann. The exposé or the online presence for the property was appealing and clearly designed and showed all relevant areas, so that our interest regarding this object was quickly aroused. During the first contact via cell phone as well as during the first viewing (which took place already 4 days after the first contact) he made a friendly and professional impression. This impression was only confirmed in the course of the purchase. Further viewing appointments were arranged promptly and were kept on time. If one has then decided in principle - after a detailed inspection of the property - to purchase, one has a reliable partner in Mr. Mann for the execution of the purchase. After the declaration of intent to purchase, one receives digital access to all documents concerning the property, where one can find everything necessary (floor plan, energy certificate, minutes of the WEG, economic plan, declaration of partition, annual statements, etc.) in a well-organized manner.
In case of questions and problems of any kind, Mr. Mann was permanently approachable and always had an open ear. He almost always succeeded in solving problems promptly, even if this required a great deal of time and travel on his part. He also had the right contacts in each case, who worked just as competently and quickly. For the loan at the bank, for example, we needed a new floor plan, since the existing (old) one was not sufficient. In order to secure the then current interest rate, we needed the floor plan for the bank the very next day. We called Mr. Mann and described the situation to him. A short time later, he called back and told us that he had an architect on hand who was going to the apartment that very day and could thus send us the official measurements that very evening. Thus, Mr. Mann enabled us to finalize the terms the next day. The notary appointment was also scheduled promptly and the administrator documents were obtained early.
Furthermore, Mr. Mann also considers things that one - as a private person inexperienced in the field - does not yet know. For example, Mr. Mann has already had the notary make the division into land and soil in the purchase contract, which gives us an enormous advantage when renting and tax deduction of the costs. Since this division was already "included", Mr. Mann saved us money through his foresight.
If, however, processes that could not be directly influenced by Mr. Mann (outstanding signatures and a notarial confirmation of the administration) came to a standstill during the purchase transaction, these processes were accelerated by Mr. Mann's dedicated efforts until the long-awaited due date notice from the bank finally arrived. Nothing more stood in the way of a speedy handover, so that the icing on the cake actually came. Phone call in the evening hours: "Your money arrived today at the seller; handover tomorrow at 1 p.m.!?" Of course, this also happened on time without any problems (including a bottle of champagne from Mr. Mann to celebrate the conclusion).
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Translation
Comment from Aloha Living Immobilien GmbH: 
